Sun Microsystems 96257 Planning and Implementation, Overview, 1. System Assurance Process Flow

Planning and Implementation	1
Overview

This chapter provides an overview of key participants, timelines, and activities involved in planning for and implementing a VSM5 system.

Successful implementation requires regular communication and coordination between customer personnel and the Sun account team. This ongoing collaboration helps ensure that all factors critical to the implementation are identified and addressed before equip- ment is delivered to the site. The primary goals of the planning process are to:

•Ensure the VSM5 system is properly designed to meet the requirements of the custom- er, and that it is ordered, delivered, installed, configured, tested, certified, and turned over with a minumum of disruptions and problems

•Ensure the installation site infrastructure is equipped to handle the power, data-handling, and environmental requirements of VSM5 system equipment, and that customer person- nel are trained to assist with delivery, installation, configuration, testing, certification, and operation of the VSM5 system equipment.

Figure 1-1. System Assurance Process Flow

	START
	Proposal Acceptance	System Assurance
		Planning Meetings
			SA Team Corrects
			Pre-installation
	System Assurance		Checklists
		Are the
	Planning Meetings
		Pre-Installation	NO
		Checklists Complete
		and Correct
	Order Placement	?
		YES
SSC or OM Contacts
SA Team for		Installation
More Information
NO	Are Order
	Worksheets or Sales
	Entry Forms Complete	Post installation
	and Correct
		Follow-up
	?
	YES
	SSC or OM Approves	END
	the Order and
	Assigns a Ship Date
SSC = Shared Services Center
OM = Orders Management
SA = System Assurance

96257	Sun Confidential: Internal Only	1-23
	Revision A