Replacing a Disk Drive | Sun Microsystems 220R manual

5. Replacing a Disk Drive 89
How to Avoid Electrostatic Discharge		90
How to Remove a Disk Drive	92
How to Install a Disk Drive	95
How to Initiate a Reconfiguration Boot		98

6. Using Storage Devices 101
How to Insert a Compact Disc Into the Drive		102
How to Eject a Compact Disc With Software Commands 104
How to Eject a Compact Disc Manually 106
How to Eject a Compact Disc in an Emergency 108
About the Tape Drive and Tape Cartridges		110
Handling and Storing Tape Cartridges		110
Thermal Conditioning 110
How to Insert a Tape Cartridge	111
How to Remove a Tape Cartridge 113
How to Control the Tape Drive	114
How to Clean the Tape Drive	115
How to Clean a Compact Disc	116

7. Diagnostics and Troubleshooting 117
About Diagnostic Tools 118
About Power-On Self-Test (POST) Diagnostics	120
How to Use POST Diagnostics 121
About OpenBoot Diagnostics (OBDiag) 126
OBDiag Menu 127
OBDiag Configuration Variable Settings	128
How to Use OpenBoot Diagnostics (OBDiag)	129

How to Set the Diagnostic Level for POST and OBDiag 131

xx Sun Enterprise 220R Server Owner’s Guide • October 1999

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Sun Microsystems 220R manual Replacing a Disk Drive, Using Storage Devices, Diagnostics and Troubleshooting

Contents

Sun Enterprise 220R Server Owner’s Guide Sun Microsystems, Inc Please Recycle DOC Class A Notice - Avis DOC, Classe A Regulatory Compliance StatementsFCC Class A Notice BSMI Class A Notice iv Sun Enterprise 220R Server Owner’s Guide October Safety Declaration of ConformitySupplementary Information USA-FCC Class A vi Sun Enterprise 220R Server Owner’s Guide October Safety Agency Compliance Statements Safety PrecautionsSymbols Placement of a Sun Product Power Cord Connection Lithium BatteryBattery Pack System Unit Cover Symbole Einhaltung sicherheitsbehördlicher VorschriftenCD-ROM Sicherheitsvorkehrungen Anschluß des Netzkabels LithiumbatterieBatterien Gehäuseabdeckung Symboles Conformité aux normes de sécuritéMesures de sécurité Modification du matériel Positionnement d’un produit Sun Conformité SELVConnexion du cordon d’alimentation Batterie au lithium Normativas de seguridad Bloc-batterieCouvercle Conformité aux certifications Laser Cumplimiento de la normativa SELV Modificaciones en el equipoUbicación de un producto Sun Conexión del cable de alimentación eléctrica GOST-R Certification Mark Nordic Lithium Battery Cautions Aviso de cumplimiento con requisitos de láserBatería de litio Paquete de pilas Sverige DanmarkSuomi xvi Sun Enterprise 220R Server Owner’s Guide October Contents Safety Agency Compliance Statements Preface2. System Setup Regulatory Compliance Statements Declaration of Conformity 3. Administration and Network Setup 4. Hardware Configuration Contents 6. Using Storage Devices 7. Diagnostics and Troubleshooting5. Replacing a Disk Drive xx Sun Enterprise 220R Server Owner’s Guide October A. Connector Signal Descriptions B. System Specifications Index xxii Sun Enterprise 220R Server Owner’s Guide October Preface How This Book Is Organized xxiv Sun Enterprise 220R Server Owner’s Guide October Solaris Handbook for Sun Peripherals Using UNIX CommandsTypographic and Command Entry Conventions Shell Prompts Related Documentation Accessing Sun Documentation Online Sun Welcomes Your Commentshttp//docs.sun.com docfeedback@sun.com xxviii Sun Enterprise 220R Server Owner’s Guide October System Overview About the Sun Enterprise 220R Server 2 Sun Enterprise 220R Server Owner’s Guide October Error-correcting code ECC on memory and all data paths Locating Front Panel Features KeyswitchCD-ROM or optional Tape drive page 6 Sun Enterprise 220R Server Owner’s Guide October Locating Back Panel Featuresscrew hole Locked position Standby position About the Status and Control PanelLED indicators Power button Power On/Off position Keyswitch Keyswitch Settings This green LED lights continuously when the system power is on System LED IndicatorsPower-on/ Activity General fault 10 Sun Enterprise 220R Server Owner’s Guide October System Setup About the Parts Shipped to You Using the Setup and Rackmounting GuideTools Required for Setup and Rackmounting What to Do How to Install the Sun Enterprise 220R ServerBefore You Begin 2. Install any optional drive shipped with your system 3. Install the system into the rack Note -Each outlet must connect the system to a 15A circuit for North America and Japan, and to a 10A circuit for Europe. See your local electrical codes 6. Set up a console for your server 7. Configure the network interface8. Turn on power to your server 9. Install and boot the operating system software 11. Load additional software from the server media kit About Server Rackmounting Holes 99, 100, or Holes 27, 28, or Holes 15, 16, or Holes 3, 4, or NinthThird First How to Remove the System From the Rack 2. Locate the flat spring catch shown in the following figure What Next 3. Prepare to remove the system5. Set the system on a workbench or other stable surface 7. Reattach, close, and lock the rack doors as appropriate How to Place the System Into the Rack 24 Sun Enterprise 220R Server Owner’s Guide October 1. Extend the cabinet’s anti-tip legs3. Lift the system 5. Insert the system glides into the inner slides of the rack glides 26 Sun Enterprise 220R Server Owner’s Guide October 10. Reattach, close, and lock the rack doors as appropriate About Communicating With the Server How to Attach an Alphanumeric ASCII Terminal 2. Connect the terminal’s power cable to an AC outlet 3. Set the terminal to receive How to Configure a Local Graphics Console 1. Install the graphics card into a vacant PCI slot 3. Connect the monitor’s power cord to an appropriate AC power outlet 32 Sun Enterprise 220R Server Owner’s Guide October 4. Connect the keyboard cable to the server’s keyboard/mouse port 2. Turn on power to the monitor or terminal How to Power On the System1. Turn on power to any peripherals and external storage devices Power-On/Off position Power button 3. Turn the front panel keyswitch to the Power-On/Off position4. Press the front panel Power button once 36 Sun Enterprise 220R Server Owner’s Guide October 5. Turn the keyswitch to the Locked positionLocked position How to Install the System Software Installing the Operating System From a Network Boot Server Solaris 2.6 Hardware 5/98 Installation RequirementInstalling the Operating System From CD-ROM Solaris 7 Software Installation How to Select the Boot Device 40 Sun Enterprise 220R Server Owner’s Guide October 2. To reboot the system from the new boot device, type 1. At the ok prompt, type 42 Sun Enterprise 220R Server Owner’s Guide October How to Power Off the System 1. Notify users that the system will be powered down3. Halt the operating system using the appropriate commands 2. Back up the system files and data, if necessary 44 Sun Enterprise 220R Server Owner’s Guide October Administration and Network Setup About Network Interface Options How to Configure the Standard Ethernet Interface 3. Resume the installation of the system1. Assign a host name to the machine 2. Determine the IP address for the interface 48 Sun Enterprise 220R Server Owner’s Guide October How to Add an Ethernet Interface 1. Assign a network host name to the interface 3. Boot the operating system and log on to the system as superuser 4. Create an appropriate /etc/hostname file for the new interfacezardoz # cat /etc/hostname.hme0 zardoz # cat /etc/hostname.hme1 zardoz # cat /etc/hosts 7. Reboot the system typezardoz # reboot -- -r How to Attach a Twisted-Pair Ethernet TPE Cable 1. Locate the RJ-45 connector for the appropriate Ethernet interface What Next How to Attach an MII Ethernet Transceiver 1. Locate the appropriate MII Ethernet connector 4. Lock the AUI connector 56 Sun Enterprise 220R Server Owner’s Guide October How to Boot the System Using the Standard Ethernet Interface At the ok prompt, type either of the two following commands ok boot net - install 58 Sun Enterprise 220R Server Owner’s Guide October How to Boot the System Using a PCI-Based Ethernet Interface pci@1f,4000/pci@5/SUNW,hme@0,1 2. Change the default net device. At the ok prompt, type 60 Sun Enterprise 220R Server Owner’s Guide October Hardware Configuration About Reliability, Availability, and Serviceability Features Error Correction and Parity Checking Status LEDs Hot-Pluggable Disk Drives Power Supply Redundancy Hot-Swappable Power SuppliesFour Levels of Diagnostics 64 Sun Enterprise 220R Server Owner’s Guide October At the application level, you have access to SunVTS diagnostics. Like OBDiag, SunVTS provides a comprehensive test of the system, including its external interfaces. SunVTS also allows you to run tests remotely over a network connection. You can only use SunVTS if the operating system is running. For more information about SunVTS, see “About SunVTS Software” on page 132, “How to Use SunVTS Software” on page 135, and “How to Check Whether SunVTS Software Is Installed” on page Configuration Rules About Memory About CPU Modules About Peripheral Component Interconnect PCI Buses Clock About Disk Array Configurations and Concepts Disk Concatenation Disk Mirroring RAID Disk Striping RAID Disk Striping With Parity RAIDHot Spares 72 Sun Enterprise 220R Server Owner’s Guide October Hot Plug For More Information About Internal Disk Drives Disk drive LEDsInternal disk bays devices/pci@1f,4000/scsi@3/sd@0,0 devices/pci@1f,4000/scsi@3/sd@1,0Disk Slot Number Logical Device Name About Power Supplies Page About the Standard Ethernet Port 78 Sun Enterprise 220R Server Owner’s Guide October About the Serial Ports About the Parallel Port 80 Sun Enterprise 220R Server Owner’s Guide October About the Main Logic Board Jumpers About Serial Port Jumpers 82 Sun Enterprise 220R Server Owner’s Guide October About Flash PROM Jumpers Bus Length About the External SCSI PortTarget Devices External SCSI Cabling and Termination Multi-initiator Support The following figures provide a summary of the cabling guidelines Chapter 4 Hardware Configuration 88 Sun Enterprise 220R Server Owner’s Guide October Replacing a Disk Drive How to Avoid Electrostatic Discharge 2. Use an antistatic mat or similar surface 3. Use an antistatic wrist strap 3. Unlock the front doors and swing them open How to Remove a Disk Drive1. Prepare the system for disk removal 6. Holding the disk drive by the handle, slide it out of the drive bay 8. Repeat the procedure for the other drive if necessary7. Place the disk drive on an antistatic mat 94 Sun Enterprise 220R Server Owner’s Guide October 4. Release the drive handle on the disk drive How to Install a Disk Drive1. Prepare the system to receive the new disk drive 5. Align the disk drive to its drive bay 10. Repeat the procedure for the other drive if necessary 11. Close and then lock the system front doors How to Initiate a Reconfiguration Boot 2. Turn on power to the monitor or terminal, and open your console 5. When the ok prompt is displayed, type the following command ok boot -r 100 Sun Enterprise 220R Server Owner’s Guide October Using Storage Devices 3. Gently push the tray back into the drive How to Insert a Compact Disc Into the Drive2. Place a CD into the drive tray, label side up Manually see “How to Eject a Compact Disc Manually” on page 2. From the console device, type How to Eject a Compact Disc With Software Commands1. Kill processes accessing the CD-ROM drive, if necessary You can also eject a compact disc by using one of these methods 106 Sun Enterprise 220R Server Owner’s Guide October How to Eject a Compact Disc Manually2. Press the Eject button on the front panel What Next 2. Unfold and straighten one end of a large wire paper clip How to Eject a Compact Disc in an Emergency1. Turn off the power to your system You can also eject a compact disc by using one of these methods Thermal Conditioning About the Tape Drive and Tape CartridgesHandling and Storing Tape Cartridges 3. Push gently on the cartridge until it is pulled into the drive How to Insert a Tape Cartridge2. Insert the cartridge into the drive, label side up 112 Sun Enterprise 220R Server Owner’s Guide October 2. Push the Eject button and remove the tape cartridge How to Remove a Tape Cartridge1. Check that there is no drive activity How to Control the Tape Drive 114 Sun Enterprise 220R Server Owner’s Guide October How to Clean the Tape Drive Insert a cleaning cartridge into the drive How to Clean a Compact Disc 1. Clean the disc with compressed air Diagnostics and Troubleshooting About Diagnostic Tools System yes boots ? yes Fault LED lit ? disk problemChapter 7 Diagnostics and Troubleshooting Run POST no POST failure ? About Power-On Self-Test POST Diagnostics How to Use POST Diagnostics Setting Up a tip Connection 3. To use serial port A a. Copy and paste the serial port B remote fileb. Modify the serial port B system remote file as follows 4. In a shell window on the Sun system, type 5. When POST is completed, disconnect the tip window as follows c. Type the following to kill the tip hardwire process3. Verify the following serial port default settings as follows Verifying the Baud Rate Observing POST in Progress 1. When the ok prompt is displayed, type the following commandResults If a Sun Type-5 keyboard is attached to the system, POST status and error indications are also displayed via the four LEDs on the keyboard. When POST starts, all four keyboard LEDs blink on and off simultaneously. After that, the Caps Lock LED blinks slowly to indicate POST is running. If an error is detected, the pattern of the lit LEDs provides an error indication. See “Error Indications” on page 138 for more information About OpenBoot Diagnostics OBDiag OBDiag Menu OBDiag Configuration Variable Settings 3. Then type How to Use OpenBoot Diagnostics OBDiag2. Optional Select a diagnostic level 4. At the ok prompt, type 5. At the ok prompt, typeThe OBDiag menu is displayed The OBDiag Test menu is displayed How to Set the Diagnostic Level for POST and OBDiag 2. To set the diag-level variable, type the following About SunVTS Software SunVTS Quick Reference Card SunVTS User’s GuideSunVTS Test Reference Manual How to Check Whether SunVTS Software Is Installed 1. Type the following 3. Check whether SunVTS software is loaded on the server How to Use SunVTS Software2. Remotely log in to the server as superuser or root 4. To start the SunVTS software, type # cd /opt/SUNWvts/bin # ./sunvts -display localhostname0 About Sun Enterprise SyMON Software Front Panel LEDs About Troubleshooting Your SystemError Indications Keyboard LEDs StopD key Scroll Lock The following table provides error code definitions Power Supply LEDs The following table provides a description of each LED Internal disk drive LEDs Error MessagesDisk LEDs Software Commands Solaris prtdiag Command prtdiag output ok /usr/platform/sun4u/sbin/prtdiag OBP probe-scsi and probe-scsi-all Commands OBP show-devs CommandOBP printenv Command probe-scsi output probe-scsi-all outputok probe-scsi ok probe-scsi About Diagnosing Specific Problems SymptomNetwork Communications Failure Action Solution 3. Reboot the system to make the changes effective4. Reboot the system to make the changes effective Determining the Device Name of the Ethernet Interface Power-On Failure 1. Run POST diagnostics4. If the POST output contains an error message, then POST has failed Video Output Failure 1. At the system ok prompt, type Disk or CD-ROM Drive FailureReplace the drive indicated by the failure message SCSI Controller Failure 2. If a disk doesn’t respond, replace the unresponsive drive 152 Sun Enterprise 220R Server Owner’s Guide October Power Supply FailureDIMM Failure Page 154 Sun Enterprise 220R Server Owner’s Guide October Connector Signal Descriptions Keyboard/Mouse Connector Signals Reference for the Keyboard/Mouse ConnectorKeyboard/Mouse Connector Diagram Serial Port Signals Reference for the Serial Port A and B ConnectorsSerial Port A and B Connector Diagram 158 Sun Enterprise 220R Server Owner’s Guide October Not connected TPE Connector Signals Reference for the Twisted-Pair Ethernet TPE ConnectorTPE Connector Diagram UltraSCSI Connector Signals Reference for the UltraSCSI ConnectorUltraSCSI Connector Diagram 162 Sun Enterprise 220R Server Owner’s Guide October Dat13 164 Sun Enterprise 220R Server Owner’s Guide October Reference for the Parallel Port Connector Parallel Port Connector Diagram 166 Sun Enterprise 220R Server Owner’s Guide October Signal ground Reference for the Media Independent Interface MII Connector MII Connector DiagramMII Connector Signals 120 2140 Txclk 36GndGround 37GndGround 38GndGround 39GndGround 40PwrPower 170 Sun Enterprise 220R Server Owner’s Guide October System Specifications “Physical Specifications” on page “Electrical Specifications” on page“System Specifications” on page A P P E N D I X B Electrical Specifications Reference for System SpecificationsPhysical Specifications Environmental Specifications The environmental requirements for the system are as follows 174 Sun Enterprise 220R Server Owner’s Guide October Index Page Page diag-switch?, 121, 129 operating system software See also Ethernet ATMPage watch-net-all command