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Toshiba TECRA R10 manual Tests and Diagnostics Setup

Models: TECRA R10

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3 Tests and Diagnostics

3.32 SETUP

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TECRA R10 Maintenance Manual (960-708)

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Toshiba TECRA R10 manual Tests and Diagnostics Setup

Contents

Tecra R10 File NumberCopyright Safety Precautions PrefaceConfidential Conventions AcronymsTable of Contents Troubleshooting Procedures Tests and Diagnostics Replacement Procedures Speaker Assy LCD Cover Assy Membrane SWAppendices Hardware Overview Hardware Overview Chapter Contents Figures TablesFeatures Features Hardware OverviewHardware Overview Features ‰ SSDFeatures Hardware Overview Hardware Overview Features Features Hardware Overview Front of the computer System unit configuration System Unit Block Diagram Hardware Overview System Unit Block DiagramSystem Unit Block Diagram Hardware Overview Hardware Overview System Unit Block Diagram System Unit Block Diagram Hardware Overview Hardware Overview System Unit Block Diagram System Unit Block Diagram Hardware Overview 3.5-inch Floppy Disk Drive USB External Hardware Overview 3.5-inch Floppy Disk Drive USB External2.5-inch Hard Disk Drive 2.5-inch Hard Disk Drive Hardware OverviewFujitsu Hgst 2.5-inch Solid State Drive SSD 1.8-inch Solid State Drive SSD specificationsHardware Overview 2.5-inch Solid State Drive SSD DVD-Super Multi Drive Optical Drive ODD DVD Super Multi drive specificationsDVD-Super Multi Drive Optical Drive ODD Hardware Overview Keyboard Hardware Overview KeyboardTFT Color Display Hardware Overview TFT Color DisplayLCD Module Power Supply Hardware Overview Power SupplyPower Supply Hardware Overview AMT non-support modePCB Fmwsy SPI LAN-E3V Name Voltage Power supply Object Battery specifications Main BatteryBatteries Batteries Hardware OverviewHardware Overview Batteries Battery Charging ControlTime required for charges 10 RTC battery charging/data preservation time RTC batteryData preservation time AC Adapter 11 AC adapter specificationsHardware Overview AC Adapter Chapter Troubleshooting Procedures Troubleshooting Procedures Power Status Check Troubleshooting Procedures Troubleshooting flowchart Set of tool for debug port test TablesTroubleshooting Procedures Troubleshooting Troubleshooting Troubleshooting ProceduresTroubleshooting Procedures Troubleshooting Flowchart Troubleshooting Flowchart Troubleshooting ProceduresTroubleshooting Procedures Troubleshooting Flowchart Troubleshooting flowchart 1/2Troubleshooting flowchart 2/2 Troubleshooting Procedures Troubleshooting Flowchart Troubleshooting Flowchart Troubleshooting Procedures Power Supply Troubleshooting Troubleshooting Procedures Power Supply TroubleshootingProcedure 1 Power Status Check Battery iconDC in icon Power supply status Procedure 2 Error Code Check Power Supply Troubleshooting Troubleshooting Procedures Error code Where error occurs‰ Main Battery ‰ E3V output ‰ PGV output Power Supply Troubleshooting Troubleshooting Procedures Procedure 3 Connection Check Procedure 4 Charging CheckProcedure 5 Replacement Check System Board Troubleshooting Troubleshooting Procedures System Board TroubleshootingSystem Board Troubleshooting Troubleshooting Procedures Procedure 1 Message CheckKBC Error HDC Error Procedure 2 Debugging Port Check Boot Mode Troubleshooting Procedures System Board Troubleshooting System Bios Suspend processing System Bios Resume processing ICHCMOS,MEM I/O, PIT Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement CheckUSB FDD Troubleshooting Troubleshooting Procedures USB FDD TroubleshootingProcedure 1 USB FDD Head Cleaning Check Troubleshooting Procedures USB FDD Troubleshooting Procedure 2 Diagnostic Test Program Execution CheckProcedure 3 Connector Check Procedure 4 Replacement Check HDD/SSD Troubleshooting Troubleshooting Procedures HDD/SSD TroubleshootingProcedure 1 Partition Check Troubleshooting Procedures HDD/SSD Troubleshooting Procedure 2 Message CheckProcedure 3 Format Check Procedure 4 Diagnostic Test Program Execution Check 2.5 Hard disk drive error code and statusProcedure 5 Connector Check and Replacement Check Troubleshooting Procedures Keyboard Troubleshooting Keyboard TroubleshootingProcedure 1 Diagnostic Test Program Execution Check Keyboard Troubleshooting Troubleshooting Procedures Procedure 2 Connector Check and Replacement CheckTouch pad Troubleshooting Troubleshooting Procedures Touch pad TroubleshootingTouch pad Troubleshooting Troubleshooting Procedures Membrane switch Troubleshooting Troubleshooting Procedures Membrane switch TroubleshootingMembrane switch Troubleshooting Troubleshooting Procedures Troubleshooting Procedures Display Troubleshooting Display TroubleshootingProcedure 2 Connector Check and Cable Check Display Troubleshooting Troubleshooting Procedures Procedure 3 Replacement CheckOptical Drive Troubleshooting Troubleshooting Procedures Optical Drive TroubleshootingOptical Drive Troubleshooting Troubleshooting Procedures LAN Troubleshooting Troubleshooting Procedures LAN TroubleshootingWireless LAN Troubleshooting Troubleshooting Procedures Wireless LAN TroubleshootingProcedure 1 Transmitting-Receiving Check Troubleshooting Procedures Wireless LAN Troubleshooting Procedure 2 Antennas Connection CheckProcedure 3 Replacement Check Bluetooth Troubleshooting Troubleshooting Procedures Bluetooth TroubleshootingBluetooth Troubleshooting Troubleshooting Procedures Procedure Connection CheckProcedure 3 Replacement Check Sound Troubleshooting Troubleshooting Procedue Sound TroubleshootingProcedure 2 Connector Check Troubleshooting Procedures Sound Troubleshooting 16 3G Troubleshooting 16 3G Troubleshooting Troubleshooting ProcedueTroubleshooting Procedures 16 3G Troubleshooting Procedure 2 Antenna Connection CheckProcedure 3 Replacement Check Troubleshooting Procedures SD card Slot Troubleshooting SD card Slot TroubleshootingProcedure 1 Check on Windows OS Fingerprint sensor Troubleshooting Fingerprint sensor Troubleshooting Troubleshooting ProcedueProcedure 1 Setting Windows Log-ON password Procedure 2 Registration of fingerprintProcedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check Web camera Troubleshooting Web camera Troubleshooting Troubleshooting ProcedueTroubleshooting Procedures Web camera Troubleshooting Intel Turbo Memory Troubleshooting Not Used If any problems are found, perform the Procedure Chapter Tests and Diagnostics Tests and Diagnostics Diagnostic Test Heatrun TestOnly ONE Test Subtest names Error codes and error status names Tests and Diagnostics Diagnostic Test Tests and Diagnostics Diagnostic TestDiagnostics menu Tests and Diagnostics Diagnostic Test 2 H/W Hardware initial information setting toolHeatrun test program Executing the Diagnostic Test Tests and Diagnostics Executing the Diagnostic TestExecuting the Diagnostic Test Tests and Diagnostics Diagnostics menu T&DPrinter Test System Test Name 2 H/W initial information setting tool Setting of the hardware configuration Setting of the hardware configuration Tests and DiagnosticsSetting of the hardware configuration Heatrun Test Tests and Diagnostics Heatrun TestSubtest Names Test Name Subtest No Subtest NameSubtest Names Tests and Diagnostics Subtest names 2/2 Hard DiskSystem Test Xxxxxxxxxxx Tests and Diagnostics Memory Test Memory TestKeyboard Test Tests and Diagnostics Keyboard TestTests and Diagnostics Display Test Display TestDisplay Test Tests and Diagnostics Tests and Diagnostics Display Test Floppy Disk Test Tests and Diagnostics Floppy Disk TestTests and Diagnostics Floppy Disk Test Printer Test Tests and Diagnostics Printer TestConfidential Async Test Tests and Diagnostics Async TestTests and Diagnostics Hard Disk Test Hard Disk TestHard Disk Test Tests and Diagnostics HDD Real Timer Test Real Timer Test Tests and DiagnosticsTests and Diagnostics Real Timer Test NDP Test Tests and Diagnostics NDP TestTests and Diagnostics Expansion Test Expansion TestExpansion Test Tests and Diagnostics CD-ROM/DVD-ROM Test Tests and Diagnostics CD-ROM/DVD-ROM TestIt writes only this dater in one sheet of CD-R, CD-RW Error Code and Error Status Names Error Code and Error Status Names Tests and DiagnosticsPRT Time OUT No Pcmcia Hard disk controller status register contents Tests and Diagnostics Hard Disk Test Detail StatusHard Disk Test Detail Status BBK Program Description OperationsIf Test OK, Press DellEnterkey Subtest 02 Touch Pad Subtest 03 Wireless communication Switch Press Enter and following message appears in the display Subtest 06 Button Only ONE Test Figure below shows the name and position of each side Back establishes in the upper direction Press Enter key Pushing Eject-SW, and press Enter Key Subtest D SD Card R5C833 Writh/Read Head Cleaning Head Cleaning Tests and DiagnosticsFunction Description EnterTests and Diagnostics Log Utilities Log UtilitiesPass STS Addr WD RD Hsts Error Status Name CNT TS-NO Running Test Tests and Diagnostics Running TestTests and Diagnostics Floppy Disk Drive Utilities Floppy Disk Drive UtilitiesFloppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Format & Copy DIAGNOSTICS-HARD Disk & Floppy Disk Dump Following message will appear. To finish the dump, select System Configuration Tests and Diagnostics System ConfigurationSystem Configuration Tests and Diagnostics System Configuration Display Ver X.XX Machine Name???Wireless LAN Test Program Atheros Not Used Check of the wireless LAN card typeCheck of the antenna connection Wireless LAN Test Program Intel-made a/b/g/n Setting up How to setup the REF PCConfidential Confidential Confidential How to start ・WTWINSVR.EXEWireless LAN Test Program on DUT PC Intel-made Wireless LAN Test Program Intel-made Shirley Peak on DUT PCPress any key and return to the test menu 11g Communication Test NG Tx=a antenna rx = a antenna Tests and Diagnostics 29 LAN/Modem/Bluetooth/IEEE1394 Test Program LAN testReceive 29 LAN/Modem/Bluetooth/IEEE1394 Test Program Modem test Not Used Modem loopback testBluetooth test Preparation Test procedureConfidential IEEE1394 test MachineSound Test program Tests and Diagnostics Sound Test program31 3G Test program Setup Setup Tests and DiagnosticsTests and Diagnostics Setup PCI LANAccessing the Setup Program Tests and Diagnostics Setup Moving Within the Setup Menu and Changing Values Accepting Changes and Exiting the Setup WindowFactory Preset Configuration HDD Mode Password Write PolicySetup Options System Date Sets date System Time Sets timeSetup Tests and Diagnostics Enabled Available Wake-up on LAN function whenoperating from the battery When the remaining battery power is about to run out while Setup by OS Using the AC adapterMaximum Performance Auto PCI BUS Legacy Emulation Yes Tests and Diagnostics Setup Chapter Replacement Procedures Replacement Procedures DC-IN HARNESS/ RJ45 Wire Harness 20-1 Removing the RTC battery 30 Removing the DC FAN Replacement Procedures Overview Replacement Procedures OverviewReplacement Procedures Overview Part Name PCB Assy Fmwsy Safety Precautions Before You Begin Disassembly Procedures Assembly Procedures Tools and EquipmentScrew Tightening Torque Grip Color Screw NotationBattery pack Replacement Procedures Battery packRemoving the Battery pack Installing the Battery pack Replacement Procedures Battery packUse only the batteries approved by Toshiba SIM card Replacement Procedures Installing the SIM cardSIM card Removing the SIM cardReplacement Procedures ExpressCard Installing the ExpressCardExpressCard Removing the ExpressCardSD/SDHC memory card Replacement Procedures Installing the SD/SDHC memory cardSD/SDHC memory card Removing the SD/SDHC memory cardReplacement Procedures Smart card Installing the Smart cardSmart card Removing the Smart cardMemory module Memory module Replacement ProceduresRemoving the Memory module Replacement Procedures Memory module Installing the Memory module Installing the FIN Cover Assy Removing the FIN Cover AssyOptical disk drive DVD-Super Multi drive Removing the Optical disk driveInstalling the Optical disk drive 10 Removing the Optical disk driveKeyboard Replacement Procedures Removing the KeyboardReplacement Procedures Keyboard 12 Removing the keyboardInstalling the Keyboard Removing the Base Assy 13 Removing the Base Assy14 Removing the Base Assy Remove the following screws securing the Base Assy 15 Removing the Base AssyInstalling the Base Assy Stick the Insu LCD HNS UP on the Cover Assy in place16 Removing the ExpressCard slot ExpressCard slot/KILL SW HOL Assy Replacement Procedures Installing the ExpressCard slot/KILL SW HOL AssyReplacement Procedures 13 HDD/SSD 13 HDD/SSDInstalling the HDD/SSD 13 HDD/SSD Replacement ProceduresRemoving the moving HDD/SSD Replacement Procedures Wireless LAN card Wireless LAN cardRemoving the Wireless LAN card Wireless LAN card Replacement Procedures Installing the Wireless LAN cardReplacement Procedures RTC battery RTC batteryRemoving the RTC battery RTC battery4 Replacement Procedures Installing the RTC batteryRemoving the DC-IN HARNESS/RJ45 Wire Harness 21 Removing the DC-IN HARNESS/RJ45 Wire Harness22 Removing the DC-IN HARNESS/RJ45 Wire Harness 23 Removing the DC-IN HARNESS/ RJ45 Wire Harness Installing the DC-IN HARNESS/RJ45 Wire Harness 17 3G card/SIM board Replacement Procedures 17 3G card/SIM boardRemoving the 3G card/SIM board 17 3G card/SIM board Replacement Procedures 25 Removing the3G card/SIM boardInstalling the 3G card/SIM board Bluetooth module Replacement Procedures Bluetooth moduleRemoving the Bluetooth module Replacement Procedures Bluetooth module Installing the Bluetooth moduleSmart card slot Smart card slot Replacement ProcedureRemoving the Smart card slot Replacement Procedure Smart card slot Installing the Smart card slotSD board SD board Replacement ProcedureRemoving the SD board Replacement Procedure SD board Installing the SD boardRGB HARNESS4 Replacement Procedure Removing the RGB HarnessReplacement Procedure4.21 RGB Harness Installing the RGB HarnessDC FAN DC FAN Replacement ProcedureRemoving the DC FAN Replacement Procedure DC FAN 31 Removing the DC FAN For external graphics chip model32 Removing the DC FAN Installing the DC FAN 33 Applying new greaseDC FAN Replacement Procedure Replacement Procedure Sound/USB board and MIC Harness Sound/USB board and MIC HarnessSound/USB board and MIC Harness Replacement Procedure System board Replacement Procedure System boardRemoving the System board System board Replacement Procedure Installing the System boardRemoving the Speaker Assy 36 Removing the speaker37 Removing the speaker Installing the Speaker Removing the LCD Cover Assy 38 Removing the LCD Cover AssyInstalling the LCD Cover Assy Removing the Membrane SW 39 Removing the Membrane SW40 Removing the Membrane SW Installing the Membrane SW 41 Removing the Membrane SWTouch PAD/Fingerprint sensor board Replacement Procedure Touch PAD/Fingerprint sensor boardRemoving the Touch PAD/Fingerprint sensor board Touch PAD/Fingerprint sensor board Replacement Procedure 43 Removing the Touch PAD/Fingerprint sensor boardRemove the D Stick Tape TP Install the Touch PAD /Fingerprint sensor board Thin HeadLCD unit Replacement Procedure LCD unitRemoving the LCD unit LCD unit Replacement Procedure 47 Removing the LCD unit49 Removing the LCD unit Installing the LCD unit Install the LCD unit to the LCD Cover Assy in place⋅2 1 each Camera MODULE/Antenna Camera MODULE/Antenna Replacement ProcedureRemoving the Camera MODULE/Antenna Replacement Procedure Camera MODULE/Antenna 52 Removing the Camera MODULE/AntennaInstalling the Camera MODULE/Antenna 53 Removing the Camera MODULE/AntennaFor two-wire Wireless LAN antenna model Do not loose them and not put on the cushions Hinge Replacement Procedure HingeRemoving the Hinge BH L ASSY/BH R Assy Hinge Replacement Procedure Installing the HingeReplacement Procedure Hinge Appendices Appendices Appendix Contents Sata ODD FPC Fmwof Appendix F Wiring Diagrams Figures Table C-1 Table C-2Table C-3 Table C-4Sata HDD FPC Precautions for handling the LCD module Appendix a Handling the LCD Module AppendicesAppendices Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendices Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendices Appendix a Handling the LCD Module System board FMWSY* Front View Appendix B Board Layout AppendicesNumber Name System board FMWSY* Back View Figure B-2 System boardFMWSY* layout backGPU UNB9M Table B-3 Sound/USB board F MWUS* connector back Sound/USB board FMWUS* ViewSD board FMWSD* View Appendices Appendix B Board LayoutTouch PAD board FMWTP* View SIM/Mini PCI Express board FMWPE* View Sata HDD FPC FMWHF* View Sata ODD FPC FMWOF* View Figure B-8SATA ODD FPC FMWOF* layout front/backTable C-1 Memory connector 1 200-pin 1/3 System board FMWSY＊ CN1400 Memory connector 1 200-pinAppendix C Pin Assignments Appendices GND ADM3-B1P ADQS3-B1N ADQS3-B1P ADQS5-B1N Table C-2 Memory connector 2 200-pin 1/3 CN1410 Memory connector 2 200-pinAppendices Appendix C Pin Assignments GND BDM3-B1P BDQS3-B1N BDQS3-B1P BDQS5-B1N CN1900 Sata HDD interface connector 20-pin Table C-3 Sata HDD interface connector 20-pinCN1950 Sata ODD interface connector 20-pin CN2170 Smart Card interface connector 10-pinTable C-4 Sata ODD interface connector 20-pin Table C-5 Smart Card interface connector 10-pinCN2300 Docking interface connector 140-pin Table C-6 Docking interface connector 140-pin 1/3ZBIDBN-EXN GND Dskdc PVBAT2 CN2520 Expresscard interface connector 40-pin Table C-7 Expresscard interface connector 40-pinCN2600 PCI-E Mini Card interface connector 52-pin Table C-8 PCI-E Mini Card interface connector 52-pinCN3230 Keyboard interface connector 25-pin 10 CN4100 LAN interface connector 14-pinTable C-9 Keyboard interface connector 25-pin Table C-10 LAN interface connector 14-pin11 CN4400 Bluetooth interface connector 10-pin 12 CN5000 LCD interface connector 40-pinTable C-11 Bluetooth interface connector 10-pin Table C-12 LCD interface connector 40-pin14 CN8800 DC-IN connector 4-pin 13 CN8771 FAN interface connector 4-pin15 CN8810 Battery connector 10-pin 17 CN9500 Switch interface connector 13-pin 16 CN9300 RTC battery connector 3-pin18 CN9510 RGB unit interface connector 14-pin 19 CN9520 FMWUS* board interface connector 40-pin Table C-19 FMWUS* board interface connector 40-pin20 CN9530 FMWSD* board interface connector 40-pin Table C-20 FMWSD* board interface connector 40-pin21 CN9540 WebCam interface connector 6-pin 22 CN9550 FMWTP* board interface connector 10-pinTable C-21 WebCam interface connector 6-pin Table C-22 FMWTP* board interface connector 10-pin23 CN9580 FMWPE* board interface connector 50-pin Table C-23 FMWPE* board interface connector 50-pin25 CN4610 USBPort5 interface connector 4-pin 26 CN6050 Ext MIC interface connector 2-pinTable C-24 eSATA/USB interface connector 11-pin Table C-25 USBPort5 interface connector 4-pin27 CN6180 Speaker interface connector 4-pin 28 CN9820 System board interface connector 40-pinTable C-27 Speaker interface connector 4-pin Table C-28 System board interface connector 40-pin29 J6051 Microphone interface connector 6-pin 30 J6310 Head Phone interface connector 6-pinTable C-29 Microphone interface connector 6-pin Table C-30 Head Phone interface connector 6-pinTable C-31 System board interface connector 40-pin 32 IS2150 SD Card interface connector 12-pin Table C-32 SD Card interface connector 12-pinTable C-33 Dual Point interface connector 12-pin 34 CN9650 System board interface connector 10-pinTable C-34 System board interface connector 10-pin Table C-35 PCI-E Mini interface connector 52-pin 36 CN4611 USBPort0 interface connector 4-pin Table C-36 USBPort0 interface connector 4-pin37 CN9880 System board interface connector 50-pin Table C-37 System board interface connector 50-pin38 IS2620 SIM Card interface connector 12-pin Table C-38 SIM Card interface connector 12-pinTable C-39 HDD interface connector 22-pin 40 CN1911 System board interface connector 20-pinTable C-40 System board interface connector 20-pin 41 CN1960 Sata ODD interface connector 13-pin 42 CN1961 System board interface connector 20-pinTable C-41 Sata ODD interface connector 13-pin Table C-42 System board interface connector 20-pinAppendices Appendix C Pin Assignments Appendix D Keyboard Scan/Character Codes Appendices Scan CodesTable D-1 Scan codes set 1 and set 2 1/4 Caps Lock Enter Shift L No.102 ALT R 122 F11 123 F12 124 PrintSc 126 Pause 202 203 Win 204 App With left Shift With right Shift Set Table D-4 Scan codes with Fn key Table D-6 No.124 key scan code This key generates only make codes United States US Keyboard United Kingdom UK KeyboardAppendix E Key Layout Appendices Canadian French Keyboard Thai KeyboardAppendices Appendix E Key Layout LAN Loopback Connector RGB Monitor Loopback ConnectorAppendix F Wiring diagrams Appendices Appendices Appendix F Wiring diagrams Rewriting the Bios Appendix G Bios rewrite procedures AppendicesTools Appendices Appendix G Bios rewrite procedures Appendix H EC/KBC rewrite procedures Appendices Rewriting the EC/KBCAppendices Appendix H EC/KBC rewrite procedures Appendix I Reliability Appendices Table I-1 MtbfAppendices Appendix I Reliability