HEADPHONES Connector
Symptom | Cause/Action |
|
|
The sound is distorted. | The output signal is too strong. |
| Decrease the volume of the personal computer. |
| Decrease the volume of the playback software for music, DVD, etc. |
The sound level is too low or there is no sound at all.
If the product is connected, the product’s HEADPHONES connector output is prioritized. If you are willing to output from the personal computer, change the settings.
Disconnect the product from the personal computer and check if the playback sound is being output from the personal computer itself. For more information, refer to the instruction manual or online manual supplied with your personal computer.
The USB cable is not connected securely. Connect the USB cable correctly.
The output signal is too weak.
Increase the volume of the personal computer.
Increase the volume of the playback software for music, DVD, etc.
The product is not selected in the audio settings of the personal computer, or the sound setting is low.
Check the audio settings of the personal computer. For more information, refer to the instruction manual or online manuals supplied with your personal computer.
The USB cable is disconnected or connected while the playback software is in use.
If the USB cable is disconnected or connected while the playback software for music, DVD, etc., is activated, the sound output of the product and that of the personal computer (internal speakers, etc.) may not switch correctly. Connect or disconnect the USB cable after you have exited the playback software.
Check the audio settings of the personal computer. For more information, refer to the instruction manual or online manuals supplied with your personal computer.
The device is set to mute. Turn off the mute setting.