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If Something Goes Wrong

If you need further assistance

Contacting Toshiba

If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you.

1Start with accessing Toshiba on the Internet using any Internet

browser by typing:

www.pcsupport.toshiba.com

2Next, try one of Toshiba’s online services. The Toshiba Forum

can be accessed through CompuServe® by typing:

go toshiba

Toshiba voice contact

Before calling Toshiba, make sure you have:

Your computer’s serial number.

The computer and any optional devices related to the problem.

Backup copies of your Windows® operating system and all other preloaded software on diskettes or CD-ROM.

Name and version of the program involved in the problem along with its installation diskettes or CD-ROM.

Information about what you were doing when the problem occurred.

Exact error messages and when they occurred.

For technical support, call the Toshiba InTouch Center:

Within the United States at (800) 457-7777

Outside the United States at (949) 859-4273