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TAG 200 manual Solving Common Problems, Problem Type Go to

Models: 200

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Solving Common Problems

For easy reference, the problems are divided into these categories.

Problem Type	Go to
Battery Problems	P. 8-4

Optical Drive Problems	P. 8-4

Display Problems	P. 8-5

Hardware Device Problems	P. 8-7

Hard Disk Drive Problems	P. 8-7

Infrared Problems	P. 8-7

Keyboard, Mouse and Touchpad Problems	P. 8-8

LAN Problems	P. 8-9

WLAN Problems	P. 8-9

Modem Problems	P. 8-9

PC Card Problems	P. 8-11

Power Management Problems	P. 8-11

Printer Problems	P. 8-12

Software Problems	P. 8-12

Sound Problems	P. 8-13

Startup Problems	P. 8-13

Other Problems	P. 8-14

Troubleshooting

8-3

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TAG 200 manual Solving Common Problems, Problem Type Go to

Contents

MIL-BOOK 200 Series Notebook Trademarks Table of Contents Managing Power Installing Software Drivers Troubleshooting Appendix C Hard Disk Encryption Page Preface Notational Conventions Getting Started Getting the Computer Running Connecting to AC PowerUnpacking Getting Started Opening the Cover Powering the ComputerTurning On Turning Off Hard Disk Encryption Getting Started Taking a Look at the Computer Right-Side Components Left-Side Components Connector Rear Components Microphone Connects an external microphone Connector Front Components Top Cover Locks the top cover Latch Device Bottom-Side Components Release Knob Top-open Components Component Description See Also Ref Component Description See Also Where to Go from Here For this purpose… Do this… Operating Your Computer Starting the Computer Starting and Stopping the ComputerStopping the Computer Hibernation Using the Keyboard Typewriter Keys Cursor-Control Keys Numeric Keypad Euro Symbol Windows Keys Function KeysFn Key Hot Keys Lcdcrt LCD & CRT Operating Your Computer Using the Touchpad Term Action Configuring the Touchpad Using the Touchscreen option Using the Hard Disk Drive Using the Optical Drive Installing the CD/Combo/DVD RW Drive Inserting and Removing a Disc Using the Video Features Configuring the Display Modes Table Notes Using the Audio Features Connecting Audio Devices Using the LAN Using the Communication FeaturesUsing the Wireless LAN Wlan Turning Off/On the Wlan Radio Configuring the WlanClick Network and Internet Connections Using the Modem Using the Wireless Modem GSM data transmission circuit-switched data Connecting Using the GSM ModemGprs data transmission Using the GPS Connecting Using GprsConfiguring a GSM Modem Connection Configuring a Gprs Connection Using Bluetooth Turning Off/On the GPS Operating Your Computer Managing Power AC Adapter Battery Pack Charging the Battery Pack Initializing the Battery Pack Checking the Battery Level Using the Primary Battery Pack Using the Secondary Battery Pack Battery Low Signals and Actions Power Management What… When… Hibernation Power-Saving Tips Expanding Your Computer Connecting an External Monitor Expanding Your Computer Connecting a USB Device Connecting the PS/2 Keyboard and Mouse Connecting a Parallel Device Connecting a Serial Device Connecting an IR Device Connect to IR device Using PC Cards PC Card TypeCardBus Support Inserting and Removing a PC Card Eject Button System Memory Upgrade Long rubber cushion Short rubber cushions Expanding Your Computer Setup Configuration Utility SCU When to Use When and How to Use the SCU ProgramStarting SCU Setup Configuration Utility SCU Moving Around and Making Selections Brief description of keyboard usage is listed next Main Menu Date and Time Internal Numlock USB Emulation Advanced Menu Geyserville Support Shared Video Memory Optional COM Ports LPT Port MC97 Controller HDD Heater Power-on Password Security Menu SCU Password Hard Disk Encryption Hard Disk Boot Sector Boot Menu Boot Sequence Setup Configuration Utility SCU Exit Menu Setup Configuration Utility SCU Installing Software Drivers How to Use the Driver CD Installing Software Drivers Touchscreen Driver Mtcctrl Installing Software Drivers Installing Software Drivers Caring for the Computer Using the Cable Lock Using the PasswordProtecting the Computer Using an Anti-Virus Strategy Location Guidelines Taking Care of the ComputerGeneral Guidelines Cleaning Guidelines Battery Pack Guidelines When Traveling Troubleshooting Preliminary Checklist Solving Common Problems Problem Type Go to Battery Problems Optical Drive ProblemsOperating time of a fully charged battery becomes shorter CD/Combo/DVD RW drive cannot read a disc You cannot eject a disc Display ProblemsNothing appears on the screen Resolution cannot be adjusted to desired setting Characters on the screen are dimBad dots appear on the display at all times External monitor displays nothing Hard Disk Drive Problems Hardware Device ProblemsInfrared Problems Keyboard, Mouse and Touchpad Problems Numeric keypad is disabledKeyboard does not respond External keyboard does not work LAN Problems Wlan Problems Modem Problems Modem does not work PC Card Problems Power Management ProblemsComputer does not resume from Standby or Hibernation mode PC card does not work Printer Problems Software ProblemsPrinter does not work Printer prints garbled information Sound Problems Startup Problems When you turn on the computer, it stops after Post Other ProblemsDate/time is incorrect Troubleshooting Resetting the Computer Specifications Parts Specifications Specifications Regulatory Information On the Use of the System Class B Regulations About the Battery Safety NoticesCanada About the AC Adapter English Deutsch About the Modem On the Use of RF Device USA and Canada Safety Requirements and NoticesRadio Frequency Interference Requirements and SAR Antenna use EMC Requirements Canada Radio Frequency Interference Requirements European Union CE Marking and Compliance NoticesStatements of Compliance Local Restrictions of 802.11b/802.11g Radio Usage General Turning Off the Wireless LAN Radio Frequency Ranges MHz Indoors Outdoors Hard Disk Encryption IDE HDD Enova X-Wall Q & a How is key length related to security? If the X-Wall LX malfunctions, will I lose my data?