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Toshiba
TECRA R10
manual
Appendices
Models:
TECRA R10
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388 pages
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Troubleshooting
Specs
Install
Error messages
System Unit Block Diagram
Bluetooth
Password
KBC Error HDC Error
Real Timer Test
Wireless LAN card
Page 313
Image 313
Appendices
[CONFIDENTIAL]
Page 312
Page 314
Page 313
Image 313
Page 312
Page 314
Contents
File Number
Tecra R10
Copyright
Preface
Safety Precautions
Confidential
Acronyms
Conventions
Table of Contents
Troubleshooting Procedures
Tests and Diagnostics
Speaker Assy LCD Cover Assy Membrane SW
Replacement Procedures
Appendices
Hardware Overview
Hardware Overview
Chapter Contents
Tables
Figures
Features Hardware Overview
Features
‰ SSD
Hardware Overview Features
Features Hardware Overview
Hardware Overview Features
Features Hardware Overview
Front of the computer
System unit configuration
Hardware Overview System Unit Block Diagram
System Unit Block Diagram
System Unit Block Diagram Hardware Overview
Hardware Overview System Unit Block Diagram
System Unit Block Diagram Hardware Overview
Hardware Overview System Unit Block Diagram
System Unit Block Diagram Hardware Overview
Hardware Overview 3.5-inch Floppy Disk Drive USB External
3.5-inch Floppy Disk Drive USB External
2.5-inch Hard Disk Drive Hardware Overview
2.5-inch Hard Disk Drive
Fujitsu
Hgst
2.5-inch Solid State Drive SSD
1.8-inch Solid State Drive SSD specifications
Hardware Overview 2.5-inch Solid State Drive SSD
DVD-Super Multi Drive Optical Drive ODD
DVD Super Multi drive specifications
DVD-Super Multi Drive Optical Drive ODD Hardware Overview
Hardware Overview Keyboard
Keyboard
TFT Color Display Hardware Overview
TFT Color Display
LCD Module
Hardware Overview Power Supply
Power Supply
AMT non-support mode
Power Supply Hardware Overview
PCB
Fmwsy SPI LAN-E3V
Name Voltage Power supply Object
Main Battery
Battery specifications
Batteries
Batteries Hardware Overview
Hardware Overview Batteries
Battery Charging Control
Time required for charges
10 RTC battery charging/data preservation time
RTC battery
Data preservation time
AC Adapter
11 AC adapter specifications
Hardware Overview AC Adapter
Chapter Troubleshooting Procedures
Troubleshooting Procedures
Power Status Check
Troubleshooting Procedures
Tables
Troubleshooting flowchart Set of tool for debug port test
Troubleshooting Procedures
Troubleshooting Troubleshooting Procedures
Troubleshooting
Troubleshooting Procedures
Troubleshooting Flowchart Troubleshooting Procedures
Troubleshooting Flowchart
Troubleshooting flowchart 1/2
Troubleshooting Procedures Troubleshooting Flowchart
Troubleshooting flowchart 2/2
Troubleshooting Procedures Troubleshooting Flowchart
Troubleshooting Flowchart Troubleshooting Procedures
Troubleshooting Procedures Power Supply Troubleshooting
Power Supply Troubleshooting
Procedure 1 Power Status Check
Battery icon
DC in icon Power supply status
Procedure 2 Error Code Check
Error code Where error occurs
Power Supply Troubleshooting Troubleshooting Procedures
‰ Main Battery
‰ E3V output
‰ PGV output
Power Supply Troubleshooting Troubleshooting Procedures
Procedure 4 Charging Check
Procedure 3 Connection Check
Procedure 5 Replacement Check
Troubleshooting Procedures System Board Troubleshooting
System Board Troubleshooting
Procedure 1 Message Check
System Board Troubleshooting Troubleshooting Procedures
KBC Error HDC Error
Procedure 2 Debugging Port Check Boot Mode
Troubleshooting Procedures System Board Troubleshooting
System Bios Suspend processing
System Bios Resume processing
ICHCMOS,MEM I/O, PIT
Procedure 4 Replacement Check
Procedure 3 Diagnostic Test Program Execution Check
USB FDD Troubleshooting Troubleshooting Procedures
USB FDD Troubleshooting
Procedure 1 USB FDD Head Cleaning Check
Procedure 2 Diagnostic Test Program Execution Check
Troubleshooting Procedures USB FDD Troubleshooting
Procedure 3 Connector Check
Procedure 4 Replacement Check
HDD/SSD Troubleshooting Troubleshooting Procedures
HDD/SSD Troubleshooting
Procedure 1 Partition Check
Procedure 2 Message Check
Troubleshooting Procedures HDD/SSD Troubleshooting
Procedure 3 Format Check
2.5 Hard disk drive error code and status
Procedure 4 Diagnostic Test Program Execution Check
Procedure 5 Connector Check and Replacement Check
Troubleshooting Procedures Keyboard Troubleshooting
Keyboard Troubleshooting
Procedure 1 Diagnostic Test Program Execution Check
Procedure 2 Connector Check and Replacement Check
Keyboard Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures Touch pad Troubleshooting
Touch pad Troubleshooting
Touch pad Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures Membrane switch Troubleshooting
Membrane switch Troubleshooting
Membrane switch Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures Display Troubleshooting
Display Troubleshooting
Procedure 2 Connector Check and Cable Check
Procedure 3 Replacement Check
Display Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures Optical Drive Troubleshooting
Optical Drive Troubleshooting
Optical Drive Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures LAN Troubleshooting
LAN Troubleshooting
Wireless LAN Troubleshooting Troubleshooting Procedures
Wireless LAN Troubleshooting
Procedure 1 Transmitting-Receiving Check
Procedure 2 Antennas Connection Check
Troubleshooting Procedures Wireless LAN Troubleshooting
Procedure 3 Replacement Check
Troubleshooting Procedures Bluetooth Troubleshooting
Bluetooth Troubleshooting
Procedure Connection Check
Bluetooth Troubleshooting Troubleshooting Procedures
Procedure 3 Replacement Check
Sound Troubleshooting Troubleshooting Procedue
Sound Troubleshooting
Procedure 2 Connector Check
Troubleshooting Procedures Sound Troubleshooting
16 3G Troubleshooting Troubleshooting Procedue
16 3G Troubleshooting
Procedure 2 Antenna Connection Check
Troubleshooting Procedures 16 3G Troubleshooting
Procedure 3 Replacement Check
Troubleshooting Procedures SD card Slot Troubleshooting
SD card Slot Troubleshooting
Procedure 1 Check on Windows OS
Fingerprint sensor Troubleshooting Troubleshooting Procedue
Fingerprint sensor Troubleshooting
Procedure 2 Registration of fingerprint
Procedure 1 Setting Windows Log-ON password
Procedure 3 Authentication of fingerprint
Procedure 4 Connector Check and Replacement Check
Web camera Troubleshooting Troubleshooting Procedue
Web camera Troubleshooting
Troubleshooting Procedures Web camera Troubleshooting
Intel Turbo Memory Troubleshooting Not Used
If any problems are found, perform the Procedure
Chapter Tests and Diagnostics
Tests and Diagnostics
Heatrun Test
Diagnostic Test
Only ONE Test
Subtest names Error codes and error status names
Tests and Diagnostics
Diagnostic Test Tests and Diagnostics
Diagnostic Test
Diagnostics menu
2 H/W Hardware initial information setting tool
Tests and Diagnostics Diagnostic Test
Heatrun test program
Tests and Diagnostics Executing the Diagnostic Test
Executing the Diagnostic Test
Diagnostics menu T&D
Executing the Diagnostic Test Tests and Diagnostics
Printer Test
System Test Name
2 H/W initial information setting tool
Setting of the hardware configuration Tests and Diagnostics
Setting of the hardware configuration
Setting of the hardware configuration
Heatrun Test
Heatrun Test Tests and Diagnostics
Test Name Subtest No Subtest Name
Subtest Names
Hard Disk
Subtest Names Tests and Diagnostics Subtest names 2/2
System Test
Xxxxxxxxxxx
Memory Test
Tests and Diagnostics Memory Test
Keyboard Test
Keyboard Test Tests and Diagnostics
Display Test
Tests and Diagnostics Display Test
Display Test Tests and Diagnostics
Tests and Diagnostics Display Test
Floppy Disk Test
Floppy Disk Test Tests and Diagnostics
Tests and Diagnostics Floppy Disk Test
Printer Test
Printer Test Tests and Diagnostics
Confidential
Async Test
Async Test Tests and Diagnostics
Hard Disk Test
Tests and Diagnostics Hard Disk Test
Hard Disk Test Tests and Diagnostics
HDD
Real Timer Test Tests and Diagnostics
Real Timer Test
Tests and Diagnostics Real Timer Test
NDP Test
NDP Test Tests and Diagnostics
Expansion Test
Tests and Diagnostics Expansion Test
Expansion Test Tests and Diagnostics
CD-ROM/DVD-ROM Test
Tests and Diagnostics CD-ROM/DVD-ROM Test
It writes only this dater in one sheet of CD-R, CD-RW
Error Code and Error Status Names Tests and Diagnostics
Error Code and Error Status Names
PRT Time OUT
No Pcmcia
Hard disk controller status register contents
Tests and Diagnostics Hard Disk Test Detail Status
Hard Disk Test Detail Status
BBK
Operations
Program Description
If Test OK, Press DellEnterkey
Subtest 02 Touch Pad
Subtest 03 Wireless communication Switch
Press Enter and following message appears in the display
Subtest 06 Button
Only ONE Test
Figure below shows the name and position of each side
Back establishes in the upper direction Press Enter key
Pushing Eject-SW, and press Enter Key
Subtest D SD Card R5C833 Writh/Read
Head Cleaning Tests and Diagnostics
Head Cleaning
Function Description
Enter
Log Utilities
Tests and Diagnostics Log Utilities
Pass STS Addr WD RD Hsts Error Status Name CNT TS-NO
Running Test
Running Test Tests and Diagnostics
Floppy Disk Drive Utilities
Tests and Diagnostics Floppy Disk Drive Utilities
Floppy Disk Drive Utilities Tests and Diagnostics
Floppy Disk Format & Copy
DIAGNOSTICS-HARD Disk & Floppy Disk Dump
Following message will appear. To finish the dump, select
Tests and Diagnostics System Configuration
System Configuration
System Configuration Display Ver X.XX Machine Name???
System Configuration Tests and Diagnostics
Check of the wireless LAN card type
Wireless LAN Test Program Atheros Not Used
Check of the antenna connection
How to setup the REF PC
Wireless LAN Test Program Intel-made a/b/g/n Setting up
Confidential
Confidential
Confidential
・WTWINSVR.EXE
How to start
Wireless LAN Test Program Intel-made Shirley Peak on DUT PC
Wireless LAN Test Program on DUT PC Intel-made
Press any key and return to the test menu
11g Communication Test NG Tx=a antenna rx = a antenna
Tests and Diagnostics
LAN test
29 LAN/Modem/Bluetooth/IEEE1394 Test Program
Receive
29 LAN/Modem/Bluetooth/IEEE1394 Test Program
Modem loopback test
Modem test Not Used
Test procedure
Bluetooth test Preparation
Confidential
Machine
IEEE1394 test
Sound Test program
Tests and Diagnostics Sound Test program
31 3G Test program
Setup Tests and Diagnostics
Setup
PCI LAN
Tests and Diagnostics Setup
Accessing the Setup Program
Tests and Diagnostics Setup
Accepting Changes and Exiting the Setup Window
Moving Within the Setup Menu and Changing Values
Factory Preset Configuration
HDD Mode Password Write Policy
System Date Sets date System Time Sets time
Setup Options
Setup Tests and Diagnostics
Enabled
Available
Wake-up on LAN function whenoperating from the battery
When the remaining battery power is about to run out while
Using the AC adapter
Setup by OS
Maximum Performance
Auto
PCI BUS
Legacy Emulation
Yes
Tests and Diagnostics Setup
Chapter Replacement Procedures
Replacement Procedures
DC-IN HARNESS/ RJ45 Wire Harness
20-1 Removing the RTC battery
30 Removing the DC FAN
Replacement Procedures
Overview
Overview Replacement Procedures
Replacement Procedures Overview
Part Name
PCB Assy Fmwsy
Safety Precautions
Before You Begin
Disassembly Procedures
Tools and Equipment
Assembly Procedures
Screw Tightening Torque
Screw Notation
Grip Color
Battery pack Replacement Procedures
Battery pack
Removing the Battery pack
Installing the Battery pack
Replacement Procedures Battery pack
Use only the batteries approved by Toshiba
Installing the SIM card
SIM card Replacement Procedures
SIM card
Removing the SIM card
Installing the ExpressCard
Replacement Procedures ExpressCard
ExpressCard
Removing the ExpressCard
Installing the SD/SDHC memory card
SD/SDHC memory card Replacement Procedures
SD/SDHC memory card
Removing the SD/SDHC memory card
Installing the Smart card
Replacement Procedures Smart card
Smart card
Removing the Smart card
Memory module
Memory module Replacement Procedures
Removing the Memory module
Replacement Procedures Memory module
Installing the Memory module
Removing the FIN Cover Assy
Installing the FIN Cover Assy
Removing the Optical disk drive
Optical disk drive DVD-Super Multi drive
10 Removing the Optical disk drive
Installing the Optical disk drive
Removing the Keyboard
Keyboard Replacement Procedures
12 Removing the keyboard
Replacement Procedures Keyboard
Installing the Keyboard
13 Removing the Base Assy
Removing the Base Assy
14 Removing the Base Assy
15 Removing the Base Assy
Remove the following screws securing the Base Assy
Stick the Insu LCD HNS UP on the Cover Assy in place
Installing the Base Assy
16 Removing the ExpressCard slot
Installing the ExpressCard slot/KILL SW HOL Assy
ExpressCard slot/KILL SW HOL Assy Replacement Procedures
13 HDD/SSD
Replacement Procedures 13 HDD/SSD
Installing the HDD/SSD
13 HDD/SSD Replacement Procedures
Removing the moving HDD/SSD
Replacement Procedures Wireless LAN card
Wireless LAN card
Removing the Wireless LAN card
Installing the Wireless LAN card
Wireless LAN card Replacement Procedures
Replacement Procedures RTC battery
RTC battery
Removing the RTC battery
Installing the RTC battery
RTC battery4 Replacement Procedures
21 Removing the DC-IN HARNESS/RJ45 Wire Harness
Removing the DC-IN HARNESS/RJ45 Wire Harness
22 Removing the DC-IN HARNESS/RJ45 Wire Harness
23 Removing the DC-IN HARNESS/ RJ45 Wire Harness
Installing the DC-IN HARNESS/RJ45 Wire Harness
17 3G card/SIM board
Replacement Procedures 17 3G card/SIM board
Removing the 3G card/SIM board
25 Removing the3G card/SIM board
17 3G card/SIM board Replacement Procedures
Installing the 3G card/SIM board
Bluetooth module Replacement Procedures
Bluetooth module
Removing the Bluetooth module
Installing the Bluetooth module
Replacement Procedures Bluetooth module
Smart card slot
Smart card slot Replacement Procedure
Removing the Smart card slot
Installing the Smart card slot
Replacement Procedure Smart card slot
SD board
SD board Replacement Procedure
Removing the SD board
Installing the SD board
Replacement Procedure SD board
Removing the RGB Harness
RGB HARNESS4 Replacement Procedure
Installing the RGB Harness
Replacement Procedure4.21 RGB Harness
DC FAN
DC FAN Replacement Procedure
Removing the DC FAN
31 Removing the DC FAN For external graphics chip model
Replacement Procedure DC FAN
32 Removing the DC FAN
33 Applying new grease
Installing the DC FAN
DC FAN Replacement Procedure
Sound/USB board and MIC Harness
Replacement Procedure Sound/USB board and MIC Harness
Sound/USB board and MIC Harness Replacement Procedure
System board
Replacement Procedure System board
Removing the System board
Installing the System board
System board Replacement Procedure
36 Removing the speaker
Removing the Speaker Assy
37 Removing the speaker
Installing the Speaker
38 Removing the LCD Cover Assy
Removing the LCD Cover Assy
Installing the LCD Cover Assy
39 Removing the Membrane SW
Removing the Membrane SW
40 Removing the Membrane SW
41 Removing the Membrane SW
Installing the Membrane SW
Touch PAD/Fingerprint sensor board
Replacement Procedure Touch PAD/Fingerprint sensor board
Removing the Touch PAD/Fingerprint sensor board
43 Removing the Touch PAD/Fingerprint sensor board
Touch PAD/Fingerprint sensor board Replacement Procedure
Remove the D Stick Tape TP
Thin Head
Install the Touch PAD /Fingerprint sensor board
LCD unit
Replacement Procedure LCD unit
Removing the LCD unit
47 Removing the LCD unit
LCD unit Replacement Procedure
49 Removing the LCD unit
Install the LCD unit to the LCD Cover Assy in place
Installing the LCD unit
⋅2 1 each
Camera MODULE/Antenna
Camera MODULE/Antenna Replacement Procedure
Removing the Camera MODULE/Antenna
52 Removing the Camera MODULE/Antenna
Replacement Procedure Camera MODULE/Antenna
53 Removing the Camera MODULE/Antenna
Installing the Camera MODULE/Antenna
For two-wire Wireless LAN antenna model
Do not loose them and not put on the cushions
Hinge
Replacement Procedure Hinge
Removing the Hinge BH L ASSY/BH R Assy
Installing the Hinge
Hinge Replacement Procedure
Replacement Procedure Hinge
Appendices
Appendices
Appendix Contents
Sata ODD FPC Fmwof
Appendix F Wiring Diagrams
Figures
Table C-2
Table C-1
Table C-3
Table C-4
Sata HDD FPC
Appendix a Handling the LCD Module Appendices
Precautions for handling the LCD module
Appendices Appendix a Handling the LCD Module
Appendix a Handling the LCD Module Appendices
Appendices Appendix a Handling the LCD Module
Appendix a Handling the LCD Module Appendices
Appendices Appendix a Handling the LCD Module
Appendix B Board Layout Appendices
System board FMWSY* Front View
Number Name
Figure B-2 System boardFMWSY* layout back
System board FMWSY* Back View
GPU UNB9M
Sound/USB board FMWUS* View
Table B-3 Sound/USB board F MWUS* connector back
Appendices Appendix B Board Layout
SD board FMWSD* View
Touch PAD board FMWTP* View
SIM/Mini PCI Express board FMWPE* View
Sata HDD FPC FMWHF* View
Figure B-8SATA ODD FPC FMWOF* layout front/back
Sata ODD FPC FMWOF* View
Table C-1 Memory connector 1 200-pin 1/3
System board FMWSY* CN1400 Memory connector 1 200-pin
Appendix C Pin Assignments Appendices
GND ADM3-B1P ADQS3-B1N ADQS3-B1P
ADQS5-B1N
Table C-2 Memory connector 2 200-pin 1/3
CN1410 Memory connector 2 200-pin
Appendices Appendix C Pin Assignments
GND BDM3-B1P BDQS3-B1N BDQS3-B1P
BDQS5-B1N
Table C-3 Sata HDD interface connector 20-pin
CN1900 Sata HDD interface connector 20-pin
CN2170 Smart Card interface connector 10-pin
CN1950 Sata ODD interface connector 20-pin
Table C-4 Sata ODD interface connector 20-pin
Table C-5 Smart Card interface connector 10-pin
Table C-6 Docking interface connector 140-pin 1/3
CN2300 Docking interface connector 140-pin
ZBIDBN-EXN
GND Dskdc PVBAT2
Table C-7 Expresscard interface connector 40-pin
CN2520 Expresscard interface connector 40-pin
Table C-8 PCI-E Mini Card interface connector 52-pin
CN2600 PCI-E Mini Card interface connector 52-pin
10 CN4100 LAN interface connector 14-pin
CN3230 Keyboard interface connector 25-pin
Table C-9 Keyboard interface connector 25-pin
Table C-10 LAN interface connector 14-pin
12 CN5000 LCD interface connector 40-pin
11 CN4400 Bluetooth interface connector 10-pin
Table C-11 Bluetooth interface connector 10-pin
Table C-12 LCD interface connector 40-pin
14 CN8800 DC-IN connector 4-pin
13 CN8771 FAN interface connector 4-pin
15 CN8810 Battery connector 10-pin
17 CN9500 Switch interface connector 13-pin
16 CN9300 RTC battery connector 3-pin
18 CN9510 RGB unit interface connector 14-pin
Table C-19 FMWUS* board interface connector 40-pin
19 CN9520 FMWUS* board interface connector 40-pin
Table C-20 FMWSD* board interface connector 40-pin
20 CN9530 FMWSD* board interface connector 40-pin
22 CN9550 FMWTP* board interface connector 10-pin
21 CN9540 WebCam interface connector 6-pin
Table C-21 WebCam interface connector 6-pin
Table C-22 FMWTP* board interface connector 10-pin
Table C-23 FMWPE* board interface connector 50-pin
23 CN9580 FMWPE* board interface connector 50-pin
26 CN6050 Ext MIC interface connector 2-pin
25 CN4610 USBPort5 interface connector 4-pin
Table C-24 eSATA/USB interface connector 11-pin
Table C-25 USBPort5 interface connector 4-pin
28 CN9820 System board interface connector 40-pin
27 CN6180 Speaker interface connector 4-pin
Table C-27 Speaker interface connector 4-pin
Table C-28 System board interface connector 40-pin
30 J6310 Head Phone interface connector 6-pin
29 J6051 Microphone interface connector 6-pin
Table C-29 Microphone interface connector 6-pin
Table C-30 Head Phone interface connector 6-pin
Table C-31 System board interface connector 40-pin
Table C-32 SD Card interface connector 12-pin
32 IS2150 SD Card interface connector 12-pin
Table C-33 Dual Point interface connector 12-pin
34 CN9650 System board interface connector 10-pin
Table C-34 System board interface connector 10-pin
Table C-35 PCI-E Mini interface connector 52-pin
Table C-36 USBPort0 interface connector 4-pin
36 CN4611 USBPort0 interface connector 4-pin
Table C-37 System board interface connector 50-pin
37 CN9880 System board interface connector 50-pin
Table C-38 SIM Card interface connector 12-pin
38 IS2620 SIM Card interface connector 12-pin
Table C-39 HDD interface connector 22-pin
40 CN1911 System board interface connector 20-pin
Table C-40 System board interface connector 20-pin
42 CN1961 System board interface connector 20-pin
41 CN1960 Sata ODD interface connector 13-pin
Table C-41 Sata ODD interface connector 13-pin
Table C-42 System board interface connector 20-pin
Appendices Appendix C Pin Assignments
Appendix D Keyboard Scan/Character Codes Appendices
Scan Codes
Table D-1 Scan codes set 1 and set 2 1/4
Caps Lock Enter Shift L No.102
ALT R
122 F11 123 F12 124 PrintSc 126 Pause 202 203 Win 204 App
With left Shift With right Shift Set
Table D-4 Scan codes with Fn key
Table D-6 No.124 key scan code
This key generates only make codes
United States US Keyboard
United Kingdom UK Keyboard
Appendix E Key Layout Appendices
Canadian French Keyboard
Thai Keyboard
Appendices Appendix E Key Layout
LAN Loopback Connector
RGB Monitor Loopback Connector
Appendix F Wiring diagrams Appendices
Appendices Appendix F Wiring diagrams
Rewriting the Bios
Appendix G Bios rewrite procedures Appendices
Tools
Appendices Appendix G Bios rewrite procedures
Rewriting the EC/KBC
Appendix H EC/KBC rewrite procedures Appendices
Appendices Appendix H EC/KBC rewrite procedures
Table I-1 Mtbf
Appendix I Reliability Appendices
Appendices Appendix I Reliability
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