Technicolor - Thomson DTH4500 warranty Remote Control, Playback

DTH4500-GB 7/09/00 13:34 Page 47

A ppendix: troubleshooting

Symptom

The remote control does not work?

The “” icon appears on-screen?

TV or video recorder cannot be operated with the remote control.

Playback does not start when the PLAY key is pressed?

Playback stops immediately after the PLAY key is pressed?

A screen informs you that the disc cannot be played.

A screen asks you if you want to override the player’s rating level or make another programme selection.

Search forward & reverse playback does not work?

The Video CD cannot display a menu?

No picture or the picture shown is not that of the DVD player.

Remedy

Remote Control

•Load the batteries and check that their polarities (+ and –) are correctly aligned.

•Batteries are low. Replace with new ones.

•Remove batteries and hold down one or more keys for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.

•Point the remote control to the front of the player.

•Operate the remote control within an 8 m range from the player.

•Remove any obstacles between the remote control and the red LED on the player.

•When “” appears on-screen, it indicates that you have pressed the wrong key, because:

1.The DVD does not allow it.

2.The DVD does not propose this option /e.g., angles.

3.The function is not available on that part of the disc.

4.You have requested a title or chapter number or search time that is not available.

•Not all models can be operated with the supplied universal remote control. Try with other brands' codes.

Playback

•Make sure that the disc (single sided) is loaded correctly with the title label facing up.

•This player can play DVDs, Video CDs and Audio CDs only, check that your disc corresponds to one of these formats.

•If the disc is dirty, wipe it with a soft and clean cloth.

•Condensation occurred inside the player. Leave it at room temperature for 1 to 2 hours.

•The disc’s region No. differs from your player’s region No.

•The initial rating setting in the set-up menu prohibits playing this DVD. Restriction level was defined in the player.

•Some DVDs have segments where search forward & reverse playback functions do not work.

•Only a Video CD with playback control (PBC) can display a menu.

•Switch off the other video device connected to the AV2 jack of the DVD player.

•Make sure that the input setting for the TV is in audio / video (AV) position, e. g. AV 1, AV 2.

•Check the SCART output selection for AV 1 (video / s-video / RGB).

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