Troubleshooting
If you run into any problems using the printer, use the following table to troubleshoot the problem.
If the problem persists, consult your Sony dealer.
When you use the printer with the printer utility, see also the User’s Guide for Printer Utility.
Cannot operate the printer after the power switch is turned on.
cConnect the AC power cord to an AC outlet securely (page 9).
The television displays no images.
cSet the input selector of the television to “VIDEO.”
cTurn on the printer and connected devices including the television and the video equipment.
cConnect the printer to the television and video equipment (page 8).
cInsert a floppy disk which is formatted in the MS- DOS format properly. Check that images are recorded on the inserted floppy disk.
cStart playback on the video equipment.
cSet INPUT SELECT to appropriate position.
Error message appears on the TV screen.
cRefer to “If an error message appears” on page 44.
Cannot remove the print cartridge.
cTurn the printer off then on. After the motor sound stops, try to remove the cartridge (page 14).
Printing takes longer than usual.
cIf the printing indicator is flashing, see “If the indicators are on” on page 45.
For Your Information
For Your Information
