2.11 Optical Drive Troubleshooting

2 Troubleshooting Procedures

Procedure 2 Connector Check and Replacement Check

The optical drive (DVD Super Multi drive) is connected to the system board. The connectors may be disconnected from the system board or may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:

Check 1 The connection of Optical drive system is shown in the following figure.

If any of the connections is loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2.

Check 2 The Optical drive (SATA ODD) may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 3.

Check 3 The SATA ODD FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 4.

Check 4 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures.

TECRA R10 Maintenance Manual (960-708)

[CONFIDENTIAL]

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Toshiba TECRA R10 manual Optical Drive Troubleshooting Troubleshooting Procedures