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TAG 10 manual Preliminary Checklist

Models: 10

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Preliminary Checklist

Preliminary Checklist

Here are helpful hints to follow before you take further actions when you encounter any problem:

Try to isolate which part of the computer is causing the problem.

Make sure that you turn on all peripheral devices before turning on the computer.

If an external device has a problem, make sure that the cable connections are correct and secure.

Make sure that the configuration information is properly set in the SCU program.

Make sure that all the device drivers are correctly installed.

Make notes of your observations. Are there any messages on the screen? Do any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance.

If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help.

8-2	Troubleshooting

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TAG 10 manual Preliminary Checklist

Contents

MIL-BOOK 10 SERIES NOTEBOOK OPERATOR’ S MANUAL22355 TAG Way, Dulles, VA 20166 Tel 703 406.3000 Fax 703 TRADEMARKS Information in this manual is subject to change without noticeGetting Started CHAPTERGetting the Computer Running UnpackingConnecting to AC Power Using the Wireless Keyboard option Positioning the Tablet PCupright position, pull open the stand located at the back as shown on the next figure Turning On and Off the Computer Turning OnTurning Off Reset Button Taking a Look at the ComputerRight-Side Components ConnectorPower Left-Side ComponentsConnector ConnectorBattery Pack Rear ComponentsConnector X-Bay InterfaceVolume Front ComponentsPower Button BatterySpeaker Volume/LCDAdjust Button BrightnessCCD USB Port Bottom-Side ComponentsBattery Switch InternalDo this… Where to Go from HereFor this purpose… Getting StartedOperating Your Tablet PC CHAPTERStarting and Stopping the Computer Starting the ComputerStopping the Computer Operating Your Tablet PC Using the Wireless Keyboard option Mouse-control ButtonsTypewriter Keys Cursor-Control KeysEuro Symbol Numeric KeypadWindows Keys Function KeysUsing the Touchscreen Touchscreen Pen HolderConfiguring the Touchscreen TermAction Using the Floppy Disk Drive option Connecting the Floppy Disk DriveThrough the Tablet PC’s USB Port Through the Expansion Port Plug of the CD-ROM Drive Module Operating Your Tablet PC2-11 Inserting and Ejecting Floppy Disks Using the Hard Disk Drive Using the CD/DVD Drive option Connecting the CD/DVD DriveInserting and Removing a CD 2-16 Operating Your Tablet PCUsing the Video Features Configuring the Display ModesColors ResolutionDisplay Mode 2-18Operating Your Tablet PC 2-19Using the Audio Features Connecting Audio Devices Using the Communication Features Using the ModemOperating Your Tablet PC Do not enter Standby when using communication softwareSet the COM port of the modem to COM2 2-23Managing Power CHAPTERAC and Car Adapter Managing PowerBattery Pack Charging the Battery PackInitializing the Battery Pack Checking the Battery LevelBy Operating System Replacing the Secondary Battery Pack On/Off Device Indicator Switch SegmentBy Gas Gauge Battery Low Signals and Actions Managing Power Power Management Suspend-to-Disk Suspend modeManual Power Management Power-Saving Tips CHAPTER Expanding Your ComputerThis chapter gives guidelines on installing and using these devices Serial device IR device USB device PC CardConnecting a Serial Device Connecting a USB Device Expanding Your Computer Connecting an IR Device For the front panel’s IR portFor the left side’s IR port When using the left side’s IR port Using PC Cards ZV Port and CardBus SupportInserting and Removing a PC Card To remove a PC Card System Memory Upgrade Expanding Your ComputerSetup Configuration Utility SCU This chapter tells you how to use the SCU programCHAPTER When and How to Use the SCU Program When to UseStarting SCU The menu can be divided into four areas Setup Configuration Utility SCU Moving Around and Making SelectionsA brief description of keyboard if installed usage is listed next FunctionMain Menu Date and TimeSetup Configuration Utility SCU Sets the type of hard disk drive installed in your system IDE SettingsFast Boot Setup Configuration Utility SCUSetup Configuration Utility SCU Boot SequenceDisplay Mode Sets the display output deviceAdvanced Menu COM Port COM1/2Setup Configuration Utility SCU COM Port COM3/4 Setup Configuration Utility SCU Ir ModeLPT Port Sets the address for the LPT port parallel portSetup Configuration Utility SCU LPT Extended ModeSaveToDisk Warning Message 5-11Hot Key Beep Keyboard NumlockPointing Device PS/2 Mouse Cache SystemsResolution Expansion Toggle XBay/EBox COM1/COM4 En/DisSetup Configuration Utility SCU Function Key 1 Define FN1 Function Key 2 Define FN2Function Key 3 Define FN3 These 3 items allow user to define the corresponding function keySetup Configuration Utility SCU System PasswordSecurity Menu 5-15SCU Password BootSector Protect Virus AlertPower Menu Enable Power ManagementMax Performance Balanced Power Saving Max Power Saving Customize Customize Suspend After sets the time period of inactivity before entering Suspend mode. It works in tandem with the previous item Standby After. After the system enters Standby mode, it will start the timeout period before system enters Suspend mode. What happens next upon entering Suspend mode is determined by the next item Suspend Data to Intel SpeedStep Tech Allows maximum CPU performance regardless ofPerformance Exit Menu Installing Software Drivers CHAPTERInstalling Software Drivers How to Use the CDYou can set up the following drivers from the CD Mitsumi USB Floppy driverPower Profile driver Installing Software DriversOther Drivers and Utilities 0VMAKFIL Utility0VMAKFIL -Pnn Caring for the Tablet PC CHAPTERUsing the Password Using an Anti-Virus StrategyProtecting the Computer Taking Care of the Tablet PC Location GuidelinesGeneral Guidelines Cleaning Guidelines Battery Pack GuidelinesWhen Traveling Troubleshooting CHAPTERPreliminary Checklist Problem Type Solving Common ProblemsFor easy reference, the problems are divided into these categories TroubleshootingThe battery does not charge Battery Charge indicator does not appear Battery ProblemsCD/DVD Drive Problems The operating time of a fully charged battery becomes shorterDisplay Problems You cannot eject a CDNothing appears on the screen Bad dots appear on the display at all times Resolution cannot be adjusted to desired settingThe characters on the screen are dim The external monitor displays nothingThe Floppy Disk Drive In-use Indicator stays on Floppy Disk Drive ProblemsHardware Device Problems The computer does not recognize a newly installed deviceThe hard disk drive error message appears on the screen Hard Disk Drive ProblemsInfrared Problems The hard disk drive in-use indicator glows without blinkingThe keyboard does not respond Keyboard and Mouse ProblemsThe numeric keypad is disabled The external keyboard does not workPC Card Problems LAN ProblemsModem Problems I cannot access the networkThe computer does not enter Standby or Suspend mode automatically Power Management Problems for WindowsPrinter Problems The computer does not enter Standby or Suspend mode immediatelyThe printer prints garbled information Software ProblemsSound Problems An application program does not work correctlyThe sound system does not record Startup ProblemsWhen you turn on the computer, it stops after POST The external microphone or audio device does not workOther Problems The date/time is incorrectResetting the Computer Reset SwitchSpecifications SpecificationsAPPENDIX PartsUSB port supports USB FDD boot-up function, serial port, ECP/EPP SpecificationsSpecifications Parts