Manuals / Sony / Computer Equipment / Webcam

Sony PJ380, PJ390E Before useCopying/Connecting to other devices, Images are not copied correctly

Models: HDR-CX220/ CX220E/ CX230/ CX230E/ CX280/ CX280E/ CX290/ CX290E/ CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ220/ PJ220E PJ380 PJ390E PJ320E PJ230E PJ380E PJ230

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"Handycam" User Guide

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Top page > Troubleshooting > Troubleshooting > Copying/Connecting to other devices

Operation Search

Before useCopying/Connecting to other devices

Getting started

Recording

Playback

Playing images on a TV

Images are not copied correctly.

You cannot copy images using the HDMI cable.

An AV Cable (sold separately) is not connected properly. Make sure that the cable is connected to the input jack of the device. [Details]

Saving images with an external device

		Related topics
	Customizing your camcorder	Related topics
	Customizing your camcorder	Information on your camcorder model: Model Information
		Information on your camcorder model: Model Information
	Troubleshooting	Information on supplied items: Differences in supplied items

Maintenance and precautions	Back to top
Maintenance and precautions
Contents list
	Copyright 2013 Sony Corporation

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Sony PJ390E, PJ230E, PJ380E, PJ320E Before useCopying/Connecting to other devices, Images are not copied correctly

Contents

User Guide Operation Search Operation Search Before use How to use this User GuideParts and controls/Screen indicators About language setting Checking the supplied items Charging the battery packTurning the power on, and setting the date and time Getting started Recording RecordingUseful functions for recording images Playback Playing images on a TV supporting Bravia Sync Playing images on a TVPlaying images on a high definition TV Playing images on a non-high-definition TV Creating a disc with a recorder Using the PlayMemories Home softwareSaving images with an external device Saving images on an external media device Camera/Mic Using menu itemsShooting Mode Customizing your camcorder Setup Playback FunctionEdit/Copy Self-diagnosis display/Warning indicators TroubleshootingIf you have problems Troubleshooting Maintenance and precautions Contents list Highlight playback Using the built-in projectorPlayback Playback Customizing your camcorder My Button Grid Line Display Setting Troubleshooting Copyright 2013 Sony Corporation Search by operation Recording sunset or fireworks beautifully Saving battery powerUsing the built-in projector Capturing photos during movie recording Selecting a topic to display How to use this User Guide Changing the font size Searching a topic by keywordReturning to a previous Marks and notations used in this User Guide Printing out a Back to top Differences in functions Recording media SignalModel Information To confirm the model name of your camcorder Selecting Opening PowerDifferences in zoom magnification Differences in supplied items Parts and controls Page Page Tripod receptacle Grip belt Built-in USB Cable Memory card access lampMemory card slot Batt battery release lever To fasten the grip belt Indicator Meaning Screen indicators Slideshow Set About language setting Selecting items on the LCD screen Supplied items Back to top Search To use your camcorder continuously for a long time To remove the battery packBattery pack AC Adaptor Charging time Copyright 2013 Sony Corporation Battery pack Built-in USB Cable* when using your computer Charging the battery pack using your computer To remove the battery pack To change the language setting Turning the power on, and setting the date and time To adjust the angle of the LCD screen To turn off the power Selecting a recording medium Models with internal memory Default recording medium Alternative recording medium Types of memory card you can use with your camcorder Inserting a memory card To eject the memory card To display items on the LCD screen Recording movies Screen indicators Back to top Shooting photos Screen indicators during recording Copyright 2013 Sony Corporation Zooming Capturing photos during movie recording Dual Capture Recording in mirror mode Intelligent Auto To record subjects other than people Tracking focus Models with touch panel Models with multi-selector Playing movies and photos from the Event View screen Screen display on the Event View screen To play back images with other devices Dividing a movie On recording date and time of captured photos Enjoying a digest of your movies Highlight Playback Back to top Changing the settings for Highlight Playback To play back a saved scenario To play back a Highlight Movie Using the built-in projector Models with a projector Related topics On an Hdmi cable Back to top Copyright 2013 Sony Corporation On an Hdmi cable Connecting the camcorder to a high definition TV Connecting the camcorder to a non-high-definition TV Ratio according to the connected TV 169/43 Jack Connecting the camcorder to a TV via a VCR Using Bravia Sync Playing images on a computer What you can do with PlayMemories Home software WindowsSoftware for Mac Display Checking the computer systemOS*1 Hard disk Installing the PlayMemories Home software in your computer Disconnecting your camcorder from the computer To create a Blu-ray disc Devices on which the created disc can be played backBlu-ray discs DVD disc with high definition image quality HD Starting the PlayMemories Home software Downloading the dedicated software for the camcorder Main softwareMusic Transfer for models with a USB input function Handycam User Guide To delete images in the external media device Adaptor Handycam User Guide Devices that cannot be used as an external media device Handycam User Guide Setting up menu items To find a menu item quicklySelect Select a category Select your desired menu item When you cannot select a menu item Movie Photo Indoor White BalanceAuto Outdoor Back to top Search CX380E/ CX390E/ PJ320E/ PJ380/ PJ380E/ PJ390E Spot Meter Flexible spot meter HDR-CX320/ CX320E/ CX380 Spot Focus HDR-CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ320E PJ380/ PJ380E/ PJ390E Exposure To adjust the focus FocusOn focal distance information 101 Off Low Lux Scene Selection Snow*2 Beach*2 Fader White FaderBlack Fader Self-Timer Tele Macro SteadyShot movie ActiveStandard CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ320E/ PJ380/ PJ380E PJ390ESteadyShot photo HDR-CX280/ CX280E/ CX290/ CX290E Digital Zoom PJ390E 350PJ220E/ PJ230/ PJ230E 320 Auto Back Light Adult Priority Face DetectionRecording conditions for better face detection performance Child Priority Smile Shutter Dual CaptureAlways On 114 Slight Smile Smile SensitivityBig Smile Normal Smile Face Detection Back to top Blt-in Zoom Mic PJ320E/ PJ380/ PJ380E/ PJ390E Auto Wind NR HDR-CX320/ CX320E/ CX380/ CX380E/ CX390E CX280E/ CX290/ CX290E/ PJ220/ PJ220E/ PJ230/ PJ230E Wind Noise Reduct. HDR-CX220/ CX220E/ CX230/ CX230E/ CX280 Micref Level Microphone reference level NormalLow My Button Grid Line Display Setting Models with the PAL color system REC ModeOn image quality Models with the Ntsc color system Types of media devices on which the images can be saved Types of media Recording mode Frame Rate 60i*/50i60p*/50p STD Quality HD/MP4/STD SettingHD Quality MP4 Wide Wide Mode Color Image Size Event View Related topics Highlight Movie Scenario All In Event DeleteTo delete a part of a movie Multiple Images 135 Protect To remove the protection of an eventSet All In Event 137 Copy Selecting Setup Media Settings Repair Img. DB F Direct Copy CX380E/ CX390E/ PJ230/ PJ230E/ PJ380/ PJ380E/ PJ390E Media Select HDR-CX230/ CX230E/ CX290/ CX290E/ CX380 Media Info Format 144 Repair Img. DB F Reset File NumberSeries Data Code Date/TimeCamera Data 148 Volume Download Music HDR-CX220/ CX230/ CX280/ CX290/ CX320/ CX380 PJ220/ PJ230/ PJ380 Empty Music HDR-CX220/ CX230/ CX280/ CX290/ CX320/ CX380 169 TV Type Hdmi Resolution Ctrl for Hdmi Ctrl for Hdmi Control for Hdmi USB Connect Mass Storage USB Connect Setting USB LUN Setting MultiSingle Beep Bright LCD Brightness Power On By LCD HDR-CX320/ CX320E/ CX380/ CX380E/ CX390E Language Setting 162 Battery Info Max Power Save Initialize Demo Mode Date & Time Date & Time SettingDate & Time Format Daylight Savings / Summer Time Area Setting HomeDestination If you have problems Overall operations 171 Batteries/power sources Power abruptly turns offBattery pack is quickly discharged 173 Buttons on the LCD screen quickly disappear LCD screenMenu items are grayed out Buttons do not appear on the LCD screen Data file name is not indicated correctly or flashes Operations using the memory card cannot be performedMemory card Images stored on the memory card cannot be deleted Imaging field looks different RecordingPressing START/STOP or Photo does not record images Photos cannot be recorded Horizontal stripes appear on the images Auto focus does not functionSteadyShot does not function Images cannot be recorded or played back correctly 178 Playback 180 Before useEditing movies/photos on your camcorder Unable to editMovie cannot be divided Playback on the TV Neither image nor sound is played on the connected TVImage appears distorted on the 43 TV Images are not copied correctly Before useCopying/Connecting to other devices Camcorder is not recognized by the computer Connecting to a computerPlayMemories Home cannot be installed PlayMemories Home does not work correctly Battery level warning Self-diagnosis displayCor E Self-diagnosis display Fast flashing Recording movies Cannot recognize the internal memory. Format and use again Data error Cannot recognize this memory card. Format and use again Recovering dataCannot recover data Reinsert the memory card Data protected Unable to access external mediaOthers Maximum number of images already selected About the Avchd format What is the Avchd format? About the Memory Stick media About the memory cardOn the memory card adaptor On image data compatibility Same as with Memory Stick PRO Duo media About the InfoLITHIUM battery pack About battery life On use and care On recordingLCD Panel On use and care About this manual, illustrations and on-screen displays On handling the LCD screen When not using your camcorder for a long time LCD screen Carl Zeiss lens Models with Carl Zeiss lensAbout care and storage of the lens On moisture condensation How to charge the pre-installed rechargeable battery On charging the pre-installed rechargeable battery With internal memory Charging time Recording time Playing time Recording time HDR-CX220/ CX220E/ CX230/ CX230E Battery pack HDR-PJ320E/ PJ380/ PJ380E/ PJ390E Battery packPlaying time MP4 in h hour and min minute Recording time Expected recording time of movies Recording mode Recording time 16 GB 32 GB 64 GB Recording mode 16 GB 32 GB 64 GBMemory card High definition image quality HD Bit-rate and recording pixels Recording pixels Expected number of recordable photos Zoom magnification To magnify images further Extended Zoom HDR-CX220/ CX220ECX230/ CX230E/ PJ220/ PJ220E/ PJ230/ PJ230E Using your camcorder abroad HongKong/Singapore/Beijing On trademarks Video