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Sony PJ380E Troubleshooting, If you have problems, Self-diagnosis display/Warning indicators

Models: HDR-CX220/ CX220E/ CX230/ CX230E/ CX280/ CX280E/ CX290/ CX290E/ CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ220/ PJ220E PJ380 PJ390E PJ320E PJ230E PJ380E PJ230

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"Handycam" User Guide

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Operation Search

Before use

Getting started

Recording

Playback

Playing images on a TV

Saving images with an external device

Customizing your camcorder Troubleshooting Maintenance and precautions

Contents list

Top page > Troubleshooting

Troubleshooting

If you have problems

If you have problems

Troubleshooting

Overall operations

Batteries/power sources

LCD screen

Memory card

Recording

Playback

Editing movies/photos on your camcorder

Playback on the TV

Copying/Connecting to other devices

Connecting to a computer

Self-diagnosis display/Warning indicators

Self-diagnosis display

Warning Indicators

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Copyright 2013 Sony Corporation

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Sony PJ380E, PJ390E, PJ230E, PJ320E manual Troubleshooting, If you have problems, Self-diagnosis display/Warning indicators

Contents

User Guide Operation Search Operation Search Before use How to use this User GuideParts and controls/Screen indicators About language setting Checking the supplied items Charging the battery packTurning the power on, and setting the date and time Getting started Useful functions for recording images RecordingRecording Playback Playing images on a TV supporting Bravia Sync Playing images on a TVPlaying images on a high definition TV Playing images on a non-high-definition TV Creating a disc with a recorder Using the PlayMemories Home softwareSaving images with an external device Saving images on an external media device Camera/Mic Using menu itemsShooting Mode Customizing your camcorder Edit/Copy SetupPlayback Function Self-diagnosis display/Warning indicators TroubleshootingIf you have problems Troubleshooting Maintenance and precautions Contents list Highlight playback Using the built-in projectorPlayback Playback Customizing your camcorder My Button Grid Line Display Setting Troubleshooting Copyright 2013 Sony Corporation Search by operation Recording sunset or fireworks beautifully Saving battery powerUsing the built-in projector Capturing photos during movie recording Selecting a topic to display How to use this User Guide Returning to a previous Changing the font sizeSearching a topic by keyword Marks and notations used in this User Guide Printing out a Back to top Differences in functions Recording media SignalModel Information To confirm the model name of your camcorder Selecting Opening PowerDifferences in zoom magnification Differences in supplied items Parts and controls Page Page Tripod receptacle Grip belt Built-in USB Cable Memory card access lampMemory card slot Batt battery release lever To fasten the grip belt Indicator Meaning Screen indicators Slideshow Set About language setting Selecting items on the LCD screen Supplied items Back to top Search To use your camcorder continuously for a long time To remove the battery packBattery pack AC Adaptor Charging time Copyright 2013 Sony Corporation Battery pack Built-in USB Cable* when using your computer Charging the battery pack using your computer To remove the battery pack To change the language setting Turning the power on, and setting the date and time To adjust the angle of the LCD screen To turn off the power Selecting a recording medium Models with internal memory Default recording medium Alternative recording medium Types of memory card you can use with your camcorder Inserting a memory card To eject the memory card To display items on the LCD screen Recording movies Screen indicators Back to top Shooting photos Screen indicators during recording Copyright 2013 Sony Corporation Zooming Capturing photos during movie recording Dual Capture Recording in mirror mode Intelligent Auto To record subjects other than people Tracking focus Models with touch panel Models with multi-selector Playing movies and photos from the Event View screen Screen display on the Event View screen To play back images with other devices Dividing a movie On recording date and time of captured photos Enjoying a digest of your movies Highlight Playback Back to top Changing the settings for Highlight Playback To play back a saved scenario To play back a Highlight Movie Using the built-in projector Models with a projector Related topics On an Hdmi cable Back to top Copyright 2013 Sony Corporation On an Hdmi cable Connecting the camcorder to a high definition TV Connecting the camcorder to a non-high-definition TV Ratio according to the connected TV 169/43 Jack Connecting the camcorder to a TV via a VCR Using Bravia Sync Software for Mac Playing images on a computerWhat you can do with PlayMemories Home software Windows Display Checking the computer systemOS*1 Hard disk Installing the PlayMemories Home software in your computer Disconnecting your camcorder from the computer To create a Blu-ray disc Devices on which the created disc can be played backBlu-ray discs DVD disc with high definition image quality HD Starting the PlayMemories Home software Music Transfer for models with a USB input function Downloading the dedicated software for the camcorderMain software Handycam User Guide To delete images in the external media device Adaptor Handycam User Guide Devices that cannot be used as an external media device Handycam User Guide Select Select a category Select your desired menu item Setting up menu itemsTo find a menu item quickly When you cannot select a menu item Movie Photo Indoor White BalanceAuto Outdoor Back to top Search CX380E/ CX390E/ PJ320E/ PJ380/ PJ380E/ PJ390E Spot Meter Flexible spot meter HDR-CX320/ CX320E/ CX380 Spot Focus HDR-CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ320E PJ380/ PJ380E/ PJ390E Exposure On focal distance information To adjust the focusFocus 101 Off Low Lux Scene Selection Snow*2 Beach*2 Black Fader FaderWhite Fader Self-Timer Tele Macro Standard SteadyShot movieActive SteadyShot photo HDR-CX280/ CX280E/ CX290/ CX290E CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ320E/ PJ380/ PJ380EPJ390E PJ220E/ PJ230/ PJ230E 320 Digital ZoomPJ390E 350 Auto Back Light Adult Priority Face DetectionRecording conditions for better face detection performance Child Priority Always On Smile ShutterDual Capture 114 Slight Smile Smile SensitivityBig Smile Normal Smile Face Detection Back to top Blt-in Zoom Mic PJ320E/ PJ380/ PJ380E/ PJ390E Auto Wind NR HDR-CX320/ CX320E/ CX380/ CX380E/ CX390E CX280E/ CX290/ CX290E/ PJ220/ PJ220E/ PJ230/ PJ230E Wind Noise Reduct. HDR-CX220/ CX220E/ CX230/ CX230E/ CX280 Low Micref Level Microphone reference levelNormal My Button Grid Line Display Setting Models with the PAL color system REC ModeOn image quality Models with the Ntsc color system Types of media devices on which the images can be saved Types of media Recording mode 60p*/50p Frame Rate60i*/50i STD Quality HD/MP4/STD SettingHD Quality MP4 Wide Wide Mode Color Image Size Event View Related topics Highlight Movie Scenario All In Event DeleteTo delete a part of a movie Multiple Images 135 Set All In Event ProtectTo remove the protection of an event 137 Copy Selecting Setup Media Settings Repair Img. DB F Direct Copy CX380E/ CX390E/ PJ230/ PJ230E/ PJ380/ PJ380E/ PJ390E Media Select HDR-CX230/ CX230E/ CX290/ CX290E/ CX380 Media Info Format 144 Repair Img. DB F Series ResetFile Number Camera Data Data CodeDate/Time 148 Volume Download Music HDR-CX220/ CX230/ CX280/ CX290/ CX320/ CX380 PJ220/ PJ230/ PJ380 Empty Music HDR-CX220/ CX230/ CX280/ CX290/ CX320/ CX380 169 TV Type Hdmi Resolution Ctrl for Hdmi Ctrl for Hdmi Control for Hdmi USB Connect Mass Storage USB Connect Setting Single USB LUN SettingMulti Beep Bright LCD Brightness Power On By LCD HDR-CX320/ CX320E/ CX380/ CX380E/ CX390E Language Setting 162 Battery Info Max Power Save Initialize Demo Mode Date & Time Date & Time SettingDate & Time Format Daylight Savings / Summer Time Destination Area SettingHome If you have problems Overall operations 171 Battery pack is quickly discharged Batteries/power sourcesPower abruptly turns off 173 Buttons on the LCD screen quickly disappear LCD screenMenu items are grayed out Buttons do not appear on the LCD screen Data file name is not indicated correctly or flashes Operations using the memory card cannot be performedMemory card Images stored on the memory card cannot be deleted Imaging field looks different RecordingPressing START/STOP or Photo does not record images Photos cannot be recorded Horizontal stripes appear on the images Auto focus does not functionSteadyShot does not function Images cannot be recorded or played back correctly 178 Playback 180 Movie cannot be divided Before useEditing movies/photos on your camcorderUnable to edit Image appears distorted on the 43 TV Playback on the TVNeither image nor sound is played on the connected TV Images are not copied correctly Before useCopying/Connecting to other devices Camcorder is not recognized by the computer Connecting to a computerPlayMemories Home cannot be installed PlayMemories Home does not work correctly Cor E Self-diagnosis display Battery level warningSelf-diagnosis display Fast flashing Recording movies Cannot recognize the internal memory. Format and use again Data error Cannot recognize this memory card. Format and use again Recovering dataCannot recover data Reinsert the memory card Data protected Unable to access external mediaOthers Maximum number of images already selected About the Avchd format What is the Avchd format? About the Memory Stick media About the memory cardOn the memory card adaptor On image data compatibility Same as with Memory Stick PRO Duo media About the InfoLITHIUM battery pack About battery life LCD Panel On use and careOn recording On use and care About this manual, illustrations and on-screen displays On handling the LCD screen When not using your camcorder for a long time About care and storage of the lens LCD screenCarl Zeiss lens Models with Carl Zeiss lens On moisture condensation How to charge the pre-installed rechargeable battery On charging the pre-installed rechargeable battery With internal memory Charging time Recording time Playing time Recording time Playing time HDR-CX220/ CX220E/ CX230/ CX230E Battery packHDR-PJ320E/ PJ380/ PJ380E/ PJ390E Battery pack MP4 in h hour and min minute Recording time Expected recording time of movies Recording mode Recording time 16 GB 32 GB 64 GB Recording mode 16 GB 32 GB 64 GBMemory card High definition image quality HD Bit-rate and recording pixels Recording pixels Expected number of recordable photos CX230/ CX230E/ PJ220/ PJ220E/ PJ230/ PJ230E Zoom magnificationTo magnify images further Extended Zoom HDR-CX220/ CX220E Using your camcorder abroad HongKong/Singapore/Beijing On trademarks Video