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Sun Microsystems 220R manual Disk LEDs, Error Messages, Internal disk drive LEDs

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Disk LEDs

Disk LEDs

The disk LEDs are visible from the front of the system when the left door is open, as shown in the following figure.

Internal disk drive LEDs

When a disk LED lights steadily and is green, it indicates that the slot is populated and that the drive is receiving power. When an LED is green and blinking, it indicates that there is activity on the disk.

Error Messages

Error messages and other system messages are saved in the file /var/adm/messages.

The two firmware-based diagnostic tools, POST and OBDiag, provide error messages either locally on the system console or terminal, or in a remote console window through a tip connection. These error messages can help to further refine your problem diagnosis. See “OBDiag Configuration Variable Settings” on page 128 for additional details.

142 Sun Enterprise 220R Server Owner’s Guide • October 1999

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Sun Microsystems 220R manual Disk LEDs, Error Messages, Internal disk drive LEDs

Contents

Sun Enterprise 220R Server Owner’s Guide Sun Microsystems, IncPlease Recycle DOC Class A Notice - Avis DOC, Classe A Regulatory Compliance StatementsFCC Class A Notice BSMI Class A Notice iv Sun Enterprise 220R Server Owner’s Guide OctoberSupplementary Information SafetyDeclaration of Conformity USA-FCC Class Avi Sun Enterprise 220R Server Owner’s Guide October Symbols Safety Agency Compliance StatementsSafety Precautions Placement of a Sun ProductBattery Pack Power Cord ConnectionLithium Battery System Unit CoverCD-ROM SymboleEinhaltung sicherheitsbehördlicher Vorschriften SicherheitsvorkehrungenBatterien Anschluß des NetzkabelsLithiumbatterie GehäuseabdeckungMesures de sécurité SymbolesConformité aux normes de sécurité Modification du matérielConnexion du cordon d’alimentation Positionnement d’un produit SunConformité SELV Batterie au lithiumCouvercle Normativas de seguridadBloc-batterie Conformité aux certifications LaserUbicación de un producto Sun Cumplimiento de la normativa SELVModificaciones en el equipo Conexión del cable de alimentación eléctricaBatería de litio GOST-R Certification Mark Nordic Lithium Battery CautionsAviso de cumplimiento con requisitos de láser Paquete de pilasSuomi SverigeDanmark xvi Sun Enterprise 220R Server Owner’s Guide October2. System Setup ContentsSafety Agency Compliance Statements Preface Regulatory Compliance Statements Declaration of Conformity3. Administration and Network Setup 4. Hardware ConfigurationContents 5. Replacing a Disk Drive 6. Using Storage Devices7. Diagnostics and Troubleshooting xx Sun Enterprise 220R Server Owner’s Guide OctoberA. Connector Signal Descriptions B. System Specifications Indexxxii Sun Enterprise 220R Server Owner’s Guide October Preface How This Book Is Organized xxiv Sun Enterprise 220R Server Owner’s Guide OctoberSolaris Handbook for Sun Peripherals Using UNIX CommandsTypographic and Command Entry Conventions Shell Prompts Related Documentationhttp//docs.sun.com Accessing Sun Documentation OnlineSun Welcomes Your Comments docfeedback@sun.comxxviii Sun Enterprise 220R Server Owner’s Guide October System Overview About the Sun Enterprise 220R Server2 Sun Enterprise 220R Server Owner’s Guide October Error-correcting code ECC on memory and all data paths CD-ROM or Locating Front Panel FeaturesKeyswitch optional Tape drivepage 6 Sun Enterprise 220R Server Owner’s Guide October Locating Back Panel Featuresscrew hole Locked position Standby position About the Status and Control PanelLED indicators Power button Power On/Off position Keyswitch Chapter 1 System OverviewKeyswitch Settings This green LED lights continuously when the system power is on System LED IndicatorsPower-on/ Activity General fault 10 Sun Enterprise 220R Server Owner’s Guide October System Setup About the Parts Shipped to You Using the Setup and Rackmounting GuideTools Required for Setup and Rackmounting What to Do How to Install the Sun Enterprise 220R ServerBefore You Begin 2. Install any optional drive shipped with your system 3. Install the system into the rackNote -Each outlet must connect the system to a 15A circuit for North America and Japan, and to a 10A circuit for Europe. See your local electrical codes 8. Turn on power to your server 6. Set up a console for your server7. Configure the network interface 9. Install and boot the operating system software11. Load additional software from the server media kit About Server Rackmounting Ninth Chapter 2 System SetupHoles 99, 100, or Holes 27, 28, or Holes 15, 16, or Holes 3, 4, or ThirdHow to Remove the System From the Rack Before You Begin2. Locate the flat spring catch shown in the following figure What to Do5. Set the system on a workbench or other stable surface What Next3. Prepare to remove the system 7. Reattach, close, and lock the rack doors as appropriateHow to Place the System Into the Rack Before You BeginWhat to Do 1. Extend the cabinet’s anti-tip legs3. Lift the system 24 Sun Enterprise 220R Server Owner’s Guide October5. Insert the system glides into the inner slides of the rack glides 26 Sun Enterprise 220R Server Owner’s Guide October 10. Reattach, close, and lock the rack doors as appropriate What NextAbout Communicating With the Server How to Attach an Alphanumeric ASCII Terminal Before You BeginWhat to Do 2. Connect the terminal’s power cable to an AC outlet3. Set the terminal to receive What NextBefore You Begin How to Configure a Local Graphics Console1. Install the graphics card into a vacant PCI slot What to Do3. Connect the monitor’s power cord to an appropriate AC power outlet 32 Sun Enterprise 220R Server Owner’s Guide OctoberWhat Next 4. Connect the keyboard cable to the server’s keyboard/mouse portChapter 2 System Setup 2. Turn on power to the monitor or terminal How to Power On the System1. Turn on power to any peripherals and external storage devices Before You BeginPower-On/Off position Power button 3. Turn the front panel keyswitch to the Power-On/Off position4. Press the front panel Power button once 36 Sun Enterprise 220R Server Owner’s Guide October 5. Turn the keyswitch to the Locked positionLocked position What to Do How to Install the System SoftwareBefore You Begin Installing the Operating System From a Network Boot Server Solaris 2.6 Hardware 5/98 Installation RequirementInstalling the Operating System From CD-ROM Installing the Operating System From a Network Boot Server Solaris 7 Software InstallationInstalling the Operating System From CD-ROM 40 Sun Enterprise 220R Server Owner’s Guide October How to Select the Boot DeviceBefore You Begin What to Do 2. To reboot the system from the new boot device, type1. At the ok prompt, type What Next 42 Sun Enterprise 220R Server Owner’s Guide October3. Halt the operating system using the appropriate commands How to Power Off the System1. Notify users that the system will be powered down 2. Back up the system files and data, if necessary44 Sun Enterprise 220R Server Owner’s Guide October Administration and Network Setup About Network Interface Options 1. Assign a host name to the machine How to Configure the Standard Ethernet Interface3. Resume the installation of the system 2. Determine the IP address for the interfaceWhat Next 48 Sun Enterprise 220R Server Owner’s Guide OctoberBefore You Begin How to Add an Ethernet Interface1. Assign a network host name to the interface What to Dozardoz # cat /etc/hostname.hme0 3. Boot the operating system and log on to the system as superuser4. Create an appropriate /etc/hostname file for the new interface zardoz # cat /etc/hostname.hme1What Next 7. Reboot the system typezardoz # reboot -- -r zardoz # cat /etc/hostsBefore You Begin How to Attach a Twisted-Pair Ethernet TPE Cable1. Locate the RJ-45 connector for the appropriate Ethernet interface What to DoWhat Next Before You Begin How to Attach an MII Ethernet Transceiver1. Locate the appropriate MII Ethernet connector What to Do4. Lock the AUI connector Chapter 3 Administration and Network SetupWhat Next 56 Sun Enterprise 220R Server Owner’s Guide OctoberBefore You Begin How to Boot the System Using the Standard Ethernet InterfaceAt the ok prompt, type either of the two following commands What to Do58 Sun Enterprise 220R Server Owner’s Guide October ok boot net - installWhat Next What to Do How to Boot the System Using a PCI-Based Ethernet InterfaceBefore You Begin 1. At the ok prompt, type60 Sun Enterprise 220R Server Owner’s Guide October 2. Change the default net device. At the ok prompt, typeWhat Next Hardware Configuration About Reliability, Availability, and Serviceability Features Error Correction and Parity CheckingStatus LEDs Hot-Pluggable Disk DrivesFour Levels of Diagnostics Power Supply RedundancyHot-Swappable Power Supplies 64 Sun Enterprise 220R Server Owner’s Guide OctoberAt the application level, you have access to SunVTS diagnostics. Like OBDiag, SunVTS provides a comprehensive test of the system, including its external interfaces. SunVTS also allows you to run tests remotely over a network connection. You can only use SunVTS if the operating system is running. For more information about SunVTS, see “About SunVTS Software” on page 132, “How to Use SunVTS Software” on page 135, and “How to Check Whether SunVTS Software Is Installed” on page Configuration Rules About MemoryAbout CPU Modules Configuration RulesAbout Peripheral Component Interconnect PCI Buses Configuration Rules ClockAbout Disk Array Configurations and Concepts Disk Concatenation Disk Mirroring RAIDHot Spares Disk Striping RAIDDisk Striping With Parity RAID 72 Sun Enterprise 220R Server Owner’s Guide OctoberHot Plug For More InformationInternal About Internal Disk DrivesDisk drive LEDs disk baysdevices/pci@1f,4000/scsi@3/sd@1,0 Configuration Rulesdevices/pci@1f,4000/scsi@3/sd@0,0 Disk Slot NumberAbout Power Supplies Removing and replacing a power supply can only be performed by a qualified service provider. For information about removing and installing power supplies, see the Sun Enterprise 220R Server Service Manual About the Standard Ethernet Port 78 Sun Enterprise 220R Server Owner’s Guide OctoberAbout the Serial Ports About the Parallel Port 80 Sun Enterprise 220R Server Owner’s Guide OctoberAbout the Main Logic Board Jumpers About Serial Port Jumpers 82 Sun Enterprise 220R Server Owner’s Guide OctoberAbout Flash PROM Jumpers Bus Length About the External SCSI PortTarget Devices External SCSI Cabling and Termination The following figures provide a summary of the cabling guidelines Multi-initiator SupportConfiguration Rules Chapter 4 Hardware Configuration 88 Sun Enterprise 220R Server Owner’s Guide October Replacing a Disk Drive What to Do How to Avoid Electrostatic DischargeBefore You Begin 2. Use an antistatic mat or similar surface 3. Use an antistatic wrist strap3. Unlock the front doors and swing them open How to Remove a Disk Drive1. Prepare the system for disk removal Before You Begin6. Holding the disk drive by the handle, slide it out of the drive bay 8. Repeat the procedure for the other drive if necessary7. Place the disk drive on an antistatic mat What Next 94 Sun Enterprise 220R Server Owner’s Guide October4. Release the drive handle on the disk drive How to Install a Disk Drive1. Prepare the system to receive the new disk drive Before You Begin5. Align the disk drive to its drive bay What Next 10. Repeat the procedure for the other drive if necessary11. Close and then lock the system front doors 1. Turn on power to any peripherals and external storage devices How to Initiate a Reconfiguration Boot2. Turn on power to the monitor or terminal, and open your console Before You BeginWhat Next 5. When the ok prompt is displayed, type the following commandok boot -r 100 Sun Enterprise 220R Server Owner’s Guide October Using Storage Devices 3. Gently push the tray back into the drive How to Insert a Compact Disc Into the Drive2. Place a CD into the drive tray, label side up What to DoManually see “How to Eject a Compact Disc Manually” on page What Next2. From the console device, type How to Eject a Compact Disc With Software Commands1. Kill processes accessing the CD-ROM drive, if necessary Before You BeginChapter 6 Using Storage Devices You can also eject a compact disc by using one of these methodsManually see “How to Eject a Compact Disc Manually” on page What Next1. Kill processes accessing the CD-ROM drive, if necessary How to Eject a Compact Disc Manually2. Press the Eject button on the front panel What to DoWhat Next 2. Unfold and straighten one end of a large wire paper clip How to Eject a Compact Disc in an Emergency1. Turn off the power to your system Before You BeginChapter 6 Using Storage Devices You can also eject a compact disc by using one of these methodsManually see “How to Eject a Compact Disc Manually” on page What NextThermal Conditioning About the Tape Drive and Tape CartridgesHandling and Storing Tape Cartridges 3. Push gently on the cartridge until it is pulled into the drive How to Insert a Tape Cartridge2. Insert the cartridge into the drive, label side up Chapter 6 Using Storage DevicesWhat Next 112 Sun Enterprise 220R Server Owner’s Guide October2. Push the Eject button and remove the tape cartridge How to Remove a Tape Cartridge1. Check that there is no drive activity Before You Begin114 Sun Enterprise 220R Server Owner’s Guide October How to Control the Tape DriveWhat to Do Before You Begin How to Clean the Tape DriveInsert a cleaning cartridge into the drive What to DoBefore You Begin How to Clean a Compact Disc1. Clean the disc with compressed air What to DoDiagnostics and Troubleshooting About Diagnostic Tools Chapter 7 Diagnostics and Troubleshooting System yes boots ? yes Fault LED lit ?disk problem Run POST no POST failure ?About Power-On Self-Test POST Diagnostics Before You Begin How to Use POST DiagnosticsSetting Up a tip Connection b. Modify the serial port B system remote file as follows 3. To use serial port Aa. Copy and paste the serial port B remote file 4. In a shell window on the Sun system, type3. Verify the following serial port default settings as follows 5. When POST is completed, disconnect the tip window as followsc. Type the following to kill the tip hardwire process Verifying the Baud RateObserving POST in Progress 1. When the ok prompt is displayed, type the following commandResults If a Sun Type-5 keyboard is attached to the system, POST status and error indications are also displayed via the four LEDs on the keyboard. When POST starts, all four keyboard LEDs blink on and off simultaneously. After that, the Caps Lock LED blinks slowly to indicate POST is running. If an error is detected, the pattern of the lit LEDs provides an error indication. See “Error Indications” on page 138 for more information About OpenBoot Diagnostics OBDiag OBDiag Menu OBDiag Configuration Variable Settings 3. Then type How to Use OpenBoot Diagnostics OBDiag2. Optional Select a diagnostic level What to DoThe OBDiag menu is displayed 4. At the ok prompt, type5. At the ok prompt, type The OBDiag Test menu is displayedBefore You Begin How to Set the Diagnostic Level for POST and OBDiag2. To set the diag-level variable, type the following What to DoAbout SunVTS Software SunVTS Quick Reference Card SunVTS User’s GuideSunVTS Test Reference Manual For More InformationBefore You Begin How to Check Whether SunVTS Software Is Installed1. Type the following What to Do3. Check whether SunVTS software is loaded on the server How to Use SunVTS Software2. Remotely log in to the server as superuser or root Before You Begin# cd /opt/SUNWvts/bin # ./sunvts -display localhostname0 4. To start the SunVTS software, typeResults About Sun Enterprise SyMON Software Front Panel LEDs About Troubleshooting Your SystemError Indications D key Keyboard LEDsStop Scroll LockThe following table provides error code definitions Power Supply LEDs The following table provides a description of each LEDInternal disk drive LEDs Error MessagesDisk LEDs Software Commands Solaris prtdiag Commandprtdiag output ok /usr/platform/sun4u/sbin/prtdiagOBP probe-scsi and probe-scsi-all Commands OBP show-devs CommandOBP printenv Command ok probe-scsi probe-scsi outputprobe-scsi-all output ok probe-scsiNetwork Communications Failure About Diagnosing Specific ProblemsSymptom Action4. Reboot the system to make the changes effective Solution3. Reboot the system to make the changes effective Determining the Device Name of the Ethernet Interface4. If the POST output contains an error message, then POST has failed Power-On Failure1. Run POST diagnostics Video Output Failure1. At the system ok prompt, type Disk or CD-ROM Drive FailureReplace the drive indicated by the failure message Symptom1. At the ok prompt, type SCSI Controller Failure2. If a disk doesn’t respond, replace the unresponsive drive 152 Sun Enterprise 220R Server Owner’s Guide October Power Supply FailureDIMM Failure Page 154 Sun Enterprise 220R Server Owner’s Guide October Connector Signal Descriptions Keyboard/Mouse Connector Signals Reference for the Keyboard/Mouse ConnectorKeyboard/Mouse Connector Diagram Serial Port Signals Reference for the Serial Port A and B ConnectorsSerial Port A and B Connector Diagram 158 Sun Enterprise 220R Server Owner’s Guide October Not connected TPE Connector Signals Reference for the Twisted-Pair Ethernet TPE ConnectorTPE Connector Diagram UltraSCSI Connector Signals Reference for the UltraSCSI ConnectorUltraSCSI Connector Diagram 162 Sun Enterprise 220R Server Owner’s Guide October Dat13 164 Sun Enterprise 220R Server Owner’s Guide October Reference for the Parallel Port Connector Parallel Port Connector Diagram166 Sun Enterprise 220R Server Owner’s Guide October Signal ground MII Connector Signals Reference for the Media Independent Interface MII ConnectorMII Connector Diagram 120 2140Txclk 170 Sun Enterprise 220R Server Owner’s Guide October 36GndGround 37GndGround 38GndGround 39GndGround 40PwrPowerSignal Name Description“System Specifications” on page System Specifications“Physical Specifications” on page “Electrical Specifications” on page A P P E N D I X BElectrical Specifications Reference for System SpecificationsPhysical Specifications Environmental Specifications The environmental requirements for the system are as follows174 Sun Enterprise 220R Server Owner’s Guide October Index Page Page diag-switch?, 121, 129 operating system software See also Ethernet ATMPage watch-net-all command