Calling Emergency Numbers

You can place calls to 911 (dial WXYZ and press ), even if your phone is locked or your account is restricted.

Note When you place an emergency call, your phone automatically enters Emergency mode.

During an emergency call, press Options (right softkey). Select an option and press .

Unlock Phone to unlock your phone (appears only if the phone is locked).

To close the pop-upmenu (appears only if the phone is

unlocked), press the key.

Tip

Press Options (right softkey), and then select Phone

 

Info > Phone Number to display your phone number

 

during an emergency call.

 

 

To exit Emergency mode:

1.Press to end a 911 call.

2. Press

Shift

Space

until Emergency mode is exited.

 

 

 

Enhanced 911 (E911) Information

Basics

This phone features an embedded Global Positioning

 

System (GPS) chip necessary for utilizing E911

 

emergency location services where available.

Phone

When you place an emergency 911 call, your phone’s

 

GPS feature seeks information to calculate your

 

approximate location. Depending on several variables,

 

including availability and access to satellite signals, it

 

may take up to 30 seconds or more to determine and

 

then report your approximate location.

 

Important

Always report your location to the 911

 

operator when placing an emergency call.

 

Some designated emergency call takers,

 

known as Public Safety Answering Points

 

(PSAPs) may not be equipped to receive GPS

 

location information from your phone.

 

 

Section 2A. Phone Basics

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Sprint Nextel M520 manual Calling Emergency Numbers, Enhanced 911 E911 Information, To exit Emergency mode