Sun Microsystems 96257 manual VSM Engineering Website, Customer Resource Center

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VSM Engineering Website

Extensive and detailed information about VSM, including engineering documents, Red- books, White Papers, and standards, is available through the VSM Engineering website at http://vsm.stortek.com. Website access is restricted to Sun employees.

Customer Resource Center

The Sun StorageTek Customer Resource Center (CRC) website at www.support

.storagetek.com provides resources including product documents, software keys, code downloads, SE tools, and information on product education and training. Website access is restricted to Sun employees, registered customers with a current warranty or mainte- nance service agreement, and registered partners.

Product-Specific Documentation

The latest editions of documents for all Sun StorageTek products can be printed from PDF files available on the CRC website; see ”Customer Resource Center” above for more in- formation. VSM documents, including those for VTCS software and VTSS hardware, are available through the path Current Products > Tape Products > Virtual Storage Manager on the CRC website.

VTCS software documents, including a Quick Reference Guide, Installation and Configu- ration Guide, Administrator’s Guide, Command and Utility Reference, Messages and Codes, and XML Reference) also are provided on a CD-ROM that ships with each VSM system. To order additional CDs, contact Sun StorageTek Software Manufacturing and Distribution (SMD) at 800.436.5554, 303.673.8600, or www.support.storagetek.com, and request the VTCS Information CD. To order individual software documents in bound-book format, contact the SMD group.

Product Education and Training

The Sun StorageTek Learning Network website at http://learning.stortek.com provides education and training courses for all Sun products, including the VTSS for VSM5. Web- site access is restricted to Sun employees. Courses for the VSM5 system include:

CRS100178VSM MVS System Administration for employees

CRS100267VSM MVS System Administration for customers

CRS-102711Detached Operator Panel (DOP) webinar

CRS101nnnVTSS for VSM5 Differences

CRS100014SVA9500 and VSM Installation and Maintenance

CRS101182FICON Native - T9X40 Tape Drive.

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Sun Microsystems 96257 manual VSM Engineering Website, Customer Resource Center, Product-Specific Documentation