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Sun Microsystems
220R service manual
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302 pages, 1.49 Mb
Sun Enterprise 220R Server
Service Manual
901 San Antonio Road
PaloAlto, ,
CA
94303-4900
USA
650 960-1300 Fax 650 969-9131
PartNumber
806-1081-11
January 2000, RevisionA
Contents
Main
Please Recycle
Contents
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Declaration of Conformity
EMC
USAFCC Class A
European UnionEC
Safety
Supplementary Information
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Regulatory Compliance Statements
FCC Class A Notice
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Safety Agency Compliance Statements
Safety Precautions
Symbols
Modications to Equipment
Placement of a Sun Product
SELV Compliance
Safety status of I/O connections comply to SELVrequirements.
Power Cord Connection
The following caution applies only to devices with a Standby power switch:
Lithium Battery
Battery Pack
System Unit Cover
Laser Compliance Notice
Einhaltung sicherheitsbehrdlicher Vorschriften
Sicherheitsvorkehrungen
Symbole
Aufstellung von Sun-Gerten
Einhaltung der SELV-Richtlinien
Die Sicherung der I/O-Verbindungenentspricht den Anforderungen der SELV-Spezikation.
Anschlu des Netzkabels
Die folgende Warnunggilt nur fr Gerte mit Wartezustand-Netzschalter:
Lithiumbatterie
Batterien
Gehuseabdeckung
Einhaltung der Richtlinien fr Laser
Conformit aux normes de scurit
Mesures de scurit
Symboles
Page
L"avertissement suivant s"applique uniquement aux systmes quips d"un interrupteur VEILLEUSE:
Batterie au lithium
36
Bloc-batterie
Couvercle
Conformit aux certications Laser
Normativas de seguridad
Precauciones de seguridad
Smbolos
Modicaciones en el equipo
Ubicacin de un producto Sun
Cumplimiento de la normativa SELV
Conexin del cable de alimentacin elctrica
Batera de litio
Paquete de pilas
Tapa de la unidad del sistema
Aviso de cumplimiento con requisitos de lser
GOST-R Certication Mark Nordic Lithium Battery Cautions
Norge
Page
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Preface
How This Book Is Organized
Using UNIX Commands
Typographic and Command Entry Conventions
Shell Prompts
Related Documentation
Accessing Sun Documentation Online
Page
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Video Demonstration of Servicing the System
1.1 Video of System Disassembly
1.1.1 Disassembling the System, Part 1
1.2 Video of System Reassembly
Preparing to Service the System
2.1 How to Power Off the System
Caution -
Note -
2.1.1 What to Do
2.2 How to Power On the System
2.2.1 Before You Begin
Note -
2.2.2 What to Do
Caution -
Caution -
Page
Note -
2.3 How to Initiate a Reconguration Boot
2.3.1 Before You Begin
Caution -
2.3.2 What to Do
Note -
Caution -
2.3.3 What Next
2.4 How to Position the System for Service
Note -
2.4.1 Before You Begin
2.4.2 What to Do
Caution -
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2.5 How to Slide the System Into the Rack
Page
2.5.3 What Next
2.6 How to Remove the System Cover
Caution -
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2.7 How to Replace the System Cover
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2.8 How to Avoid Electrostatic Discharge
2.8.1 Before You Begin
2.8.2 What to Do
Caution -
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2.9.1 Keyswitch Settings
2.9.2 System LED Indicators
2.10 About Communicating With the Server
2.11 How to Attach an Alphanumeric Terminal
2.11.1 Before You Begin
2.11.2 What to Do
2.11.3 What Next
2.12 How to Congure a Local Graphics Console
2.12.1 Before You Begin
2.12.2 What to Do
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2.14 How to Remove the System From the Rack
Caution -
2.14.1 Before You Begin
Caution -
2.14.2 What to Do
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2.14.3 What Next
2.15 How to Place the System Into the Rack Glides
Caution -
2.15.1 Before You Begin
Caution -
2.15.2 What to Do
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2.15.3 What Next
Servicing the Main Logic Board and Components
3.1 How to Remove a Memory Module
3.1.1 Before You Begin
Caution -
3.1.2 What to Do
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3.2 How to Install a Memory Module
3.2.1 Conguration Rules
Page
Caution -
3.2.3 What to Do
3.2.4 What Next
3.3 How to Remove a PCI Card
3.3.1 Before You Begin
3.3.2 What to Do
Caution -
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3.4 How to Install a PCI Card
3.4.1 Before You Begin
3.4.2 What to Do
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3.5 How to Remove a CPU Module
3.5.1 Before You Begin
3.5.2 What to Do
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3.5.3 What Next
3.6 How to Install a CPU Module
3.6.1 Before You Begin
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3.6.3 What Next
3.7 How to Remove the NVRAM/TOD Module
3.7.1 Before You Begin
3.7.2 What to Do
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3.8 How to Replace the NVRAM/TOD Module
3.8.1 Before You Begin
Note -
3.8.2 What to Do
3.8.3 What Next
3.9 How to Remove the Air Guide
3.10 How to Replace the Air Guide
3.10.3 What Next
3.11 How to Remove the CPU Card Cage Assembly
3.11.1 Before You Begin
Note -
3.11.2 What to Do
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3.13 How to Remove the Main Logic Board
3.13.1 Before You Begin
Caution -
3.13.2 What to Do
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3.13.3 What Next
3.14 How to Replace the Main Logic Board
3.14.1 Before You Begin
Caution -
3.14.2 What to Do
Caution -
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3.14.3 What Next
3.15 How to Set the Serial Port Jumpers
3.15.1 Before You Begin
3.15.2 What to Do
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3.15.3 What Next
3.16 How to Set the Flash PROM Jumpers
3.16.1 Before You Begin
3.16.2 What to Do
3.16.3 What Next
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Removing and Installing Storage Devices
4.1 How to Remove a Disk Drive
4.1.1 Before You Begin
Note -
4.1.2 What to Do
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4.2 How to Install a Disk Drive
4.2.1 Before You Begin
Note -
4.2.2 What to Do
Note -
4.2.3 What Next
4.3 How to Remove the Removable Media Assembly (RMA)
Note -
4.3.1 Before You Begin
4.3.2 What to Do
4.3.3 What Next
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4.4.3 What Next
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4.5.3 What Next
4.6 How to Install a CD-ROM or Tape Drive
4.6.1 Before You Begin
4.6.2 What to Do
4.6.3 What Next
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Note -
5.1.2 What to Do
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5.2.3 What Next
5.3 How to Remove the Power Distribution Board
5.3.1 Before You Begin
Caution -
Note -
5.3.2 What to Do
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Caution -
5.4.2 What to Do
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5.4.3 What Next
5.5 How to Connect the System Cables
5.5.1 Before You Begin
5.5.2 What to Do
5.5.3 Cable Connectors and Routing
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Removing and Replacing Miscellaneous Assemblies
6.1 How to Remove a Power Supply
6.1.1 Before You Begin
6.1.2 What to Do
Caution -
Note -
6.1.3 What Next
6.2 How to Install a Power Supply
6.2.1 Before You Begin
6.2.2 What to Do
Caution -
Note -
6.2.3 What Next
6.3 How to Remove the Fan Tray Assembly
6.3.1 Before You Begin
6.3.2 What to Do
6.4 How to Replace the Fan Tray Assembly
6.4.2 What to Do
Note -
6.4.3 What Next
6.5 How to Remove the DC-to-DC Converter
6.5.1 Before You Begin
6.5.2 What to Do
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6.7.2 What to Do
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6.8.2 What to Do
6.8.3 What Next
6.9 How to Remove a System Door
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Diagnostics and Troubleshooting
7.1 About Diagnostic Tools
Page
7.3 How to Use POST Diagnostics
7.3.1 Before You Begin
7.3.2 What to Do
Note -
7.3.3 Results
7.3.3.1 Observing POST in Progress
7.4 How to Set Up a tip Connection
Note -
7.4.1 How to Verify the Baud Rate
Note -
7.5 About OpenBoot Diagnostics (OBDiag)
7.5.1 OBDiag Menu
7.5.2 Conguration Variable
194
7.6 How to Use OpenBoot Diagnostics (OBDiag)
7.6.1 What to Do
Note -
7.6.2 OBDiag Tests
Note -
7.6.3 PCI/Cheerio
The following example shows the PCI/Cheerio diagnostic output message.
7.6.4 EBus DMA/TCR Registers
198
The EBus DMA/TCR registers diagnostic performs the following tests.
The following example shows the EBus DMA/TCR registers diagnostic output message.
7.6.5 Ethernet
The Ethernet diagnostic performs the following tests.
The following example shows the Ethernet diagnostic output message.
7.6.6 Keyboard
7.6.7 Mouse
7.6.8 Parallel Port
7.6.9 Serial Port A
7.6.10 Serial Port B
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7.6.11 NVRAM
7.6.12 Audio
7.6.13 SCSI
7.6.14 All Above
Note -
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7.7 How to Set the Diagnostic Level for POST and OBDiag
7.7.1 Before You Begin
Diagnostics and Troubleshooting 205
7.7.2 What to Do
Note -
7.8 About SunVTS Software
7.8.1 For More Information
7.9 How to Check Whether SunVTS Software Is Installed
7.9.1 Before You Begin
7.9.2 What to Do
7.9.3 What Next
7.10 How to Use SunVTS Software
7.10.1 Before You Begin
7.10.2 What to Do
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7.10.3 Results
7.11 About Sun Enterprise SyMON Software
7.12 About Troubleshooting Your System
7.12.1 Error Indications
7.12.1.1 FrontPanel LEDs
7.12.1.2 KeyboardLEDs
Note -
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Note -
7.12.1.3 Power Supply LEDs
7.12.1.4 Disk Drive LEDs
7.12.1.5 Error Messages
7.12.2 Software Commands
7.12.2.1 Solaris prtdiag Command
Note -
7.12.2.2 Solaris eeprom Command
218
Caution -
7.12.2.3 OBP printenv Command
220
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Diagnostics and Troubleshooting 221
7.12.2.4 OBP setenv Command
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Caution -
7.12.2.5 OBP probe-scsi and probe-scsi-all Commands
Note -
probe-scsi-all output:
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7.13 About Diagnosing Specic Problems
7.13.1 Network Communications Failure
7.13.1.1 Symptom
7.13.1.2 Action
Note -
Determining the Device Name of the Ethernet Interface
Solution 1
Solution 2
7.13.2 Power-On Failures
7.13.2.1 Symptom
7.13.2.2 Action
7.13.3 Disk or CD-ROM Drive Failure
7.13.3.1 Symptom
7.13.3.2 Action
7.13.3.3 Symptom
7.13.3.4 Action
7.13.4 SCSI Controller Failures
7.13.5 Power Supply Failure
7.13.6 DIMM Failure
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A.1.2 Keyboard/Mouse Connector Signals
A.2 Reference for the Serial Port A and B Connectors
A.2.1 Serial Port A and B Connector Diagram
A.2.2 Serial Port Signals
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A.3 Reference for the Twisted-Pair Ethernet (TPE) Connector
A.3.1 TPE Connector Diagram
A.3.2 TPE Connector Signals
A.4 Reference for the UltraSCSI Connector
A.4.1 UltraSCSI Connector Diagram A.4.2 UltraSCSI Connector Signals
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A.5 Reference for the Parallel Port Connector
The parallel port connector is a DB-25 type connector located on the main logic board back panel.
240
A.5.1 Parallel Port Connector Diagram
A.5.2 Parallel Port Signals
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A.6 Reference for the Media Independent Interface (MII) Connector
The media independent interface (MII) connector is located on the main logic board back panel.
242
A.6.1 MII Connector Diagram
A.6.2 MII Connector Signals
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System Specications
B.1 Reference for System Specications
B.1.1 Physical Specications
B.1.2 Electrical Specications
B.1.3 Environmental Specications
The environmental requirements for the system are as follows.
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Functional Description
C.1 System Unit
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C.1.1 UPA
C.1.2 PCI Bus
C.1.2.1 U2P ASIC
C.1.2.2 Symbios 53C876 SCSI Controller
C.1.2.3 PCIO ASIC
C.1.3 UltraSPARC II Processor
C.1.4 Memory System
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C.1.4.2 Memory System Timing
C.1.5 Graphics and Imaging
C.1.6 Peripherals
C.1.6.1 CD-ROM Drive
Note -
C.1.6.2 Hard Drives
C.1.7 Other RMA Storage Device X-Options
C.1.8 Keyboard and Mouse Port, and Parallel Port
C.1.8.1 Keyboard and Mouse Port
C.1.8.2 Parallel Port
Parallel Port Cables
Electrical Characteristics
C.1.9 Serial Port
C.1.9.1 Serial Port Components
Serial Port Functions
EIA Levels
Synchronous Rates
Asynchronous Rates
Slew Rate and Cable Length
C.1.10 Ethernet
C.1.10.1 Automatic Negotiation
C.1.10.2 External Transceivers
C.1.10.3 External Cables
Note -
C.1.10.4 Connectors
C.1.10.5 MII Power
C.1.11 SCSI
C.1.11.1 Host Adapter
C.1.11.2 Supported Target Devices
C.1.11.3 External Cables
C.1.11.4 Internal SCSI Subassembly
C.1.11.5 SCSI ID Selection
C.1.12 ASICs
C.1.12.1 XB9+
C.1.12.2 QSC
C.1.12.3 PCIO
C.1.12.4 U2P
C.1.12.5 FBC
C.1.12.6 RISC
C.1.13 SuperIO
C.1.14 Power Supply
Note -
C.1.15 Control Signals
C.1.15.1 Remote Enable PowerOn
C.1.15.2 System Unit Power Budget
PCI Cards
276
. The following table lists 3.3VDC PCI card power estimates.
Memory System
The following table lists the memory system power budget.
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Illustrated Parts Breakdown
D.1 Part Numbers
Note -
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Video Player Help
E.1 Do You Have a Problem Playing Video?
E.1.1 Sun Server Users
E.1.2 PC Users
E.2 Requirements for Playing Video
Note -
E.3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems
E.3.1 Obtaining ShowMe TV Software
Note -
E.3.2 Accessing ShowMe TV Software
E.3.3 How to Install ShowMe TV on Your System
Note -
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E.4 Conguring Web Browsers to View AnswerBook2 Video
Note -
E.4.1 Conguring Web Browsers to Use ShowMe TV
E.4.1.1 To Congure HotJava Browser 1.0 or 1.1
E.4.1.2 To Congure Netscape Navigator 3.x or 4.x
Page
E.5 Improving Online Video Performance
E.5.1 Video Files and Your System Resources
E.5.2 Improving File Loading Time
E.5.3 Conguring Web Browsers Not to Use Proxies for the AnswerBook2 Server
E.5.3.1 To Congure HotJava Browser 1.0 or 1.1
E.5.3.2 To Congure Netscape Navigator 3.x or 4.x
E.5.3.3 To Congure Microsoft Internet Explorer
E.5.4 Quitting the Video Player
E.5.5 Adjusting the Brightness of ShowMe TV Files
E.5.6 Playing the Movies From the AnswerBook2 CD