SymptomCause/Action

The sound skips or noise occurs.

When connecting or disconnecting the product from a personal computer, or when restarting or setting the personal computer to power saving mode, there may be an abnormal noise. When connecting or disconnecting the product or other devices or when restarting or placing your personal computer in power saving mode, disconnect the headphones, or keep the sound level of the speaker at a minimum.

The anti-virus, system watch, or other memory-resident utility software may be active in the personal computer.

When playing CDs or DVDs, exit off the memory-resident utility software.

Resource is not sufficient. Restart the personal computer.

Multiple files are open or many programs are in use.

Exit files and programs that are not in use. If the sound still skips or if noise is still heard, restart the personal computer.

The product is placed on an unstable surface.

Place the product or personal computer on a stable surface. Vibration may also cause the sound to skip.

MIC Connector

Symptom

Cause/Action

 

 

 

The sound cannot be input.

The microphone of the product is not selected.

 

Follow the procedure below.

 

Right-click the

icon on the taskbar, and select the recording

device.

Check if “Microphone C-Media…,” is set to the default for the displayed recording devices.

The microphone volume is not set. Follow the procedure below.

Right-click the icon on the taskbar, and select the recording device.

From the displayed recording device, select “Microphone C-Media…,” and click “Properties.” “Microphone Properties” screen appears. Select the “Levels” tab and set the microphone volume according to your microphone.

19 GB