Argent Terminal Adaptor - User Guide
3.7 ATA Maintenance
In the case where the Argent TA fails to operate, contact your Service Provider for assistance.
3.7.1Check the Seven Segment display
Check the ATA Seven Segment Display for indication of possible fault conditions. The normal running state is Decimal point only illuminated.
3.7.2Check that the Power is On
Check to see that the power is “on” and that all the physical connections are in place and correctly located.
3.7.3Restart the ATA
Switching off the power supply for 5 seconds then switching it on again will reboot the ATA. The reboot takes about 90 seconds. Do NOT press the RST button as this has other functions.
3.7.4Perform a Cold Reboot on the ATA
If performing a restart (described in section 3.6.3) does not restore the service, perform a cold reboot. To do this, turn off the power supply, then press and hold the RST button at the back of the ATA and turn power back on. Check the display orientation and that the correct TEI is displayed. The configuration info and, if necessary, the software will reload into the ATA as in the activation instructions. Display orientation and the TEI number will be preserved during the cold reboot.
3.7.5Test the OnRamp® 2 D-channel X.25 facility
If for some reason the ATA is unable to establish an X.25 connection, the display will show a flashing 6 (Last call attempt failed,
3.7.6Contact the Service Provider and Replace the ATA
If the fault cannot be rectified, contact the Service Provider and inform them of the outcome of the test. The ATA may need to be replaced.
If the ATA is still under warranty, return it to the place of purchase for a replacement. If the product is out of warranty then a new ATA will need to be purchased.
Version 1.1 | Telstra Corporation Limited |
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