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TAG 10 manual Solving Common Problems, Problem Type, Go to, Troubleshooting

Models: 10

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Solving Common Problems

Solving Common Problems

For easy reference, the problems are divided into these categories.

Problem Type	Go to
Battery problems	P. 8-4

CD/DVD drive problems	P. 8-4

Display problems	P. 8-5

Floppy disk drive problems	P. 8-7

Hardware device problems	P. 8-8

Hard disk drive problems	P. 8-8

Infrared problems	P. 8-9

Keyboard and mouse problems	P. 8-9

LAN problems	P. 8-10

Modem problems	P. 8-10

PC Card problems	P. 8-11

Power Management problems (for Windows)	P. 8-11

Printer problems	P. 8-12

Software problems	P. 8-12

Sound problems	P. 8-13

Startup problems	P. 8-14

Other problems	P. 8-15

Troubleshooting

8-3

Image 91

TAG 10 Solving Common Problems, For easy reference, the problems are divided into these categories, Problem Type, Go to

Contents

OPERATOR’ S MANUAL MIL-BOOK 10 SERIES NOTEBOOK22355 TAG Way, Dulles, VA 20166 Tel 703 406.3000 Fax 703 Information in this manual is subject to change without notice TRADEMARKSCHAPTER Getting StartedUnpacking Getting the Computer RunningConnecting to AC Power Positioning the Tablet PC Using the Wireless Keyboard optionupright position, pull open the stand located at the back as shown on the next figure Turning On Turning On and Off the ComputerTurning Off Connector Taking a Look at the ComputerRight-Side Components Reset ButtonConnector Left-Side ComponentsConnector PowerX-Bay Interface Rear ComponentsConnector Battery PackBattery Front ComponentsPower Button VolumeBrightness Volume/LCDAdjust Button SpeakerInternal Bottom-Side ComponentsBattery Switch CCD USB PortGetting Started Where to Go from HereFor this purpose… Do this…CHAPTER Operating Your Tablet PCStarting the Computer Starting and Stopping the ComputerStopping the Computer Operating Your Tablet PC Mouse-control Buttons Using the Wireless Keyboard optionCursor-Control Keys Typewriter KeysNumeric Keypad Euro SymbolFunction Keys Windows KeysTouchscreen Pen Holder Using the TouchscreenTerm Configuring the TouchscreenAction Connecting the Floppy Disk Drive Using the Floppy Disk Drive optionThrough the Tablet PC’s USB Port Operating Your Tablet PC Through the Expansion Port Plug of the CD-ROM Drive Module2-11 Inserting and Ejecting Floppy Disks Using the Hard Disk Drive Connecting the CD/DVD Drive Using the CD/DVD Drive optionInserting and Removing a CD Operating Your Tablet PC 2-16Configuring the Display Modes Using the Video Features2-18 ResolutionDisplay Mode Colors2-19 Operating Your Tablet PCUsing the Audio Features Connecting Audio Devices Using the Modem Using the Communication Features2-23 Do not enter Standby when using communication softwareSet the COM port of the modem to COM2 Operating Your Tablet PCCHAPTER Managing PowerManaging Power AC and Car AdapterCharging the Battery Pack Battery PackChecking the Battery Level Initializing the Battery PackBy Operating System On/Off Device Indicator Switch Segment Replacing the Secondary Battery PackBy Gas Gauge Battery Low Signals and Actions Managing Power Suspend-to-Disk Suspend mode Power ManagementManual Power Management Power-Saving Tips Serial device IR device USB device PC Card Expanding Your ComputerThis chapter gives guidelines on installing and using these devices CHAPTERConnecting a Serial Device Connecting a USB Device Expanding Your Computer For the front panel’s IR port Connecting an IR DeviceFor the left side’s IR port When using the left side’s IR port ZV Port and CardBus Support Using PC CardsInserting and Removing a PC Card To remove a PC Card Expanding Your Computer System Memory UpgradeThis chapter tells you how to use the SCU program Setup Configuration Utility SCUCHAPTER When to Use When and How to Use the SCU ProgramStarting SCU The menu can be divided into four areas Function Moving Around and Making SelectionsA brief description of keyboard if installed usage is listed next Setup Configuration Utility SCUDate and Time Main MenuSetup Configuration Utility SCU Setup Configuration Utility SCU IDE SettingsFast Boot Sets the type of hard disk drive installed in your systemSets the display output device Boot SequenceDisplay Mode Setup Configuration Utility SCUCOM Port COM1/2 Advanced MenuSetup Configuration Utility SCU COM Port COM3/4 Sets the address for the LPT port parallel port Ir ModeLPT Port Setup Configuration Utility SCU5-11 LPT Extended ModeSaveToDisk Warning Message Setup Configuration Utility SCUCache Systems Keyboard NumlockPointing Device PS/2 Mouse Hot Key BeepToggle XBay/EBox COM1/COM4 En/Dis Resolution ExpansionThese 3 items allow user to define the corresponding function key Function Key 1 Define FN1 Function Key 2 Define FN2Function Key 3 Define FN3 Setup Configuration Utility SCU5-15 System PasswordSecurity Menu Setup Configuration Utility SCUSCU Password Virus Alert BootSector ProtectEnable Power Management Power MenuMax Performance Balanced Power Saving Max Power Saving Customize Customize Suspend After sets the time period of inactivity before entering Suspend mode. It works in tandem with the previous item Standby After. After the system enters Standby mode, it will start the timeout period before system enters Suspend mode. What happens next upon entering Suspend mode is determined by the next item Suspend Data to Allows maximum CPU performance regardless of Intel SpeedStep TechPerformance Exit Menu CHAPTER Installing Software DriversMitsumi USB Floppy driver How to Use the CDYou can set up the following drivers from the CD Installing Software DriversInstalling Software Drivers Power Profile driver0VMAKFIL Utility Other Drivers and Utilities0VMAKFIL -Pnn CHAPTER Caring for the Tablet PCUsing an Anti-Virus Strategy Using the PasswordProtecting the Computer Location Guidelines Taking Care of the Tablet PCGeneral Guidelines Battery Pack Guidelines Cleaning GuidelinesWhen Traveling CHAPTER TroubleshootingPreliminary Checklist Troubleshooting Solving Common ProblemsFor easy reference, the problems are divided into these categories Problem TypeThe operating time of a fully charged battery becomes shorter Battery ProblemsCD/DVD Drive Problems The battery does not charge Battery Charge indicator does not appearYou cannot eject a CD Display ProblemsNothing appears on the screen The external monitor displays nothing Resolution cannot be adjusted to desired settingThe characters on the screen are dim Bad dots appear on the display at all timesThe computer does not recognize a newly installed device Floppy Disk Drive ProblemsHardware Device Problems The Floppy Disk Drive In-use Indicator stays onThe hard disk drive in-use indicator glows without blinking Hard Disk Drive ProblemsInfrared Problems The hard disk drive error message appears on the screenThe external keyboard does not work Keyboard and Mouse ProblemsThe numeric keypad is disabled The keyboard does not respondI cannot access the network LAN ProblemsModem Problems PC Card ProblemsThe computer does not enter Standby or Suspend mode immediately Power Management Problems for WindowsPrinter Problems The computer does not enter Standby or Suspend mode automaticallyAn application program does not work correctly Software ProblemsSound Problems The printer prints garbled informationThe external microphone or audio device does not work Startup ProblemsWhen you turn on the computer, it stops after POST The sound system does not recordThe date/time is incorrect Other ProblemsReset Switch Resetting the ComputerParts SpecificationsAPPENDIX SpecificationsParts SpecificationsSpecifications USB port supports USB FDD boot-up function, serial port, ECP/EPP