2.6 HDD/SSD Troubleshooting

2 Troubleshooting Procedures

Procedure 5 Connector Check and Replacement Check

The SATA HDD/SSD may be disconnected, or the 2.5 SATA HDD/SSD, SATA HDD FPC or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:

Check 1 Make sure the SATA HDD/SSD is firmly connected to CN1900 on the system board.

If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2.

Check 2 The 2.5 SATA HDD/SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3.

Check 3 The SATA HDD FPC may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures

TECRA R10 Maintenance Manual (960-708)

[CONFIDENTIAL]

2-35

Page 85
Image 85
Toshiba TECRA R10 manual Procedure 5 Connector Check and Replacement Check