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Sun Microsystems 220R manual Replacing a Disk Drive, Using Storage Devices

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5. Replacing a Disk Drive 89
How to Avoid Electrostatic Discharge		90
How to Remove a Disk Drive	92
How to Install a Disk Drive	95
How to Initiate a Reconfiguration Boot		98

6. Using Storage Devices 101
How to Insert a Compact Disc Into the Drive		102
How to Eject a Compact Disc With Software Commands 104
How to Eject a Compact Disc Manually 106
How to Eject a Compact Disc in an Emergency 108
About the Tape Drive and Tape Cartridges		110
Handling and Storing Tape Cartridges		110
Thermal Conditioning 110
How to Insert a Tape Cartridge	111
How to Remove a Tape Cartridge 113
How to Control the Tape Drive	114
How to Clean the Tape Drive	115
How to Clean a Compact Disc	116

7. Diagnostics and Troubleshooting 117
About Diagnostic Tools 118
About Power-On Self-Test (POST) Diagnostics	120
How to Use POST Diagnostics 121
About OpenBoot Diagnostics (OBDiag) 126
OBDiag Menu 127
OBDiag Configuration Variable Settings	128
How to Use OpenBoot Diagnostics (OBDiag)	129

How to Set the Diagnostic Level for POST and OBDiag 131

xx Sun Enterprise 220R Server Owner’s Guide • October 1999

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Sun Microsystems 220R manual Replacing a Disk Drive, Using Storage Devices, Diagnostics and Troubleshooting

Contents

Sun Enterprise 220R Server Owner’s Guide Sun Microsystems, IncPlease Recycle DOC Class A Notice - Avis DOC, Classe A Regulatory Compliance StatementsFCC Class A Notice BSMI Class A Notice iv Sun Enterprise 220R Server Owner’s Guide OctoberSafety Declaration of ConformitySupplementary Information USA-FCC Class Avi Sun Enterprise 220R Server Owner’s Guide October Safety Agency Compliance Statements Safety PrecautionsSymbols Placement of a Sun ProductPower Cord Connection Lithium BatteryBattery Pack System Unit CoverSymbole Einhaltung sicherheitsbehördlicher VorschriftenCD-ROM SicherheitsvorkehrungenAnschluß des Netzkabels LithiumbatterieBatterien GehäuseabdeckungSymboles Conformité aux normes de sécuritéMesures de sécurité Modification du matérielPositionnement d’un produit Sun Conformité SELVConnexion du cordon d’alimentation Batterie au lithiumNormativas de seguridad Bloc-batterieCouvercle Conformité aux certifications LaserCumplimiento de la normativa SELV Modificaciones en el equipoUbicación de un producto Sun Conexión del cable de alimentación eléctricaGOST-R Certification Mark Nordic Lithium Battery Cautions Aviso de cumplimiento con requisitos de láserBatería de litio Paquete de pilasSverige DanmarkSuomi xvi Sun Enterprise 220R Server Owner’s Guide OctoberContents Safety Agency Compliance Statements Preface2. System Setup Regulatory Compliance Statements Declaration of Conformity3. Administration and Network Setup 4. Hardware ConfigurationContents 6. Using Storage Devices 7. Diagnostics and Troubleshooting5. Replacing a Disk Drive xx Sun Enterprise 220R Server Owner’s Guide OctoberA. Connector Signal Descriptions B. System Specifications Indexxxii Sun Enterprise 220R Server Owner’s Guide October Preface How This Book Is Organized xxiv Sun Enterprise 220R Server Owner’s Guide OctoberSolaris Handbook for Sun Peripherals Using UNIX CommandsTypographic and Command Entry Conventions Shell Prompts Related DocumentationAccessing Sun Documentation Online Sun Welcomes Your Commentshttp//docs.sun.com docfeedback@sun.comxxviii Sun Enterprise 220R Server Owner’s Guide October System Overview About the Sun Enterprise 220R Server2 Sun Enterprise 220R Server Owner’s Guide October Error-correcting code ECC on memory and all data paths Locating Front Panel Features KeyswitchCD-ROM or optional Tape drivepage 6 Sun Enterprise 220R Server Owner’s Guide October Locating Back Panel Featuresscrew hole About the Status and Control Panel LED indicators Power button Power On/Off position KeyswitchLocked position Standby position Chapter 1 System OverviewKeyswitch Settings This green LED lights continuously when the system power is on System LED IndicatorsPower-on/ Activity General fault 10 Sun Enterprise 220R Server Owner’s Guide October System Setup About the Parts Shipped to You Using the Setup and Rackmounting GuideTools Required for Setup and Rackmounting What to Do How to Install the Sun Enterprise 220R ServerBefore You Begin 2. Install any optional drive shipped with your system 3. Install the system into the rackNote -Each outlet must connect the system to a 15A circuit for North America and Japan, and to a 10A circuit for Europe. See your local electrical codes 6. Set up a console for your server 7. Configure the network interface8. Turn on power to your server 9. Install and boot the operating system software11. Load additional software from the server media kit About Server Rackmounting Chapter 2 System Setup Holes 99, 100, or Holes 27, 28, or Holes 15, 16, or Holes 3, 4, orNinth ThirdHow to Remove the System From the Rack Before You Begin2. Locate the flat spring catch shown in the following figure What to DoWhat Next 3. Prepare to remove the system5. Set the system on a workbench or other stable surface 7. Reattach, close, and lock the rack doors as appropriateHow to Place the System Into the Rack Before You Begin1. Extend the cabinet’s anti-tip legs 3. Lift the systemWhat to Do 24 Sun Enterprise 220R Server Owner’s Guide October5. Insert the system glides into the inner slides of the rack glides 26 Sun Enterprise 220R Server Owner’s Guide October 10. Reattach, close, and lock the rack doors as appropriate What NextAbout Communicating With the Server How to Attach an Alphanumeric ASCII Terminal Before You Begin2. Connect the terminal’s power cable to an AC outlet 3. Set the terminal to receiveWhat to Do What NextHow to Configure a Local Graphics Console 1. Install the graphics card into a vacant PCI slotBefore You Begin What to Do3. Connect the monitor’s power cord to an appropriate AC power outlet 32 Sun Enterprise 220R Server Owner’s Guide OctoberWhat Next 4. Connect the keyboard cable to the server’s keyboard/mouse portChapter 2 System Setup How to Power On the System 1. Turn on power to any peripherals and external storage devices2. Turn on power to the monitor or terminal Before You BeginPower-On/Off position Power button 3. Turn the front panel keyswitch to the Power-On/Off position4. Press the front panel Power button once 36 Sun Enterprise 220R Server Owner’s Guide October 5. Turn the keyswitch to the Locked positionLocked position What to Do How to Install the System SoftwareBefore You Begin Installing the Operating System From a Network Boot Server Solaris 2.6 Hardware 5/98 Installation RequirementInstalling the Operating System From CD-ROM Installing the Operating System From a Network Boot Server Solaris 7 Software InstallationInstalling the Operating System From CD-ROM 40 Sun Enterprise 220R Server Owner’s Guide October How to Select the Boot DeviceBefore You Begin What to Do 2. To reboot the system from the new boot device, type1. At the ok prompt, type What Next 42 Sun Enterprise 220R Server Owner’s Guide OctoberHow to Power Off the System 1. Notify users that the system will be powered down3. Halt the operating system using the appropriate commands 2. Back up the system files and data, if necessary44 Sun Enterprise 220R Server Owner’s Guide October Administration and Network Setup About Network Interface Options How to Configure the Standard Ethernet Interface 3. Resume the installation of the system1. Assign a host name to the machine 2. Determine the IP address for the interfaceWhat Next 48 Sun Enterprise 220R Server Owner’s Guide OctoberHow to Add an Ethernet Interface 1. Assign a network host name to the interfaceBefore You Begin What to Do3. Boot the operating system and log on to the system as superuser 4. Create an appropriate /etc/hostname file for the new interfacezardoz # cat /etc/hostname.hme0 zardoz # cat /etc/hostname.hme17. Reboot the system type zardoz # reboot -- -rWhat Next zardoz # cat /etc/hostsHow to Attach a Twisted-Pair Ethernet TPE Cable 1. Locate the RJ-45 connector for the appropriate Ethernet interfaceBefore You Begin What to DoWhat Next How to Attach an MII Ethernet Transceiver 1. Locate the appropriate MII Ethernet connectorBefore You Begin What to Do4. Lock the AUI connector Chapter 3 Administration and Network SetupWhat Next 56 Sun Enterprise 220R Server Owner’s Guide OctoberHow to Boot the System Using the Standard Ethernet Interface At the ok prompt, type either of the two following commandsBefore You Begin What to Do58 Sun Enterprise 220R Server Owner’s Guide October ok boot net - installWhat Next How to Boot the System Using a PCI-Based Ethernet Interface Before You BeginWhat to Do 1. At the ok prompt, type60 Sun Enterprise 220R Server Owner’s Guide October 2. Change the default net device. At the ok prompt, typeWhat Next Hardware Configuration About Reliability, Availability, and Serviceability Features Error Correction and Parity CheckingStatus LEDs Hot-Pluggable Disk DrivesPower Supply Redundancy Hot-Swappable Power SuppliesFour Levels of Diagnostics 64 Sun Enterprise 220R Server Owner’s Guide OctoberAt the application level, you have access to SunVTS diagnostics. Like OBDiag, SunVTS provides a comprehensive test of the system, including its external interfaces. SunVTS also allows you to run tests remotely over a network connection. You can only use SunVTS if the operating system is running. For more information about SunVTS, see “About SunVTS Software” on page 132, “How to Use SunVTS Software” on page 135, and “How to Check Whether SunVTS Software Is Installed” on page Configuration Rules About MemoryAbout CPU Modules Configuration RulesAbout Peripheral Component Interconnect PCI Buses Configuration Rules ClockAbout Disk Array Configurations and Concepts Disk Concatenation Disk Mirroring RAIDDisk Striping RAID Disk Striping With Parity RAIDHot Spares 72 Sun Enterprise 220R Server Owner’s Guide OctoberHot Plug For More InformationAbout Internal Disk Drives Disk drive LEDsInternal disk baysConfiguration Rules devices/pci@1f,4000/scsi@3/sd@0,0devices/pci@1f,4000/scsi@3/sd@1,0 Disk Slot NumberAbout Power Supplies Page About the Standard Ethernet Port 78 Sun Enterprise 220R Server Owner’s Guide OctoberAbout the Serial Ports About the Parallel Port 80 Sun Enterprise 220R Server Owner’s Guide OctoberAbout the Main Logic Board Jumpers About Serial Port Jumpers 82 Sun Enterprise 220R Server Owner’s Guide OctoberAbout Flash PROM Jumpers Bus Length About the External SCSI PortTarget Devices External SCSI Cabling and Termination The following figures provide a summary of the cabling guidelines Multi-initiator SupportConfiguration Rules Chapter 4 Hardware Configuration 88 Sun Enterprise 220R Server Owner’s Guide October Replacing a Disk Drive What to Do How to Avoid Electrostatic DischargeBefore You Begin 2. Use an antistatic mat or similar surface 3. Use an antistatic wrist strapHow to Remove a Disk Drive 1. Prepare the system for disk removal3. Unlock the front doors and swing them open Before You Begin6. Holding the disk drive by the handle, slide it out of the drive bay 8. Repeat the procedure for the other drive if necessary7. Place the disk drive on an antistatic mat What Next 94 Sun Enterprise 220R Server Owner’s Guide OctoberHow to Install a Disk Drive 1. Prepare the system to receive the new disk drive4. Release the drive handle on the disk drive Before You Begin5. Align the disk drive to its drive bay What Next 10. Repeat the procedure for the other drive if necessary11. Close and then lock the system front doors How to Initiate a Reconfiguration Boot 2. Turn on power to the monitor or terminal, and open your console1. Turn on power to any peripherals and external storage devices Before You BeginWhat Next 5. When the ok prompt is displayed, type the following commandok boot -r 100 Sun Enterprise 220R Server Owner’s Guide October Using Storage Devices How to Insert a Compact Disc Into the Drive 2. Place a CD into the drive tray, label side up3. Gently push the tray back into the drive What to DoManually see “How to Eject a Compact Disc Manually” on page What NextHow to Eject a Compact Disc With Software Commands 1. Kill processes accessing the CD-ROM drive, if necessary2. From the console device, type Before You BeginYou can also eject a compact disc by using one of these methods Manually see “How to Eject a Compact Disc Manually” on pageChapter 6 Using Storage Devices What NextHow to Eject a Compact Disc Manually 2. Press the Eject button on the front panel1. Kill processes accessing the CD-ROM drive, if necessary What to DoWhat Next How to Eject a Compact Disc in an Emergency 1. Turn off the power to your system2. Unfold and straighten one end of a large wire paper clip Before You BeginYou can also eject a compact disc by using one of these methods Manually see “How to Eject a Compact Disc Manually” on pageChapter 6 Using Storage Devices What NextThermal Conditioning About the Tape Drive and Tape CartridgesHandling and Storing Tape Cartridges How to Insert a Tape Cartridge 2. Insert the cartridge into the drive, label side up3. Push gently on the cartridge until it is pulled into the drive Chapter 6 Using Storage DevicesWhat Next 112 Sun Enterprise 220R Server Owner’s Guide OctoberHow to Remove a Tape Cartridge 1. Check that there is no drive activity2. Push the Eject button and remove the tape cartridge Before You Begin114 Sun Enterprise 220R Server Owner’s Guide October How to Control the Tape DriveWhat to Do How to Clean the Tape Drive Insert a cleaning cartridge into the driveBefore You Begin What to DoHow to Clean a Compact Disc 1. Clean the disc with compressed airBefore You Begin What to DoDiagnostics and Troubleshooting About Diagnostic Tools System yes boots ? yes Fault LED lit ? disk problemChapter 7 Diagnostics and Troubleshooting Run POST no POST failure ?About Power-On Self-Test POST Diagnostics Before You Begin How to Use POST DiagnosticsSetting Up a tip Connection 3. To use serial port A a. Copy and paste the serial port B remote fileb. Modify the serial port B system remote file as follows 4. In a shell window on the Sun system, type5. When POST is completed, disconnect the tip window as follows c. Type the following to kill the tip hardwire process3. Verify the following serial port default settings as follows Verifying the Baud RateObserving POST in Progress 1. When the ok prompt is displayed, type the following commandResults If a Sun Type-5 keyboard is attached to the system, POST status and error indications are also displayed via the four LEDs on the keyboard. When POST starts, all four keyboard LEDs blink on and off simultaneously. After that, the Caps Lock LED blinks slowly to indicate POST is running. If an error is detected, the pattern of the lit LEDs provides an error indication. See “Error Indications” on page 138 for more information About OpenBoot Diagnostics OBDiag OBDiag Menu OBDiag Configuration Variable Settings How to Use OpenBoot Diagnostics OBDiag 2. Optional Select a diagnostic level3. Then type What to Do4. At the ok prompt, type 5. At the ok prompt, typeThe OBDiag menu is displayed The OBDiag Test menu is displayedHow to Set the Diagnostic Level for POST and OBDiag 2. To set the diag-level variable, type the followingBefore You Begin What to DoAbout SunVTS Software SunVTS User’s Guide SunVTS Test Reference ManualSunVTS Quick Reference Card For More InformationHow to Check Whether SunVTS Software Is Installed 1. Type the followingBefore You Begin What to DoHow to Use SunVTS Software 2. Remotely log in to the server as superuser or root3. Check whether SunVTS software is loaded on the server Before You Begin# cd /opt/SUNWvts/bin # ./sunvts -display localhostname0 4. To start the SunVTS software, typeResults About Sun Enterprise SyMON Software Front Panel LEDs About Troubleshooting Your SystemError Indications Keyboard LEDs StopD key Scroll LockThe following table provides error code definitions Power Supply LEDs The following table provides a description of each LEDInternal disk drive LEDs Error MessagesDisk LEDs Software Commands Solaris prtdiag Commandprtdiag output ok /usr/platform/sun4u/sbin/prtdiagOBP probe-scsi and probe-scsi-all Commands OBP show-devs CommandOBP printenv Command probe-scsi output probe-scsi-all outputok probe-scsi ok probe-scsiAbout Diagnosing Specific Problems SymptomNetwork Communications Failure ActionSolution 3. Reboot the system to make the changes effective4. Reboot the system to make the changes effective Determining the Device Name of the Ethernet InterfacePower-On Failure 1. Run POST diagnostics4. If the POST output contains an error message, then POST has failed Video Output FailureDisk or CD-ROM Drive Failure Replace the drive indicated by the failure message1. At the system ok prompt, type Symptom1. At the ok prompt, type SCSI Controller Failure2. If a disk doesn’t respond, replace the unresponsive drive 152 Sun Enterprise 220R Server Owner’s Guide October Power Supply FailureDIMM Failure Page 154 Sun Enterprise 220R Server Owner’s Guide October Connector Signal Descriptions Keyboard/Mouse Connector Signals Reference for the Keyboard/Mouse ConnectorKeyboard/Mouse Connector Diagram Serial Port Signals Reference for the Serial Port A and B ConnectorsSerial Port A and B Connector Diagram 158 Sun Enterprise 220R Server Owner’s Guide October Not connected TPE Connector Signals Reference for the Twisted-Pair Ethernet TPE ConnectorTPE Connector Diagram UltraSCSI Connector Signals Reference for the UltraSCSI ConnectorUltraSCSI Connector Diagram 162 Sun Enterprise 220R Server Owner’s Guide October Dat13 164 Sun Enterprise 220R Server Owner’s Guide October Reference for the Parallel Port Connector Parallel Port Connector Diagram166 Sun Enterprise 220R Server Owner’s Guide October Signal ground Reference for the Media Independent Interface MII Connector MII Connector DiagramMII Connector Signals 120 2140Txclk 36GndGround 37GndGround 38GndGround 39GndGround 40PwrPower Signal Name170 Sun Enterprise 220R Server Owner’s Guide October DescriptionSystem Specifications “Physical Specifications” on page “Electrical Specifications” on page“System Specifications” on page A P P E N D I X BElectrical Specifications Reference for System SpecificationsPhysical Specifications Environmental Specifications The environmental requirements for the system are as follows174 Sun Enterprise 220R Server Owner’s Guide October Index Page Page diag-switch?, 121, 129 operating system software See also Ethernet ATMPage watch-net-all command