Tandberg Data Viking FS-412 Recovery of Files and Folders, Recovering Deleted Files or Folders

Tandberg DataShadow Copy Service

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4.8.Recovery of Files and Folders

There are three common situations that may require recovery of files or folders:

•Accidental file deletion, the most common situation.

•Accidental file replacement, which may occur if a user selects Save instead of Save As.

•File corruption.

It is possible to recover from all of these scenarios by accessing shadow copies. There are separate steps for accessing a file compared to accessing a folder.

As documented previously, the use of the snapshots are from the network and are based on shares created on the NAS appliance.

4.8.1.Recovering Deleted Files or Folders

To recover a deleted file or folder within a folder:

1.Navigate to the folder where the deleted file was stored (on the NAS appliance).

2.Position the cursor over a blank space in the folder. If the cursor hovers over a file, that file will be selected.

3.Right-click the mouse and select Properties from the bottom of the menu. Select the Previous Versions tab.

4.Select the version of the folder that contains the file before it was deleted, and then click View.

5.View the folder and select the file or folder to recover. The view may be navigated multiple folders deep.

6.Select Restore to restore the file or folder to its original location. Selecting Copy… will allow the placement of the file or folder to a new location.

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