Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that the power is turned on.
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
Insert a bootable diskette and check the integrity of your hard drive.
The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.
The hard disk drive in-use indicator glows without blinking.
The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.
Infrared Problems
The IR port does not work.
Make sure that the IR ports of the two device face each other within a
Make sure that the device connected is using an equivalent speed.
Make sure that the IrDA Fast Infrared Port is set to HP
Make sure that the IR port is set correctly in the SCU program.
If you are printing to an infrared printer, make sure that the appropriate driver is installed.
Troubleshooting |
