Telstrat Argent manual Observe the Software Download, Observe for Configuration File Errors

Argent Terminal Adaptor - User Guide

Next, the ATA makes a new D-Channel X.25 call to the main Argent NMS, to automatically download its configuration. “Remote Management in Progress” (Display 4) will be displayed during this process.

3.6.9Observe the Software Download

The Argent NMS will then make a decision if the ATA requires a new version of software. If this decision is made the NMS will start downloading the new software which will take between 3 to 10 minutes. “Software Download in Progress” (Display 5) will be displayed for the duration of the download. If there is no need to download a new version of software the NMS will only download the configuration information for the site.

Do not turn off the ATA or break the connection during a software download.

3.6.10 Observe for Configuration File Errors

During the previous two steps when the ATA makes a call to the NMS to get its configuration, the ATA may show a flashing 8 (“NMS has no configuration to download”) or flashing 9 (NMS main configuration failure) on the Seven Segment Display. This error condition indicates that the configuration files for this specific ATA are not available. This is probably due to the provisioning cycle not being completed for the software components. Contact your Service Provider for further information.

3.6.11 Observe for Failure to Connect

During the previous steps when the ATA makes a call to the NMS to get its configuration the ATA may show a flashing 6 (“Last call attempt failed, D-Channel either X.25 fault or NMS unavailable.”) on the Seven Segment Display. This indicates that the ATA is having trouble connecting to the NMS service. Check the ISDN service is currently active and there are not problems with cable connections. One method of checking is to use a normal analog telephone to listen for dial tone through the POTS port of the ATA. If the dial tone exists, the D channel connection should be checked with Austpac Support Services.

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