Troubleshooting | TAG 10 guide

CHAPTER

8

Troubleshooting

Hardware, software, or a combination of both can cause computer problems. When you encounter any problem, it might be a typical problem that can easily be solved.

This chapter tells you what actions to take when solving common computer problems. It is divided into three sections:

Preliminary checklist

Solving common problems

Resetting the computer

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TAG 10 manual Troubleshooting

Contents

MIL-BOOK 10 Series Notebook Trademarks Getting Started Unpacking Getting the Computer Running Connecting to AC Power Positioning the Tablet PC Using the Wireless Keyboard option Getting Started Turning On Turning On and Off the Computer Right-Side Components Taking a Look at the Computer Left-Side Components Bay Interface Rear Components Front Components Indicators Speaker Bottom-Side Components For this purpose… Do this… Where to Go from Here Operating Your Tablet PC Stopping the Computer Starting and Stopping the ComputerStarting the Computer Operating Your Tablet PC Mouse-control Buttons Using the Wireless Keyboard option Cursor-Control Keys Typewriter Keys Numeric Keypad Euro Symbol Function Keys Windows Keys Touchscreen Pen Holder Using the Touchscreen Term Action Configuring the Touchscreen Through the Tablet PC’s USB Port Using the Floppy Disk Drive optionConnecting the Floppy Disk Drive Through the Expansion Port Plug of the CD-ROM Drive Module Inserting and Ejecting Floppy Disks Using the Hard Disk Drive Connecting the CD/DVD Drive Using the CD/DVD Drive option Inserting and Removing a CD Operating Your Tablet PC Configuring the Display Modes Using the Video Features Resolution Colors Operating Your Tablet PC Using the Audio Features Connecting Audio Devices Using the Modem Using the Communication Features Operating Your Tablet PC Managing Power AC and Car Adapter Charging the Battery Pack Battery Pack Checking the Battery Level Initializing the Battery Pack By Gas Gauge Replacing the Secondary Battery Pack Battery Low Signals and Actions Managing Power Suspend-to-Disk Suspend mode Power Management Manual Power Management Power-Saving Tips Expanding Your Computer Connecting a Serial Device Connecting a USB Device Expanding Your Computer For the left side’s IR port Connecting an IR Device Expanding Your Computer Inserting and Removing a PC Card Using PC CardsZV Port and CardBus Support Expanding Your Computer System Memory Upgrade Setup Configuration Utility SCU Starting SCU When and How to Use the SCU ProgramWhen to Use Setup Configuration Utility SCU Key Function Moving Around and Making Selections Date and Time Main Menu Fast Boot IDE Settings Display Mode Boot Sequence COM Port COM1/2 Advanced Menu COM Port COM3/4 LPT Port Ir Mode SaveToDisk Warning Message LPT Extended Mode Pointing Device PS/2 Mouse Keyboard NumlockHot Key Beep Cache Systems Toggle XBay/EBox COM1/COM4 En/Dis Resolution Expansion Setup Configuration Utility SCU Security Menu System Password SCU Password Virus Alert BootSector Protect Enable Power Management Power Menu Customize Setup Configuration Utility SCU Intel SpeedStep Tech Exit Menu Installing Software Drivers How to Use the CD Installing Software Drivers 0VMAKFIL -Pnn Other Drivers and Utilities0VMAKFIL Utility Caring for the Tablet PC Protecting the Computer Using the PasswordUsing an Anti-Virus Strategy General Guidelines Taking Care of the Tablet PCLocation Guidelines Battery Pack Guidelines Cleaning Guidelines When Traveling Troubleshooting Preliminary Checklist Problem Type Go to Solving Common Problems CD/DVD Drive Problems Battery ProblemsOperating time of a fully charged battery becomes shorter CD/DVD drive cannot read a CD Nothing appears on the screen Display ProblemsYou cannot eject a CD Characters on the screen are dim Resolution cannot be adjusted to desired settingBad dots appear on the display at all times External monitor displays nothing Hardware Device Problems Floppy Disk Drive Problems Infrared Problems Hard Disk Drive Problems Keyboard and Mouse Problems PC Card Problems LAN ProblemsModem Problems Printer Problems Power Management Problems for Windows Sound Problems Software Problems When you turn on the computer, it stops after Post Startup ProblemsSound system does not record External microphone or audio device does not work Date/time is incorrect Other Problems Resetting the Computer Specifications Specifications