Technicolor - Thomson DTH4500 You have forgotten your password to change the rating level?

DTH4500-GB 7/09/00 13:34 Page 48

A ppendix: troubleshooting

Before requesting service (troubleshooting)

Symptom

There are no substitles?

Subtitle (or language) setting cannot be changed?

You have forgotten your password to change the rating level?

The picture is not displayed in the correct format on the TV (4 x 3 or 16 x 9)

The screen Ratio cannot be changed

No message on the screen?

The camera angle cannot be changed with the angle “ ” key?

The menu language is not the one you want?

Audio (spoken) and / or subtitle language is not the one selected during the initial player set-up?

Remedy

Subtitle ( ), language ( ), camera angle ( ), etc.

Disc menu operation and contents may differ from disc to disc. Please refer to the instructions accompanying the disc.

•Check that the subtitle is recorded on the disc.

•Subtitles disappear from the TV screen. See how to display subtitles.

•The disc being played has been recorded in only one language.

•Depending on the type of DVD, some segments limit language selection.

•While in stop mode hold down STOP and PLAY keys of the player, in that order and simultaneously, for more than 3 seconds. The password lock will be released and all initial settings will return to the default values. Please note, that in this case you should switch the player OFF and then back ON again. You will see a choice of menu language to be re-set. After pressing the corresponding numeric key on the remote control, you will need to proceed with the other initial settings, as you did when you first installed the player. (set-up menu).

•According to your TV, make the correct “Screen format” setting in the set-up menu.

•The screen Ratio may be fixed on your DVD disc.

•Do not use zoom function on your TV, as parts of the picture and menu may be lost.

•The setting of “On-Screen messages” is set to “Off”. Set it to “On” in the “DISPLAY OPTIONS” menu.

•This function does not work when a DVD has not been recorded with a multi-camera angle system. Some DVDs use a multi-camera angle system only in certain portions of the DVD.

•The menu language for your player has not been set during set-up.

•Your preferred menu language on a DVD disc (if available) has not been set during set up.

•The menu is not available in your language on the DVD disc.

•If the audio or subtitle language is not available on the DVD disc, the language selected during initial player set-up will not be heard or

seen. The disc’s priority language (default language) is selected automatically. If you want another language, press audio “ ” key and subtitle “ ” key to select it temporarily for this disc (or press menu during playback, if the disc has its own language selection menu).

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