"Handycam" User Guide
Operation Search
Before use
Getting started
Recording
Playback
Playing images on a TV
Saving images with an external device
Customizing your camcorder Troubleshooting Maintenance and precautions
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Top page > Troubleshooting >
Warning Indicators
If messages appear on the screen, follow the instructions.
Cannot recognize the internal memory. Format and use again.
The internal memory of the camcorder is set differently from the default format. Performing [Format] may enable you to use your camcorder. Formatting will delete all data in the internal recording medium. [Details]
Data error.
An error occurred during reading or writing the internal memory of the camcorder.
This may occur when you keep applying shock to the camcorder. 
Movies recorded on other devices may not be played back.
The Image Database File is damaged. Do you want to create a new file? HD movie management information is damaged. Create new information?
The management file is damaged. When you select [Yes], a new management file is created. The old recorded images on the media cannot be played back (Image files are not damaged). If you execute [Repair Img. DB F.] after creating new information, playing back the old recorded images may become possible. If it does not work, copy the image using the “PlayMemories Home” software.
There is no Image Database File Movies cannot be recorded or played Create a new file?
There is no HD movie management information. Create new information?
You cannot record or play back movies because no movie management information exists. If you select [Yes], new management information is created and you can record or play back movies.
Inconsistencies found in image database file. Do you want to repair the image database file?
The Image Database File is damaged. Do you want to repair the Image Database File?
Inconsistencies found in image database file. Cannot record or play HD movies. Do you want to repair the image database file?
You cannot record or play back movies because no movie management information exists. If you
select 
, new management information is created and you can record or play back movies.
Inconsistencies found in the image database file. Back up and recover. Recover, then import using the included PC software.
Since the database information of high definition image quality (HD) movies has been damaged, there are inconsistencies between the information in the database and the information in the file.
Select 
to back up the high definition image quality (HD) movies and repair the database file.
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