If you are using any file transfer functions, make sure that both the computer and the IR device have the appropriate software running.
Make sure that there is no device radiating infrared rays, such as
Make sure that no direct sunlight or fluorescent lamps are near the computer or device.
Make sure that the IR ports are clean.
Keyboard and Mouse Problems
The keyboard does not respond.
Try connecting another external keyboard. If it works, replace the former keyboard as it may be defective.
The numeric keypad is disabled.
Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator 
appears or not.)
The external keyboard does not work.
Make sure that the keyboard cable is properly connected.
The PS/2 mouse does not work.
Make sure that the mouse cable is properly connected.
Make sure that the pointing device is enabled in the SCU program.
The serial mouse does not work.
Make sure that the mouse cable is properly connected.
Make sure that you connect the mouse before booting the computer.
Make sure that the serial port is enabled in the SCU program.
Troubleshooting |
