TTY Use With Sprint Service

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect via a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.

When establishing your wireless service, please call Sprint via the state Telecommunications Relay Service

(TRS) by first dialing PQRS . Then provide the state TRS with this number: 866-727-4889.

1.While in standby mode, select Main Menu and press

.

2.Select Settings > More... > Accessibility > TTY.

3.

Read the informational message and press

or

 

 

OK (left softkey).

 

 

4.

Select TTY Off, TTY Full, TTY + Hear, or TTY + Talk.

 

Settings

Note In TTY Mode, your phone will display the TTY access

 

icon when a headset or TTY device is plugged in.

 

 

 

If TTY mode is enabled, the audio quality of non-TTY

 

 

devices connected to the headset jack may be

 

 

 

impaired.

 

 

WARNING 911 Emergency Calling

Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and PSAP community are currently working to resolve this.

Section 2B. Settings

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Sprint Nextel M520 manual TTY Use With Sprint Service, Read the informational message and press OK left softkey, Impaired