Troubleshooting (continued)
Problem | What you can do |
|
|
You cannot record programs with your VCR | • Make sure that your VCR is connected correctly (see page 10). |
| • If you want to use the VCR Control feature, make sure that the |
| VCR Controller is connected correctly (see page 11). Also make |
| sure that you have selected the correct VCR Manufacturer Code |
| (see page 26). |
| • If you are using the VCR Control feature to record a future |
| program, make sure that your VCR is turned off before the |
| program begins. The VCR Control feature will turn on the VCR |
| and start recording. |
| • Make sure that the program you are trying to record doesn't |
| conflict with any Locks & Limits you have set. |
| • If you are trying to record a pay per view program, you must first |
| order the program (see page 45). |
| • Some pay per view programs may be protected by Macrovision |
| copy protection at the discretion of the copyright owner. If so, it |
| may not be possible to record these programs. |
|
|
Access Card problems | • Make sure your Access Card is inserted correctly (see page 13). |
| • Contact your service provider with any other Access Card |
| problems. |
|
|
Remote control does not work | • Make sure that the batteries are inserted correctly and that the |
| batteries are not weak (see page 7). |
| • Remove and then reinsert the batteries without pressing any |
| buttons on the remote control. |
| • To operate your TV or other equipment, make sure that the |
| remote control is set up to operate that equipment (see page 65). |
| If the batteries are removed or become weak, you may need to set |
| up the remote control to operate other equipment again. |
| • Press the FUNCTION button on the remote control of the |
| equipment you want to operate (SAT, TV, VTR, and/or CABLE). |
| These buttons will flash to show which equipment the remote |
| control is set to operate. |
| • |
| function, check that the RF Antenna is connected correctly |
| (see page 12). |
| • |
| Digital Satellite Receiver are both using the same security code |
| (see page 33). |
|
|
Audio noise | • |
| equipment that is not Dolby Digital compatible, set the Dolby |
| Digital option to “off” (see page 64). Not all optical jacks on |
| audio systems are Dolby Digital compatible. |
|
|
“Frozen” picture or display | • Press both the GUIDE and ARROW DOWN buttons at the same |
| time on the front panel of the Digital Satellite Receiver to reset |
| the receiver. |
|
|
If you are unable to resolve problems with your system, see “Customer Support” inside the front cover.
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