SECTION

1

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Handset is not

• The base station is not

• Make sure that the power supply is properly

registering

connected.

connected to

 

 

 

 

 

on the base station and

 

 

 

 

 

 

 

 

 

 

(continued)

 

that the power is on.

 

 

 

 

 

 

 

 

 

No connection

• You are out of range of the

• Move closer to the base station.

between handset

base station.

 

 

 

 

 

 

 

and base station

 

 

 

 

 

 

 

 

 

• The handset is not registered.

• Register the handset.

 

• The base station is not

• Make sure the power supply is properly

 

connected to power.

connected to

 

 

 

 

 

on the base station and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

that the power is on.

 

 

 

 

 

 

 

 

 

Handset on the

• The cradle is not powered.

• Connect the power adapter of the charging

charging cradle does

 

cradle to an active power outlet.

not charge

 

 

 

 

 

 

 

 

 

• The handset is not placed

• Place the handset correctly in the charging

 

properly in the charging cradle.

cradle.

 

 

 

 

 

 

 

• The batteries are not inserted

• Check the position of the batteries.

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Handset does not

• The Skype status is set to

• Set your Skype status to online.

ring

offline or do not disturb.

 

 

 

 

 

 

 

 

• The handset ringer may be off.

• Increase the ringer volume.

 

• The handset may be too far

• Move closer to the base station.

 

away from the base station.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E N G L I S H

I N S TA L L AT I O N A N D B A S I C F U N C T I O N S

25

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Image 25
Topcom WEBTALKER 6000 No connection, Between handset, Base station, Handset on, Charging cradle does, Not charge, Ring