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Sprint Nextel M520 manual Getting Help, Managing Your Account, Voicemail Password

Models: M520

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Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on this page for more information on your voicemail password.

Sprint Power Vision Password

You may elect to set up an optional Sprint Power Vision password to control access and authorize Premium Service purchases.

For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

Getting Help

Managing Your Account

Online: www.sprint.com

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about Sprint Vision and other great products like Sprint Picture Mail, games, ringers, screen savers, and more.

Setting Up Service

Section 1A. Setting Up Service

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Sprint Nextel M520 manual Getting Help, Managing Your Account, Voicemail Password, Sprint Power Vision Password

Contents

User Guide M520AL17PS091808F7 Table of Contents 2D. Roaming 2H. Voice Services2E. Call History 2F. ContactsSprint Service 3A. Sprint Service Features The Basics 2K. Bluetooth3B. Sprint Power Vision 2I. microSD Card4B. Manufacturer’s Warranty 3C. Entertainment Sprint TV Sprint MusicIndex Introduction Your Phone’s Menu Iii Bluetooth Calculator Calendar AlarmUpdate Phone Voice ServicesPictBridge Order Prints Settings and Info My AlbumsFind Add New Entry Speed Dial #s Wireless Backup My Phone # My Name Card ServicesGroups DisplayBluetooth MessagingVii More Text EntryViii Phone InformationOptions Use MenuPage Getting Started Setting Up Service Setting Up Your PhoneSetting Up Service Customer service Activating Your PhoneDetails Setting Up Your Voicemail Sprint Account PasswordsAccount Username and Password Sprint Power Vision Password Voicemail PasswordGetting Help Managing Your AccountFrom Your Sprint Phone Sprint Operator ServicesFrom Any Other Phone SprintYour Phone Phone Basics Your PhonePhone Basics Key Functions Exterior Phone Features Basics Rear Phone FeaturesViewing the Display Screen Indicates Sprint Power Vision service is availableIndicates that your phone is in vibrate all ModeIndicates that your phone ringer is turned on To Auto Display indicators help you manage your roaming Features of Your PhoneCharges by letting you know when you’re off Home network. For more information, seeNo signal Power Save feature helps to conserve yourTurning Your Phone On and Off Turning Your Phone OnUsing Your Phone’s Battery and Charger Battery CapacityTurning Your Phone Off Installing the Battery Your phone’s Li-Ion battery is rechargeable and should Removing the BatteryYou begin using your phone with a fully charged Battery It is recommended that you completely charge yourBars on the battery icon indicate a fully charged battery Using the Phone ChargerCompletely rundown discharged battery UL Certified Phone ChargerNavigating the Standby Screen Selecting Menu Items Navigating Through the MenusMaking and Answering Calls Displaying Your Phone NumberHolding Your Phone Backing Up Within a MenuMaking Calls Dialing OptionsNumber Key Answering CallsTo display a Missed Call entry from standby mode Missed Call NotificationEnding a Call To exit Emergency mode Calling Emergency NumbersEnhanced 911 E911 Information End-of-Call Options In-Call OptionsSaving a Phone Number To save a number from standby modeEnter a phone number and press Options right softkey Save Select New Entry or Existing Entry and pressDialing and Saving Phone Numbers With Pauses Finding a Phone NumberYou can have multiple pauses in a phone number Combine both two-second and hard pausesTo save phone numbers with pauses Dialing From the Contacts ListEnter the phone number To dial phone numbers with pausesSelecting a Text Input Mode Using Speed DialingEntering Text Press the first digitEntering Text Using T9 Text Input Entering Text Using Alpha Mode Entering Text In Dual Language Setting Text Options To enter preset messagesTo enter recent messages Phone Basics Display Settings SettingsSettings Select Settings Display Main Screen Foregrounds GreetingChanging the Theme Changing the ScreensaverChanging the Brightness Changing the Backlight Time LengthTo change the keypad setting PowerSave ModeChanging the Dialing Font To change the dialing font colorVolume Settings Sound SettingsSelect Settings Sounds Volume Ringer Activating the Status LightTo adjust the applications settings To adjust other volume settingsRinger Types Selecting Ringer Types for Voice CallsSelecting a Ringer Type for Roaming Selecting a Key ToneSelecting Ringer Types for Messages Selecting Ringer Types for Scheduled EventsSilence All Alert NotificationSelect On or Off and press To activate Silence AllLocation Settings Messaging SettingsTo enable your phone’s Location feature Managing Preset Messages Setting Message RemindersDeleting Old Messages Adding a Customized SignatureText Message Settings To edit or delete a preset messageTo add a new preset message To save new messages in the outbox Airplane ModeTo set the priority level To activate the Delivery ReceiptSelect Settings More... Accessibility TTY TTY Use With Sprint ServiceIf TTY mode is enabled, the audio quality of non-TTY Read the informational message and press OK left softkeySelect Tools Update Phone Update Firmware Updating Phone Software Phone Setup OptionsUpdating the PRL FavoritesCall Answer Mode Call Setup OptionsDisplay Language Select English or Español and pressTo set up abbreviated dialing Auto-Answer ModeAbbreviated Dialing Making an Abbreviated Dial CallTo access Contacts Match Using Voice Caller IDContacts Match Restricting Outgoing Voice CallsTo enable voice caller ID To disable voice caller IDSelect Off All of your phone’s security settings are available Accessing the Security MenuSelect Settings More... Security SecurityCalling in Lock Mode Using Your Phone’s Lock FeaturesLocking Your Phone Unlocking Your PhoneChanging the Lock Code Lock ServicesTo lock the camera/pictures menu To lock a specific menuLocking Voice Services Creating and Using Special NumbersLocking Sprint Power Vision To add or replace a special numberErasing Cookies Erasing Phone DataErasing Web History Erasing Web CacheErasing My Content Resetting Your Picture AccountErasing Pictures and Videos Erasing Text MessagesResetting Your Favorites Resetting All SettingsResetting Your Phone Enabling and Disabling Data Services Security Features for Sprint Power VisionTo enable data services Security To disable data servicesUnderstanding Roaming RoamingRecognizing the Roaming Icon on the Display Screen Roaming on Other Digital NetworksTo set your phone’s roam mode Setting Your Phone’s Roam ModeSelect Settings More... Roaming Set Mode Checking for Voicemail Messages While RoamingRead the message and when prompted, select On or Off Using Call GuardTo turn Call Guard on or off From standby mode, dial 1 + area code +To use data services when Data Roam Guard is active Using Data Roam GuardData Roam Guard is turned off by default for To set your Data Roam Guard call notificationCall History Viewing Call HistoryCall History Making a Call From Call History Call History Options Erase to delete the entry Select a Call History entry and pressPrepending a Phone Number From Call History Saving a Phone Number From Call HistoryErasing Call History Adding a New Contacts Entry ContactsEnter the phone number and press ContactsFinding Names Finding Contacts EntriesTo find Contacts entries by name While in standby mode, select Main Menu Contacts FindFinding Speed Dial Numbers Contacts Entry OptionsFinding Group Entries While in standby mode, select Main Menu Contacts GroupsAdding a Phone Number to a Contacts Entry Editing a Contacts Entry’s Phone NumberNavigation key right or left Assigning Speed Dial Numbers To assign a speed dial number to an existing phone numberDial assignment Editing a Contacts Entry Selecting a Ringer Type for an EntrySelect a ringer and press Done left softkey Wireless Backup Activating and Deactivating Wireless Backup ServiceTo activate the wireless backup service Setting Wireless Backup Alert Viewing Your Wireless Backup StatusTo deactivate the wireless backup service To set the wireless backup alert sign-in state onlyScheduler and Tools Using Your Phone’s SchedulerAdding an Event to the Scheduler Scheduler and ToolsEvent Alerts Select an alarm time for the eventViewing Events Select a recurrence cycle for the eventErasing a Day’s Events Going to Today’s Scheduler MenuTask List Select the day for which you would like to erase eventsPressing the volume key or left softkey turns on Using Your Phone’s Alarm ClockSoftkey shuts off the alarm Select Once, Mon to Fri, Sat & Sun, or DailyTo compose a note Using the MemopadTo read a saved note To delete saved notesUsing the Calculator Using Your Phone’s ToolsCountdown Your phone comes with a built-in calculatorWorld Time To view the time in 48 different locationsWhile in standby mode, select Main Menu Tools World Time Using Automatic Speech Recognition ASR Voice ServicesVoice Services Launching ASRCalling Contacts Entries Calling NicknamesCalling Phone Numbers Digit Dialing Adapting Digit Dial System to its original factory settingTips for adapting Digit Dial To adapt Digit Dial to your voiceYou can either allow the screen to time out or Resetting Digit Dial AdaptationScreen Press OK left softkeySend a Text Message Using Choice ListsEnabling and Disabling Choice Lists Select Choice Lists Automatic, Always On, or Always OffSend an SMS Voice Message Send an Email MessageEnter text and press Next left softkey Record you outgoing messageLook Up a Contacts Entry Launch an ApplicationTo see a list of possible choices Managing Voice Memos Recording Voice MemosReviewing Voice Memos Editing a Voice Memo Caption Erasing Voice MemosViewing Voice Memo Information To erase an individual memoUsing the microSD Card Using Your Phone’s microSD CardMicroSD Card MicroSD CardRemoving the microSD Card Inserting the microSD CardViewing Memory in the microSD Card MicroSD SettingsFormatting the microSD Card MicroSD IconUsbdownload Connecting Your Phone to Your ComputerVersions will require a USB driver than can be Sprint Store, or call Sprint atFile Manager To disconnectTo view the file structure on the phone or memory card Important Connection Information Camera Taking PicturesCamera 101 Service for an additional monthly charge Registering Your Sprint Picture Mail AccountCamera Camera Mode Options Launch to select from the following optionsCamera 103 Setting the Self-timer Selecting Camera SettingsUsing the Zoom To cancel the self timer after it has startedViewing Your Camera’s Status Area Display Recording VideosCamera 105 Select Pictures CamcorderVideo Mode Options Setting the Camcorder Self-timer Setting Storage OptionsStoring Pictures and Videos Viewing Your Camcorder’s Status Area DisplayPhone Folder Options Phone FolderTo review your stored pictures in the In Phone folder Assign to assign either the current image or videoMemory Card Options Memory CardOnline Albums Camera 109Online Albums Options Sending Sprint Picture MailSending Pictures From the In Phone Folder Press Options right softkey Send To ContactsConfirm the recipients, message, audio message, and picture Sending Pictures and Videos From MessagingCamera 111 Select In Phone, Memory Card, or Online Albums and pressTo access the Sprint Picture Mail Web site Using the Sprint Picture Mail Web SiteManaging Sprint Picture Mail Managing Online Pictures and Videos From Your PhoneDownloading Your Online Pictures Uploading PicturesTo view your online pictures from your phone Press Continue left softkey to start uploadingTo access your Online Albums options from your phone Accessing Online Picture Options From Your PhoneMove This to move the selected picture to the album Expand left softkey to expand the selected pictureTo print directly from your phone Printing Pictures Using PictBridgeHighlight the desired image and press Next left Camera 115Ordering Prints Settings and InfoSelect Border and turn this option on or off Select Yes to confirm printing and pressBluetooth Turning Bluetooth On and OffBluetooth Status Indicators To access the Bluetooth Settings menu Using the Bluetooth Settings MenuTo set your phone’s visibility to other Bluetooth devices BluetoothMy Bluetooth Device Name Supported Bluetooth ProfilesMy Bluetooth Address Device ProfileBluetooth Waiting for Pairing Pairing Bluetooth DevicesTo pair your phone with a Bluetooth device Bluetooth 121FTP Contents Folder Voice Caller ID Sprint Service Using Voicemail Sprint Service Features The BasicsSetting Up Your Voicemail To set up your voicemailVoicemail Notification Using One-Touch Message AccessNew Voicemail Message Alerts Retrieving Your Voicemail MessagesUsing Another Phone to Access Messages Using the Menu Keys on Your Phone to Access Your MessagesUsing Expert Mode Voicemail OptionsTo turn Expert Mode on or off Setting Up Group Distribution ListsSprint Service Features The Basics 127 Sprint CallbackVoicemail-to-Voicemail Message Forwarding Voicemail-to-Voicemail Message ReplyVoicemail-to-Voicemail Receipt Request Extended Absence GreetingSprint Service Features The Basics 129 Clearing the Message IconVoicemail Menu Key Using SMS Text Messaging Composing SMS Text MessagesSelect Contacts, Mobile #, or Email Sprint Service Features The Basics 131 Accessing SMS Text MessagesTo read an SMS Text message To reply to an SMS Text messageUsing Preset Messages Using SMS Voice MessagingTo add or edit preset messages Activating SMS Voice MessagingSprint Service Features The Basics 133 Accessing SMS Voice MessagesPlaying an SMS Voice Message Composing SMS Voice MessagesTo switch back to the first caller Using Caller IDResponding to Call Waiting To respond to an incoming call while you’re on a callSprint Service Features The Basics 135 Using Call ForwardingMaking a Three-Way Call To activate Call ForwardingSprint Power Vision Sprint Power Vision ApplicationsSprint Power Vision Sprint Power Vision 137 Getting Started With Sprint Power VisionYour User Name Finding Your User NameLaunching a Sprint Power Vision Connection Sprint Power Vision HomeUpdating Your User Name To change your Net Guard settings Data Connection Status and IndicatorsSprint Power Vision 139 Net GuardNavigating the Web SoftkeysScrolling Selecting Going BackGoing Home Using Email Accessing MessagingGetting Started With Email Information required to sign up will varySprint Power Vision 143 Accessing EmailYou will receive an onscreen notice of new email Available toolsSelect Messaging IM & Email Instant Messaging Accessing Sprint Instant MessagingAccessing Wireless Chat Rooms Downloading ContentAccessing the Download Menus Sprint Power Vision 145Downloading an Item Selecting an Item to DownloadFrom the home page, select Downloads Be prompted to create your purchasing profileTo access My Content Manager Using My Content ManagerSprint Power Vision 147 Select an option to continueMy Content Manager. The browser will open Using the Browser MenuTake you to the corresponding content Exploring the WebSprint Power Vision 149 Opening the Browser Menu History. Keeps a list of links to your most recently Creating a Bookmark Accessing a BookmarkDeleting a Bookmark Select View BookmarksOn Demand Sprint Power Vision 151Going to a Specific Web Site Reloading a WebAccessing On Demand Information Initializing Your On Demand ServiceTo access News information using On Demand To access Movies information using On DemandSprint Power Vision 153 Setting Up a Data Connection With Your ComputerPhone as Modem Updating On Demand InformationSprint Vision services are available on the Sprint Sprint Power Vision FAQsAnywhere on the Sprint National Network, but Data connectionWhen is my data connection active? Sprint Power Vision 155When is my data connection dormant? Can I sign out of data services?Entertainment Sprint TV and Sprint Music Sprint TVYour Sprint TV Channel Options Playing a Video or Audio Clip Sprint TV FAQsWhile in standby mode, select Sprint TV and press Entertainment Sprint TV and Sprint Music 157Sprint National Network or where service is Are the videos that I’m viewing live videos?Unavailable To access the Sprint Music Store Accessing the Sprint Music StoreSprint Music Store Purchasing and Downloading MusicPlaying Music From the Sprint Music Store Accessing the Music PlayerInstall a new microSD card Files to your computer so you can access the filesSprint recommends you back up your AAC+ music Use your computer to navigate to the microSDTone feature remains inactive MultitaskingTo multitask on your phone When placing an outgoing call, the Application Entertainment Sprint TV and Sprint Music 163Music playback Streaming Music While in standby mode, select TV and pressSelect Music & Radio selection Safety and Warranty Information Important Safety Information General PrecautionsImportant Safety Information Maintaining Safe Use of and Access to Your Phone Using Your Phone While DrivingImportant Safety Information 167 Restricting Children’s Access to Your Phone Using Your Phone With a Hearing Aid DeviceContains your phone or accessories Turning Off Your Phone in Dangerous AreasPress Settings Display Backlight Important Safety Information 169Protecting Your Battery Caring for the BatteryImportant Safety Information 171 Knowing Radio Frequency SafetyRadio Frequency RF Energy Understanding How Your Phone OperatesSpecific Absorption Rates SAR for Wireless Phones FCC Radio Frequency EmissionFCC Notice Important Safety Information 173 Owner’s RecordPhone Guide Proprietary Notice Manufacturer’s Warranty Manufacturer’s WarrantyManufacturer’s Warranty What is Covered and For How Long?Manufacturer’s Warranty 175 What are SAMSUNG’s Obligations?What Are the Limits on SAMSUNG’s Liability? Manufacturer’s Warranty Precautions for Transfer and Disposal Manufacturer’s Warranty 177Charge. If the warranty has expired on Purchase to Samsung’s Customer CareIndex IndexIndex Index Index Used Word Dictionary Web 148-151 World Time