Using other Epic intercom telephones | TMC ET4000 guide

Additional Information

Using Other Telephones With Your EPIC Telephone

Using other EPIC intercom telephones

Your EPIC telephone is fully compatible with other EPIC intercom phones from TMC. You may mix and match basic, voice mail, and cordless versions as well as mixing and matching EPIC tele- phones with different numbers of lines. The EPIC system boasts flexibility as well as expandabil- ity.

Using standard telephones

You may also use standard (non-EPIC) telephones in conjunction with your EPIC telephones. All features of the non-EPICtelephones will operate normally. However, they will not be able to share the features of the EPIC telephones.

Line Status and Calls on Hold

The line status indicators of the EPIC phones will recognize the standard telephones, and when you place a call on hold at a EPIC telephone, you will be able to take the call off hold at a stan- dard telephone.

Note: If the line status indicators of your EPIC telephones do not function properly, either failing to light up when a standard telephone uses a line, or staying lit even though no telephone is using a line, then please see page 73 and follow the instructions for setting the loop voltage detector.

Call Privacy

Call privacy is not observed by non-EPICtelephones. A non-EPICtelephone on any line has access to that line at any time, whether or not it is being used by a EPIC telephone.

Intercom

Non-EPICtelephones cannot use the intercom feature to communicate with EPIC telephones.

Using fax machines and computer modems

You may connect computer modems or fax machines to any of your lines, and the line indicators of the Epic telephones will light when these devices are using a line.

You may also connect fax machines and computer modems to Line 2 by connecting them to the data/fax jacks. Use of the data/fax jack is discussed on the following page.

64

Image 74

TMC ET4000 manual Using other Epic intercom telephones, Using standard telephones, Using fax machines and computer modems

Contents

Please read before using telephone User’s Guide Important Safety Instructions Getting Started Packing List Before you begin External Paging Adapter Other Optional AccessoriesMusic On Hold Adapter Door Intercom/Door Opener Adapter Table of Contents Memory Dialing Index Expanding the Epic SystemAdditional Information LOW Battery Location of Controls Viii Installing Your System Identify Your Existing Wiring System If you have difficulty in identifying wall jacks If you are installing new wiring and jacksLabel the jacks at each location Installing Your System Plan Your Installation Standard Installation Installation Worksheet Stn Connect Second Line Cord Installing Your System Install Desk/Table Top PhonesConnect First Line Cord Verify Proper Installation Connect Power CordInstall a 9-Volt Battery Optional Connect Handset Connect Cords to Wall Installing Your System Install Wall Mounted PhonesConnect Cords to Telephone Reverse Handset Hook Attach Telephone to Wall Using Station Names Installing Your System Verifying Proper Installation Setting Up Your System Setting Up Your System At a Glance Following must be done at each station Following must be done at Station #11 Setting Up Your System Setting Automatic Line Selection To choose which line will be automatically selected Setting Up Your System Setting Distinctive Ringing To assign distinctive rings to one or more lines Setting Up Your System Setting Up Toll Restriction Turning toll restriction on/off at a particular telephone To set the restricted numbers at a particular telephone Worksheet To completely restrict specific lines at a telephone L1 Restricted To set the allowed numbers at a particular telephone Enter Setting Up Your System Setting System Call Privacy On/Off To set system call privacy on/off At Station #11 To program L2 UnconnectedPage Intercom Indicator Operating Your System Indicator Light DescriptionLine indicators LCD Station In-Use Indicators Operating Your System To choose how each line will ring Operating Your System Adjusting Volume Levels Operating Your System Making a Tone/Pulse Selection To set your system to Tone or Pulse Dialing At Station #11 Operating Your System Making and Answering a Call To make and answer calls using the handsetTo make and answer calls using the speakerphone To redial any of the last five phone numbers you dialed Operating Your System Using RedialTo redial the last phone num- ber you dialed Operating Your System Using Hold To put an outside call on hold To answer a call ringing on another line To switch between linesTo make a call on another line To conference another station while on an outside call Operating Your System Conferencing CallsTo conference two outside calls Press Transfer To send a call to Another station To use the transfer ring To use one of eight personal rings To use call waiting caller ID Operating Your System Using Caller IDTo see the caller ID informa- tion of an incoming call To use the NEW Call Lamp Entering Area Codes into your Epic telephone To dial a number in the caller listTo delete numbers from the caller list To use your NEW Call lamp to indicate voice mail messages Operating Your System Using Telephone Company Voice MailTo access your voice mail mes- sages To turn off the NEW Call lamp Operating Your System Using Flash Operating Your System Using Mute To turn mute on/off during a call Operating Your System To reserve a line that is cur- rently being used Operating Your System Using Line ReserveTo cancel Line Reserve Operating Your System Releasing Call Privacy To release call privacy during a call Operating Your System Using Toll Restriction To view the elapsed time dur- ing your call Operating Your System Using the Call TimerTo restart the timer from zero To view the length of your pre- vious five calls To make and answer a call using the headset Page Memory Dialing Memory Features Directory Card To dial a memory dial number Memory Dialing Using Memory DialTo store a memory dial num- ber To dial a personal directory number Memory Dialing Using Personal Directory DialTo store a personal directory dial number To dial a shared directory number Memory Dialing Using Shared Directory DialTo store a shared directory dial number At Station #11 Storing a hyphen into memory Memory Dialing Special Memory FeaturesStoring a switchhook flash into memory Storing a dialing pause into memory Predialing Storing one of the last five numbers dialed into memoryStoring a Caller ID number into memory Erasing numbers stored in memory Intercom Operation Making Intercom Calls To intercom another station If your phone is set to Intercom Voice Intercom Operation Answering Intercom CallsIf your phone is set to Intercom Ring If your phone is set to Intercom Handsfree To make an All Intercom Operation Making PagesTo page another station Blocking Pages at your telephone Intercom Operation Answering PagesTo answer a page directed to your station or an All To choose how your phone will respond to intercom calls To respond to an off hook voice announcement Intercom Operation Using Off Hook Voice AnnounceTo make an off hook voice announcement Blocking off hook voice announcements at your telephone Intercom Operation Monitoring a Room Using the Intercom To the room you are monitoring Guide for Entering Names Intercom Operation Naming StationsTo Name a Station in Your Epic System At Station #11 Private Lines Standard ConfigurationExpanding the Epic System Important Note Auxiliary Lines To assign a distinctive ring to your Centrex line Centrex Operation Using Centrex With Your Epic TelephoneTo set up a private Centrex line at your telephone To store a Centrex code into a memory location Centrex Operation Storing the Centrex Prefix To store the Centrex prefix To set up a telephone as a Centrex console Choices are Centrex CSL OFF factory setting Centrex CSL on To set up a telephone to ring a Centrex console Using fax machines and computer modems Using other Epic intercom telephonesUsing standard telephones Additional Information Using the Data/Fax Jack To connect a modem or a fax machine to your Epic phone External Feature Module set as a Music On Hold Adapter External Feature Module set as an External Paging Adapter To unlock a magnetic door lock To adjust the door intercom bell volume at your telephoneTo answer a door speaker over the intercom Additional Information Replacing Your Battery Operation During a Power Failure Additional Information Adjusting Held Call Reminder Additional Information Adjusting Auto Hold Drop Time Additional Information Adjusting Flash Length Additional Information Erasing All Feature Settings To erase all feature settings at a particular telephone Additional Information Setting the Loop Voltage Detector To set your telephone’s loop voltage detector Additional Information Troubleshooting Guide Controlled by a wall switch Problem Solution Additional Information FCC Information Automatic Dialers How do you make a warranty claim? Additional Information Warranty InformationWhat does your warranty cover? For how long after the original purchase? Limitations and Exclusions Index Dial, 32-33,46-47 Index LIB702YY