
If Something Goes Wrong | 203 |
Resolving a hardware conflict |
To access Windows ® XP Help:
1Click the Start button and click Help and Support.
2Click Fixing a Problem.
3Click Trobleshooting Problems.
4Click the problem you want help with.
Troubleshooters
The Windows® XP operating system includes a wide range of helpful troubleshooters that can assist you with many common computer problems. For instance, if you are having difficulty setting up a new printer, the Print troubleshooter can walk you through the setup process step by step. Troubleshooters are available through Windows Help, and they are constantly updated and supplemented on the Microsoft Support Online Web site.
You can connect to Support Online by clicking Get Support in Windows Help or by connecting to:
http://support.microsoft.com
Resolving a hardware conflict
If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® XP Help to troubleshoot the problem first.
To access Help on hardware conflicts:
1From the Windows Help menu, click Fixing a Problem.
2Click Hardware and system device problems and follow the steps.
If there is still a problem, the Windows® XP operating system should display a message that explains what the conflict is. If this happens, you may need to solve the problem on your own.