Troubleshooting, Wi-Fi function is not available | Sony PJ790V

"Handycam" User Guide

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			Top page > Using the Wi-Fi function > Troubleshooting > Troubleshooting
	Operation Search
			Troubleshooting
	Before use		Troubleshooting


	Getting started

			Functions are not displayed in the MENU screen.
	Recording		Functions are not displayed in the MENU screen.
			Check that the wireless adaptor ADP-WL1M (sold separately) is attached properly, select [Disp MAC
	Playback
	Playback		Address] and check that a 12-digit number is displayed. If a 12-digit number is not displayed even

	Playing images on a TV
	Playing images on a TV		though the wireless adaptor is attached properly, the camcorder or the wireless adaptor may be
			malfunctioning.
	Saving images with an external		malfunctioning.
	Saving images with an external
	device
	Using the Wi-Fi function		The Wi-Fi function is not available.
	Using the Wi-Fi function
	Customizing your camcorder		[Airplane Mode] is set to [On]. Set to [Off] to use the Wi-Fi function.
	Customizing your camcorder
			Back to top
	Troubleshooting		Back to top
	Troubleshooting

	Maintenance and precautions
	Contents list
			Copyright 2013 Sony Corporation

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Sony PJ790V, HDR-PJ780E Troubleshooting, Functions are not displayed in the Menu screen, Wi-Fi function is not available

Contents

HDR-PJ780E/ PJ780VE/ PJ790/ PJ790E/ PJ790V/ PJ790VE Operation Search Operation Search About language setting How to use this User GuideParts and controls/Screen indicators Before use Getting started Charging the battery packTurning the power on, and setting the date and time Checking the supplied items Useful functions for recording images RecordingRecording Recording information on your location GPS Playback Using the built-in projectorPlayback Highlight playback Playing images on a non-high-definition TV Playing images on a TVPlaying images on a high definition TV Playing images on a TV supporting 5.1ch surround sound Saving images on an external media device Using the PlayMemories Home softwareSaving images with an external device Creating a disc with a recorder Available menus with the wireless adaptor attached Using the Wi-Fi functionUsing the Wi-Fi function Troubleshooting Customizing your camcorder Using menu itemsShooting Mode Camera/Mic Playback Function SetupImage Quality/Size Edit/Copy Back to top Self-diagnosis display/Warning indicators TroubleshootingIf you have problems Maintenance and precautions Contents list Playback What you can do with the Wi-Fi function Camera/Mic Playback Function Troubleshooting Copyright 2013 Sony Corporation Search by operation Recording sound clearly Saving battery powerUsing the built-in projector Capturing photos during movie recording How to use this User Guide Selecting a topic to display Returning to a previous Changing the font sizeSearching a topic by keyword Printing out a Marks and notations used in this User Guide Back to top To confirm the model name of your camcorder Model name Signal format USB connectionModel Information Differences in functions Built-in microphone Manual button Manual dial Parts and controlsMulti interface shoe LCD screen/Touch panel Hdmi OUT jack Tripod receptacle Batt battery release leverTo fasten the grip belt Back to top Enter buttons Parts and controls Wireless Remote CommanderData Code button Back to top Screen indicators Indicator Meaning Indicator Iris About language setting Supplied items Back to top To attach the Step Down Ring Attaching the supplied accessoriesTo attach the lens hood To attach the wind screen Charging the battery pack using the AC Adaptor Charging time To remove the battery packBattery pack AC Adaptor To use your camcorder continuously for a long time Charging the battery pack using your computer Battery pack Built-in USB Cable* when using your computer Charging the battery pack using the AC Adaptor Back to top Turning the power on, and setting the date and time To change the language setting To adjust the angle of the LCD screen To turn off the powerWhen you make recording with the viewfinder only Status Power of the camcorder LCD screen Viewfinder Display them, select Setup Playback Settings Default recording medium Alternative recording medium Selecting a recording medium Inserting a memory card Types of memory card you can use with your camcorder To eject the memory card Recording movies To display items on the LCD screen Screen indicators Back to top Shooting photos Screen indicators during recording Page Zooming Capturing photos during movie recording Dual Capture Recording in mirror mode Intelligent Auto Recording the selected subject clearly Face Priority To record subjects other than people Tracking focus Recording movies in dim places Video Light Recording in dark places NightShot Press Manual Items you can control with the Manual dialTo assign the menu item to the Manual dial Checking the camera data Data Code GPS triangulating status Features available using GPS Models with GPSWhen the camcorder cannot triangulate Information on your camcorder model Model Information Using the GPS function Models with GPS If you do not want to record location information Contents list On the satellite map and triangulating gauge How to check the GPS satellite icons/triangulating gaugeChecking the triangulating status Models with GPS GPS satellite icons/triangulating Status Gauge If data on your current location cannot be obtained Hints for better reception Models with GPS Playing movies and photos from the Event View screen Screen display on the Event View screen To play back images with other devices Playing movies and photos from a map Models with GPS When you use the map data for the first time Screen display on the Map View To play back images with other devices Dividing a movie Capturing a photo from a movie On recording date and time of captured photos Enjoying a digest of your movies Highlight Playback Changing the settings for Highlight Playback Back to top Changing the settings for Highlight Playback Save To play back a saved scenario To play back a Highlight Movie Using the built-in projector To move the selection Using the projector for your computer or smartphone Page Connecting the camcorder to a high definition TV On an Hdmi cable Connecting the camcorder to a non-high-definition TV Ratio according to the connected TV 169/43 Monaural When your TV has only one audio input jack Connecting the camcorder to a TV via a VCR Enjoying 5.1ch surround sound Using Bravia Sync Software for Mac Playing images on a computerWhat you can do with PlayMemories Home software Windows Memory Checking the computer systemOS*1 Hard disk Installing the PlayMemories Home software in your computer Disconnecting your camcorder from the computer DVD disc with high definition image quality HD Devices on which the created disc can be played backBlu-ray discs To create a Blu-ray disc Starting the PlayMemories Home software Music Transfer for models with a USB input function Downloading the dedicated software for the camcorderMain software Saving images on an external media device easily To delete images in the external media device 106 107 108 Devices that cannot be used as an external media device 110 Using the Wi-Fi function Before use Getting started Attaching the wireless adaptor To remove the wireless adaptor What you can do with the Wi-Fi function Saving movies and photos to your computer Related topics Ctrl with Smartphone Ssid Functions that can be set with the setting button To connect an Android smartphone to the camcorder To connect an iOS smartphone to the camcorder 118 Send to Smartphone To select images to transfer using a smartphone Open the settings menu Select Wi-Fi 122 123 Send to Computer 125 WPS Push Details Screen Functions Names Access point settingsHow to use the keyboard Other setting items Setting items Functions Edit Device Name Disp MAC Address SSID/PW Reset Getting started Recording Network Info Reset Airplane Mode Functions are not displayed in the Menu screen TroubleshootingWi-Fi function is not available Select Select a category Select your desired menu item Setting up menu itemsTo find a menu item quickly When you cannot select a menu item Movie Photo Smth Slw REC Smooth slow rec To change the timing at which the camcorder starts recording Timing that the camcorder starts recording To check your form using self-timerGolf Shot 141 Outdoor White BalanceAuto Indoor 143 Spot Meter/Fcs Spot meter/focus Spot Meter Flexible spot meter Spot Focus Exposure On focal distance information To adjust the focusFocus 149 Iris To change the atmosphere of image by the Iris parameter Shutter Speed AGC Limit Off On Adjusted number and EV AE Shift On and adjusted number White Balance Shift Low Lux Scene Selection Beach*2 PortraitSpotlight*2 Snow*2 Cinematone Black Fader FaderWhite Fader Self-Timer Tele Macro Standard SteadyShot movieActive SteadyShot photo Digital Zoom 120 Tele Conversion Conversion LensWide Conversion Auto Back Light Dial Setting Nightshot Light Child Priority Face DetectionRecording conditions for better face detection performance Adult Priority Always On Smile ShutterDual Capture 171 Normal Smile Smile SensitivityBig Smile Slight Smile Flash If white circular spots appear on photos 174 Normal Flash LevelHigh Low Red Eye Reduction Closer Voice Blt-in Zoom Mic Off Auto Wind NR 2ch Stereo Audio Mode1ch Surround Audio Rec Level My Button Expanded Focus Grid Line Display Setting Contents list Zebra 100 Red PeakingWhite Yellow Light Bright Bright Audio Level Display Models with the Ntsc color system REC ModeOn image quality Models with the PAL color system Types of media Recording mode Types of media devices on which the images can be saved 60p*/50p Frame Rate60i*/50i 24p*/25p MP4 HD/MP4/STD SettingHD Quality STD Quality Wide Mode Wide Color Image Size Event View Map View HDR-PJ780VE/ PJ790V/ PJ790VE Highlight Movie Related topics Scenario Multiple Images DeleteTo delete a part of a movie All In Event 202 Set All In Event ProtectTo remove the protection of an event 204 Copy Saving images on an external media device easily Back to top Direct Copy Media Select Media Info To prevent data on the internal memory from being recovered Format 211 Repair Img. DB F Series ResetFile Number Camera Data Data CodeDate/Time Coordinates Coordinates Models with GPS Volume Download Music HDR-PJ790/ PJ790V Empty Music HDR-PJ790/ PJ790V TV Type 169 Hdmi Resolution Ctrl for Hdmi Control for Hdmi Ctrl for Hdmi USB Connect USB Connect Setting Mass Storage Single USB LUN SettingMulti Cancels the melody Beep LCD Brightness Your Location HDR-PJ780VE/ PJ790V/ PJ790VE Airplane Mode HDR-PJ780VE/ PJ790V/ PJ790VE GPS Setting HDR-PJ780VE/ PJ790V/ PJ790VE REC Lamp Remote Ctrl Language Setting 24p Mode HDR-PJ780E/ PJ780VE/ PJ790E/ PJ790VE Calibration Battery Info Power Save Max Initialize Demo Mode Demonstration does not appear Daylight Savings / Summer Time Date & Time SettingDate & Time Format Date & Time Destination Area SettingFor models without GPS Home For models with GPS Auto Clock ADJ HDR-PJ780VE/ PJ790V/ PJ790VE Until the next time you turn the camcorder on again Auto Area ADJ HDR-PJ780VE/ PJ790V/ PJ790VE If you have problems Overall operations/Wireless Remote Commander Supplied Wireless Remote Commander does not function Battery pack is quickly discharged Batteries/power sourcesPower abruptly turns off LCD screen/viewfinder Images stored on the memory card cannot be deleted Operations using the memory card cannot be performedMemory card Data file name is not indicated correctly or flashes Photos cannot be recorded RecordingPressing START/STOP or Photo does not record images Imaging field looks different SteadyShot does not function Camcorder stops operatingAuto focus does not function Images cannot be recorded or played back correctly Sound is not recorded correctly Horizontal stripes appear on the imagesLCD brightness cannot be set Photos are recorded automatically Playback Demonstration movies cannot be played Movie is played back automatically Movie cannot be divided Before useEditing movies/photos on your camcorderUnable to edit Demonstration movies cannot be deleted Image appears distorted on the 43 TV Playback on the TVNeither image nor sound is played on the connected TV Before useCopying/Connecting to other devices Images are not copied correctly PlayMemories Home does not work correctly Connecting to a computerPlayMemories Home cannot be installed Camcorder is not recognized by the computer Cor E Self-diagnosis display Battery level warningSelf-diagnosis display Fast flashing Recording movies Data error Cannot recognize the internal memory. Format and use again Reinsert the memory card Recovering dataCannot recover data Cannot recognize this memory card. Format and use again Maximum number of images already selected Unable to access external mediaOthers Data protected What is the Avchd format? About the Avchd format On GPS use restriction On triangulation errorsAbout GPS Models with GPS On the map data On the navigation function On the geographic coordinate systemOn copyright On image data compatibility About the memory cardOn the memory card adaptor About the Memory Stick media Same as with Memory Stick PRO Duo media About the InfoLITHIUM battery pack About battery life On use and care On recording On use and care LCD Panel, viewfinderAbout this manual, illustrations and on-screen displays When not using your camcorder for a long time When the camcorder is connected to a computer or accessories On handling the LCD screen To change the battery of the Wireless Remote CommanderMulti interface shoe LCD screen To clean the casing and the projector lensTo clean the flash Carl Zeiss lens On moisture condensation On charging the pre-installed rechargeable battery How to charge the pre-installed rechargeable battery 278 Charging time AC Adaptor Built-in USB Cable* when using your computerCharging time Recording time Playing time 281 MP4 in h hour and min minute Recording time Expected recording time of moviesExpected recording time of movies Internal memory HDR-PJ790/ PJ790E/ PJ790V/ PJ790VE Standard 22 h 40 min 21 h 55 min 20 h 50 min 20 h 10 min Recording mode 16 GB 32 GB 64 GBMemory card High definition image quality HD Standard definition image quality STD Bit-rate and recording pixels16 GB 32 GB 64 GB 285 24.1M Expected number of recordable photosRecording pixels Using your camcorder abroad Time-zone differences Area setting GMT On trademarks Video