Power Supply Failure, DIMM Failure | Sun Microsystems 220R manual

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Sun Microsystems manual Power Supply Failure, DIMM Failure, Sun Enterprise 220R Server Owner’s Guide October

Contents

Sun Enterprise 220R Server Owner’s Guide Sun Microsystems, Inc Please Recycle Regulatory Compliance Statements FCC Class A NoticeDOC Class A Notice - Avis DOC, Classe A BSMI Class A Notice iv Sun Enterprise 220R Server Owner’s Guide October Safety Declaration of ConformitySupplementary Information USA-FCC Class A vi Sun Enterprise 220R Server Owner’s Guide October Safety Agency Compliance Statements Safety PrecautionsSymbols Placement of a Sun Product Power Cord Connection Lithium BatteryBattery Pack System Unit Cover Symbole Einhaltung sicherheitsbehördlicher VorschriftenCD-ROM Sicherheitsvorkehrungen Anschluß des Netzkabels LithiumbatterieBatterien Gehäuseabdeckung Symboles Conformité aux normes de sécuritéMesures de sécurité Modification du matériel Positionnement d’un produit Sun Conformité SELVConnexion du cordon d’alimentation Batterie au lithium Normativas de seguridad Bloc-batterieCouvercle Conformité aux certifications Laser Cumplimiento de la normativa SELV Modificaciones en el equipoUbicación de un producto Sun Conexión del cable de alimentación eléctrica GOST-R Certification Mark Nordic Lithium Battery Cautions Aviso de cumplimiento con requisitos de láserBatería de litio Paquete de pilas Sverige DanmarkSuomi xvi Sun Enterprise 220R Server Owner’s Guide October Contents Safety Agency Compliance Statements Preface2. System Setup Regulatory Compliance Statements Declaration of Conformity 3. Administration and Network Setup 4. Hardware Configuration Contents 6. Using Storage Devices 7. Diagnostics and Troubleshooting5. Replacing a Disk Drive xx Sun Enterprise 220R Server Owner’s Guide October A. Connector Signal Descriptions B. System Specifications Index xxii Sun Enterprise 220R Server Owner’s Guide October Preface How This Book Is Organized xxiv Sun Enterprise 220R Server Owner’s Guide October Using UNIX Commands Typographic and Command Entry ConventionsSolaris Handbook for Sun Peripherals Shell Prompts Related Documentation Accessing Sun Documentation Online Sun Welcomes Your Commentshttp//docs.sun.com docfeedback@sun.com xxviii Sun Enterprise 220R Server Owner’s Guide October System Overview About the Sun Enterprise 220R Server 2 Sun Enterprise 220R Server Owner’s Guide October Error-correcting code ECC on memory and all data paths Locating Front Panel Features KeyswitchCD-ROM or optional Tape drive page Locating Back Panel Features screw hole6 Sun Enterprise 220R Server Owner’s Guide October About the Status and Control Panel LED indicators Power button Power On/Off position KeyswitchLocked position Standby position Keyswitch Settings System LED Indicators Power-on/ Activity General faultThis green LED lights continuously when the system power is on 10 Sun Enterprise 220R Server Owner’s Guide October System Setup Using the Setup and Rackmounting Guide Tools Required for Setup and RackmountingAbout the Parts Shipped to You How to Install the Sun Enterprise 220R Server Before You BeginWhat to Do 2. Install any optional drive shipped with your system 3. Install the system into the rack Note -Each outlet must connect the system to a 15A circuit for North America and Japan, and to a 10A circuit for Europe. See your local electrical codes 6. Set up a console for your server 7. Configure the network interface8. Turn on power to your server 9. Install and boot the operating system software 11. Load additional software from the server media kit About Server Rackmounting Holes 99, 100, or Holes 27, 28, or Holes 15, 16, or Holes 3, 4, or NinthThird First How to Remove the System From the Rack 2. Locate the flat spring catch shown in the following figure What Next 3. Prepare to remove the system5. Set the system on a workbench or other stable surface 7. Reattach, close, and lock the rack doors as appropriate How to Place the System Into the Rack 1. Extend the cabinet’s anti-tip legs 3. Lift the system24 Sun Enterprise 220R Server Owner’s Guide October 5. Insert the system glides into the inner slides of the rack glides 26 Sun Enterprise 220R Server Owner’s Guide October 10. Reattach, close, and lock the rack doors as appropriate About Communicating With the Server How to Attach an Alphanumeric ASCII Terminal 2. Connect the terminal’s power cable to an AC outlet 3. Set the terminal to receive How to Configure a Local Graphics Console 1. Install the graphics card into a vacant PCI slot 3. Connect the monitor’s power cord to an appropriate AC power outlet 32 Sun Enterprise 220R Server Owner’s Guide October 4. Connect the keyboard cable to the server’s keyboard/mouse port How to Power On the System 1. Turn on power to any peripherals and external storage devices2. Turn on power to the monitor or terminal 3. Turn the front panel keyswitch to the Power-On/Off position 4. Press the front panel Power button oncePower-On/Off position Power button 5. Turn the keyswitch to the Locked position Locked position36 Sun Enterprise 220R Server Owner’s Guide October How to Install the System Software Solaris 2.6 Hardware 5/98 Installation Requirement Installing the Operating System From CD-ROMInstalling the Operating System From a Network Boot Server Solaris 7 Software Installation How to Select the Boot Device 40 Sun Enterprise 220R Server Owner’s Guide October 2. To reboot the system from the new boot device, type 1. At the ok prompt, type 42 Sun Enterprise 220R Server Owner’s Guide October How to Power Off the System 1. Notify users that the system will be powered down3. Halt the operating system using the appropriate commands 2. Back up the system files and data, if necessary 44 Sun Enterprise 220R Server Owner’s Guide October Administration and Network Setup About Network Interface Options How to Configure the Standard Ethernet Interface 3. Resume the installation of the system1. Assign a host name to the machine 2. Determine the IP address for the interface 48 Sun Enterprise 220R Server Owner’s Guide October How to Add an Ethernet Interface 1. Assign a network host name to the interface 3. Boot the operating system and log on to the system as superuser 4. Create an appropriate /etc/hostname file for the new interfacezardoz # cat /etc/hostname.hme0 zardoz # cat /etc/hostname.hme1 7. Reboot the system type zardoz # reboot -- -rzardoz # cat /etc/hosts How to Attach a Twisted-Pair Ethernet TPE Cable 1. Locate the RJ-45 connector for the appropriate Ethernet interface What Next How to Attach an MII Ethernet Transceiver 1. Locate the appropriate MII Ethernet connector 4. Lock the AUI connector 56 Sun Enterprise 220R Server Owner’s Guide October How to Boot the System Using the Standard Ethernet Interface At the ok prompt, type either of the two following commands ok boot net - install 58 Sun Enterprise 220R Server Owner’s Guide October How to Boot the System Using a PCI-Based Ethernet Interface pci@1f,4000/pci@5/SUNW,hme@0,1 2. Change the default net device. At the ok prompt, type 60 Sun Enterprise 220R Server Owner’s Guide October Hardware Configuration About Reliability, Availability, and Serviceability Features Error Correction and Parity Checking Status LEDs Hot-Pluggable Disk Drives Power Supply Redundancy Hot-Swappable Power SuppliesFour Levels of Diagnostics 64 Sun Enterprise 220R Server Owner’s Guide October At the application level, you have access to SunVTS diagnostics. Like OBDiag, SunVTS provides a comprehensive test of the system, including its external interfaces. SunVTS also allows you to run tests remotely over a network connection. You can only use SunVTS if the operating system is running. For more information about SunVTS, see “About SunVTS Software” on page 132, “How to Use SunVTS Software” on page 135, and “How to Check Whether SunVTS Software Is Installed” on page Configuration Rules About Memory About CPU Modules About Peripheral Component Interconnect PCI Buses Clock About Disk Array Configurations and Concepts Disk Concatenation Disk Mirroring RAID Disk Striping RAID Disk Striping With Parity RAIDHot Spares 72 Sun Enterprise 220R Server Owner’s Guide October Hot Plug For More Information About Internal Disk Drives Disk drive LEDsInternal disk bays devices/pci@1f,4000/scsi@3/sd@0,0 devices/pci@1f,4000/scsi@3/sd@1,0Disk Slot Number Logical Device Name About Power Supplies Page About the Standard Ethernet Port 78 Sun Enterprise 220R Server Owner’s Guide October About the Serial Ports About the Parallel Port 80 Sun Enterprise 220R Server Owner’s Guide October About the Main Logic Board Jumpers About Serial Port Jumpers 82 Sun Enterprise 220R Server Owner’s Guide October About Flash PROM Jumpers About the External SCSI Port Target DevicesBus Length External SCSI Cabling and Termination Multi-initiator Support The following figures provide a summary of the cabling guidelines Chapter 4 Hardware Configuration 88 Sun Enterprise 220R Server Owner’s Guide October Replacing a Disk Drive How to Avoid Electrostatic Discharge 2. Use an antistatic mat or similar surface 3. Use an antistatic wrist strap How to Remove a Disk Drive 1. Prepare the system for disk removal3. Unlock the front doors and swing them open 8. Repeat the procedure for the other drive if necessary 7. Place the disk drive on an antistatic mat6. Holding the disk drive by the handle, slide it out of the drive bay 94 Sun Enterprise 220R Server Owner’s Guide October How to Install a Disk Drive 1. Prepare the system to receive the new disk drive4. Release the drive handle on the disk drive 5. Align the disk drive to its drive bay 10. Repeat the procedure for the other drive if necessary 11. Close and then lock the system front doors How to Initiate a Reconfiguration Boot 2. Turn on power to the monitor or terminal, and open your console 5. When the ok prompt is displayed, type the following command ok boot -r 100 Sun Enterprise 220R Server Owner’s Guide October Using Storage Devices How to Insert a Compact Disc Into the Drive 2. Place a CD into the drive tray, label side up3. Gently push the tray back into the drive Manually see “How to Eject a Compact Disc Manually” on page How to Eject a Compact Disc With Software Commands 1. Kill processes accessing the CD-ROM drive, if necessary2. From the console device, type You can also eject a compact disc by using one of these methods How to Eject a Compact Disc Manually 2. Press the Eject button on the front panel106 Sun Enterprise 220R Server Owner’s Guide October What Next How to Eject a Compact Disc in an Emergency 1. Turn off the power to your system2. Unfold and straighten one end of a large wire paper clip You can also eject a compact disc by using one of these methods About the Tape Drive and Tape Cartridges Handling and Storing Tape CartridgesThermal Conditioning How to Insert a Tape Cartridge 2. Insert the cartridge into the drive, label side up3. Push gently on the cartridge until it is pulled into the drive 112 Sun Enterprise 220R Server Owner’s Guide October How to Remove a Tape Cartridge 1. Check that there is no drive activity2. Push the Eject button and remove the tape cartridge How to Control the Tape Drive 114 Sun Enterprise 220R Server Owner’s Guide October How to Clean the Tape Drive Insert a cleaning cartridge into the drive How to Clean a Compact Disc 1. Clean the disc with compressed air Diagnostics and Troubleshooting About Diagnostic Tools System yes boots ? yes Fault LED lit ? disk problemChapter 7 Diagnostics and Troubleshooting Run POST no POST failure ? About Power-On Self-Test POST Diagnostics How to Use POST Diagnostics Setting Up a tip Connection 3. To use serial port A a. Copy and paste the serial port B remote fileb. Modify the serial port B system remote file as follows 4. In a shell window on the Sun system, type 5. When POST is completed, disconnect the tip window as follows c. Type the following to kill the tip hardwire process3. Verify the following serial port default settings as follows Verifying the Baud Rate 1. When the ok prompt is displayed, type the following command ResultsObserving POST in Progress If a Sun Type-5 keyboard is attached to the system, POST status and error indications are also displayed via the four LEDs on the keyboard. When POST starts, all four keyboard LEDs blink on and off simultaneously. After that, the Caps Lock LED blinks slowly to indicate POST is running. If an error is detected, the pattern of the lit LEDs provides an error indication. See “Error Indications” on page 138 for more information About OpenBoot Diagnostics OBDiag OBDiag Menu OBDiag Configuration Variable Settings How to Use OpenBoot Diagnostics OBDiag 2. Optional Select a diagnostic level3. Then type 4. At the ok prompt, type 5. At the ok prompt, typeThe OBDiag menu is displayed The OBDiag Test menu is displayed How to Set the Diagnostic Level for POST and OBDiag 2. To set the diag-level variable, type the following About SunVTS Software SunVTS User’s Guide SunVTS Test Reference ManualSunVTS Quick Reference Card How to Check Whether SunVTS Software Is Installed 1. Type the following How to Use SunVTS Software 2. Remotely log in to the server as superuser or root3. Check whether SunVTS software is loaded on the server 4. To start the SunVTS software, type # cd /opt/SUNWvts/bin # ./sunvts -display localhostname0 About Sun Enterprise SyMON Software About Troubleshooting Your System Error IndicationsFront Panel LEDs Keyboard LEDs StopD key Scroll Lock The following table provides error code definitions Power Supply LEDs The following table provides a description of each LED Error Messages Disk LEDsInternal disk drive LEDs Software Commands Solaris prtdiag Command prtdiag output ok /usr/platform/sun4u/sbin/prtdiag OBP show-devs Command OBP printenv CommandOBP probe-scsi and probe-scsi-all Commands probe-scsi output probe-scsi-all outputok probe-scsi ok probe-scsi About Diagnosing Specific Problems SymptomNetwork Communications Failure Action Solution 3. Reboot the system to make the changes effective4. Reboot the system to make the changes effective Determining the Device Name of the Ethernet Interface Power-On Failure 1. Run POST diagnostics4. If the POST output contains an error message, then POST has failed Video Output Failure Disk or CD-ROM Drive Failure Replace the drive indicated by the failure message1. At the system ok prompt, type SCSI Controller Failure 2. If a disk doesn’t respond, replace the unresponsive drive Power Supply Failure DIMM Failure152 Sun Enterprise 220R Server Owner’s Guide October Page 154 Sun Enterprise 220R Server Owner’s Guide October Connector Signal Descriptions Reference for the Keyboard/Mouse Connector Keyboard/Mouse Connector DiagramKeyboard/Mouse Connector Signals Reference for the Serial Port A and B Connectors Serial Port A and B Connector DiagramSerial Port Signals 158 Sun Enterprise 220R Server Owner’s Guide October Not connected Reference for the Twisted-Pair Ethernet TPE Connector TPE Connector DiagramTPE Connector Signals Reference for the UltraSCSI Connector UltraSCSI Connector DiagramUltraSCSI Connector Signals 162 Sun Enterprise 220R Server Owner’s Guide October Dat13 164 Sun Enterprise 220R Server Owner’s Guide October Reference for the Parallel Port Connector Parallel Port Connector Diagram 166 Sun Enterprise 220R Server Owner’s Guide October Signal ground Reference for the Media Independent Interface MII Connector MII Connector DiagramMII Connector Signals 120 2140 Txclk 36GndGround 37GndGround 38GndGround 39GndGround 40PwrPower 170 Sun Enterprise 220R Server Owner’s Guide October System Specifications “Physical Specifications” on page “Electrical Specifications” on page“System Specifications” on page A P P E N D I X B Reference for System Specifications Physical SpecificationsElectrical Specifications Environmental Specifications The environmental requirements for the system are as follows 174 Sun Enterprise 220R Server Owner’s Guide October Index Page Page diag-switch?, 121, 129 operating system software See also Ethernet ATMPage watch-net-all command