222 | If Something Goes Wrong | |
Using VirtualTech | ||
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Using VirtualTech
VirtualTechTM is a suite of innovative support resources and tools installed on your computer. VirtualTech will make your computing experience easier and more fulfilling by assisting you when you have questions, run into problems, or need help with your computer or programs.
To access VirtualTech,
Following is a summary of the kinds of resources and tools VirtualTech has to offer:
❖A library of solutions to common computer problems. These are arranged into easy to navigate topics like software, hardware and the Internet.
❖A set of powerful support tools that can:
❖Retrieve hardware and software details whenever you need system configuration information.
❖Check and inform you of any updates whenever you go online. To load an update, click yes.
❖Run a detailed system report that harvests and compiles your system’s hardware and software information.
This report is also accessible to Toshiba’s InTouch Center technicians to reference when you place a call or send a question electronically.
❖Direct you to Ask IRIS OnlineTM, Toshiba’s instant response information service where you can ask questions and receive answers.
❖Send a message electronically with your questions directly to our InTouch Center. A representative will address your situation and contact you.