Troubleshooting | TAG 200 manual

CHAPTER

8

Troubleshooting

Hardware, software, or a combination of both can cause computer problems. When you encounter any problem, it might be a typical problem that can easily be solved.

This chapter tells you what actions to take when solving common computer problems. It is divided into three sections:

Preliminary checklist

Solving common problems

Resetting the computer

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TAG 200 manual Troubleshooting

Contents

MIL-BOOK 200 Series Notebook Trademarks Table of Contents Managing Power Installing Software Drivers Troubleshooting Appendix C Hard Disk Encryption Page Preface Notational Conventions Getting Started Unpacking Connecting to AC PowerGetting the Computer Running Getting Started Turning On Powering the ComputerOpening the Cover Turning Off Hard Disk Encryption Getting Started Taking a Look at the Computer Right-Side Components Left-Side Components Connector Rear Components Microphone Connects an external microphone Connector Front Components Top Cover Locks the top cover Latch Device Bottom-Side Components Release Knob Top-open Components Component Description See Also Ref Component Description See Also Where to Go from Here For this purpose… Do this… Operating Your Computer Stopping the Computer Starting and Stopping the ComputerStarting the Computer Hibernation Using the Keyboard Typewriter Keys Cursor-Control Keys Numeric Keypad Euro Symbol Fn Key Windows KeysFunction Keys Hot Keys Lcdcrt LCD & CRT Operating Your Computer Using the Touchpad Term Action Configuring the Touchpad Using the Touchscreen option Using the Hard Disk Drive Using the Optical Drive Installing the CD/Combo/DVD RW Drive Inserting and Removing a Disc Using the Video Features Configuring the Display Modes Table Notes Using the Audio Features Connecting Audio Devices Using the Wireless LAN Wlan Using the Communication FeaturesUsing the LAN Click Network and Internet Connections Configuring the WlanTurning Off/On the Wlan Radio Using the Modem Using the Wireless Modem Gprs data transmission Connecting Using the GSM ModemGSM data transmission circuit-switched data Configuring a GSM Modem Connection Using the GPSConnecting Using Gprs Configuring a Gprs Connection Using Bluetooth Turning Off/On the GPS Operating Your Computer Managing Power AC Adapter Battery Pack Charging the Battery Pack Initializing the Battery Pack Checking the Battery Level Using the Primary Battery Pack Using the Secondary Battery Pack Battery Low Signals and Actions Power Management What… When… Hibernation Power-Saving Tips Expanding Your Computer Connecting an External Monitor Expanding Your Computer Connecting a USB Device Connecting the PS/2 Keyboard and Mouse Connecting a Parallel Device Connecting a Serial Device Connecting an IR Device Connect to IR device CardBus Support Using PC CardsPC Card Type Inserting and Removing a PC Card Eject Button System Memory Upgrade Long rubber cushion Short rubber cushions Expanding Your Computer Setup Configuration Utility SCU Starting SCU When and How to Use the SCU ProgramWhen to Use Setup Configuration Utility SCU Moving Around and Making Selections Brief description of keyboard usage is listed next Main Menu Date and Time Internal Numlock USB Emulation Advanced Menu Geyserville Support Shared Video Memory Optional COM Ports LPT Port MC97 Controller HDD Heater Power-on Password Security Menu SCU Password Hard Disk Encryption Hard Disk Boot Sector Boot Menu Boot Sequence Setup Configuration Utility SCU Exit Menu Setup Configuration Utility SCU Installing Software Drivers How to Use the Driver CD Installing Software Drivers Touchscreen Driver Mtcctrl Installing Software Drivers Installing Software Drivers Caring for the Computer Protecting the Computer Using the PasswordUsing the Cable Lock Using an Anti-Virus Strategy General Guidelines Taking Care of the ComputerLocation Guidelines Cleaning Guidelines Battery Pack Guidelines When Traveling Troubleshooting Preliminary Checklist Solving Common Problems Problem Type Go to Operating time of a fully charged battery becomes shorter Battery ProblemsOptical Drive Problems CD/Combo/DVD RW drive cannot read a disc Nothing appears on the screen Display ProblemsYou cannot eject a disc Bad dots appear on the display at all times Resolution cannot be adjusted to desired settingCharacters on the screen are dim External monitor displays nothing Infrared Problems Hardware Device ProblemsHard Disk Drive Problems Keyboard does not respond Keyboard, Mouse and Touchpad ProblemsNumeric keypad is disabled External keyboard does not work LAN Problems Wlan Problems Modem Problems Modem does not work Computer does not resume from Standby or Hibernation mode PC Card ProblemsPower Management Problems PC card does not work Printer does not work Printer ProblemsSoftware Problems Printer prints garbled information Sound Problems Startup Problems Date/time is incorrect Other ProblemsWhen you turn on the computer, it stops after Post Troubleshooting Resetting the Computer Specifications Parts Specifications Specifications Regulatory Information On the Use of the System Class B Regulations Canada Safety NoticesAbout the Battery About the AC Adapter English Deutsch About the Modem Radio Frequency Interference Requirements and SAR USA and Canada Safety Requirements and NoticesOn the Use of RF Device Antenna use EMC Requirements Statements of Compliance European Union CE Marking and Compliance NoticesCanada Radio Frequency Interference Requirements Local Restrictions of 802.11b/802.11g Radio Usage General Turning Off the Wireless LAN Radio Frequency Ranges MHz Indoors Outdoors Hard Disk Encryption IDE HDD Enova X-Wall Q & a How is key length related to security? If the X-Wall LX malfunctions, will I lose my data?