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Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following guide. If the problem still persists, consult with qualified Sony personnel.
Symptom | Cause | Remedy |
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The power is not turned on. | The MAIN POWER switch is turned off. | Press the MAIN POWER switch at the rear of the |
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| projector (see page 15). |
| The power has been turned off and on | Wait for about one minute before turning on the |
| with the POWER key at a short internal. | power with the POWER key. |
| Lamp cover is detached. | Close the lamp cover securely (see page 33). |
| Air filter cover is detached. | Close the air filter cover securely (see page 33). |
No picture and no sound. | Cable is disconnected. | Check that the proper connections have been |
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| made (see pages 14 and 32). |
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| Input selection is incorrect. | Select the input source correctly. |
No picture or no sound. | Either the picture or the sound is out off. | Press the MUTING keys to release the muting |
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| function (see page 16). |
Picture from INPUT A is | Setting for | Select RGB, COMPONENT, HDTV YPBPR or |
distored. | SETTING menu is inccorect. | HDTV GBR for |
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| menu according to the input signal. |
STATUS in the SET SETTING menu has | Set STATUS in the SET SETTING menu to ON | |
appear. | been set to OFF or ALL OFF. | (see page 27). |
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Color balance is incorrect. | Picture has not been adjusted properly. | Adjust the picture (see pages 22 and 23). |
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| Projector is set to wrong color system. | Set the color system in the SET SETTING menu to |
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| match the color system being input. |
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Picture is too dark. | Lamp is nearing the end of its life. | Change the lamp (see page 33). |
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| Contrast or brightness has not been | Adjust the contrast or brightness properly. |
| adjusted properly. |
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Picture is not clear. | Picture is out of focus. | Adjust the focus (see page 16). |
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| Condensation has occurred on the lens. | Leave the projector for about two hours with the |
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| power on. |
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The LAMP indicator lights up. | A trouble has prevented the lamp from | Replace the lamp. If the projector is installed on |
| lighting. | the ceiling, consult with qualified personnel. |
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The LAMP indicator flashes. | The lamp cover or the air filter cover is | Attach the cover securely (see page 33). |
| detached. |
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The TEMP indicator lights up. | The internal temperature is unusually | Check to see that nothing is blocking the |
| high. | ventilation holes and leave the projector for about |
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| one hour (see page 10). |
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The Remote Commander | The Remote Commander batteries are | Replace with new batteries (see page 12). |
does not work. | dead. |
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| The MOUSE/MENU switch has been | Set the switch to MENU position. |
| switched to the MOUSE position. |
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| You are using the Remote Commander | Disconnect the cable. |
| as a wireless Remote Commander, and |
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| it is connected to the projector. |
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| The unit is influenced of the fluorescent | Change the setting of SIRCS RECEIVER in the |
| lamp. | SET SETTING menu. |
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The black portions of the left | The newly developed optical system also |
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and right sides brighten when | allows high brightness on the corners of |
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a picture with normal ratio is | the screen, so the black portions of the |
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displayed. | left and right sides may brighten slightly. |
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| This is not a malfunction. |
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34 (EN)