"Handycam" User Guide

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Before use

Getting started

Recording

Playback

Playing images on a TV

Saving images with an external device

Customizing your camcorder Troubleshooting Maintenance and precautions

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Top page > Troubleshooting > Troubleshooting > Playback

Playback

Images cannot be played back.

Select the type of recording media you want to play back. (models with internal memory) [Details]

Select the image quality of the movie you want to play back. [Details]

Images recorded on other devices may not be played back. This is not a malfunction.

Photos cannot be played back.

Photos cannot be played back if you have modified files or folders, or have edited the data on a computer. (The file name flashes in that case.) This is not a malfunction.

The movie freezes.

Photos which were recorded while recording a movie are played back. In the default setting, movies and photos are played back continuously.

appears on a thumbnail.

This may appear on an image recorded on other devices, edited on a computer, etc.

You removed the AC Adaptor or the battery pack while the recording media icon at the top right corner of the screen flashes, or before the access lamp is turned off after recording. This may

damage your image data and is displayed.

appears on a thumbnail.

The image data base file may be damaged.

Check the data base file by selecting [Setup] [Media Settings] [Repair Img. DB F.] the recording medium (models with internal memory). If it still appears, delete the image with . [Details]

No sound or only a quiet sound is heard during playback.

Turn up the volume. [Details]

When you record sound with [Micref Level] set to [Low], the recorded sound may be difficult to hear. [Details]

The demonstration movies cannot be played (HDR-PJ230/ PJ230E/ PJ380/ PJ380E/ PJ390E).

Select the internal memory for the recording media, and the high definition image quality (HD).

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Sony PJ380E, PJ390E, PJ230E, PJ320E manual Playback