
If Something Goes Wrong | 219 |
Resolving a hardware conflict |
Make sure the printer cable is firmly attached to the computer and the printer.
If your printer is ECP- or IEEE
Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray.
Run the printer’s
Make sure you installed the proper printer driver, as shown in “Connecting a printer” on page 53.
Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file.
Contact your network administrator if the printer is on your office network.
The printer will not print what you see on the screen.
Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.
Modem problems
This section lists common modem problems.
The modem will not receive or transmit properly.
Make sure the RJ11 cable (the one that goes from the modem to the telephone line) is firmly connected to the computer’s modem port and the telephone line socket.