"Handycam" User Guide
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Top page > Troubleshooting > If you have problems > If you have problems
If you have problems
If you run into any problems using your camcorder, follow the steps below.
1.Check the items under “Troubleshooting”, and inspect your camcorder.
If a code such as “C:(or E:) 
:
” appears on the screen, see
2.Disconnect the power source, attach the power source again after about 1 minute, and turn the camcorder on.
Saving images with an external | 3. | Press RESET using a pointed object, and turn the camcorder on. [Details] |
device |
| If you press RESET, all settings, including the clock setting, are reset. |
| 4. | Contact your Sony dealer or local authorized Sony service facility. |
Using the | ||
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| You may need to initialize or change the current internal memory of your camcorder depending |
Customizing your camcorder |
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| on the problem. If you do so, the data stored on the internal memory will be deleted. Be sure to | |
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| save the data on the internal memory on other media (backup) before sending your camcorder |
Troubleshooting | for repair. We will not compensate you for any loss of internal memory data. | |
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Maintenance and precautions | During repair, we may check a minimum amount of data stored on the internal memory in order | |
to investigate the problem. However, your Sony dealer will neither copy nor retain your data. | ||
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| Information on your camcorder model: Model Information | |
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