Toshiba A9, Pro S200, SATELLITE PRO A150, TECRA S5 LAN, Wireless LAN

TECRA A9, TECRA S5, Satellite Pro S200, Satellite Pro A150

Problem	Procedure
You cannot receive an	Check the rings before auto answer setting in
incoming call	your communications application.
	You can also use the ATS0 command.
	If problems persist, contact your dealer.

LAN

	Problem	Procedure
	Cannot access LAN	Check for a firm cable connection between the
		LAN jack and the LAN hub.

	Wake-up on LAN does	Make sure the AC adaptor is connected. The
	not work	Wake-up on LAN function consumes power even
		when the system is off.
		If problems persist, consult your LAN
		administrator.

Wireless LAN

If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics.

Problem	Procedure
Cannot access	Make sure the computer’s Wireless
Wireless LAN	communication switch is set to on.
	If problems persist, contact your LAN
	administrator.

8-22	User’s Manual

Contents

Page Copyright Disclaimer Trademarks EU Declaration of Conformity How to confirm Modem Module Label Modem warning notice Following information is only for EU-memberstates: Optical disc drive safety instructions Manufacturer Type Table of Contents Preface General Precautions Chapter 1 Getting Started Chapter 2 The Grand Tour Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes Chapter 7 HW Setup & BIOS Setup Chapter 8 Troubleshooting Appendix A Specifications Appendix D Intel® Matrix Storage Manager Appendix E Bluetooth wireless technology Interoperability Appendix F AC Power Cord and Connectors Appendix G TOSHIBA Anti-theftProtection Timer Appendix H Legal Footnotes Page Preface Conventions Icons Keys ENTER Key operation CTRL General Precautions Creating a computer-friendlyenvironment Stress injury Heat injury Pressure or impact damage PC Card overheating Mobile phones Instruction Manual for Safety and Comfort Getting Started Equipment checklist Software Getting Started Connecting the AC adaptor ■Do not use a 3-pinto 2-pinconversion plug Battery DC IN Opening the display The display panel can be opened to a wide range of angles for optimal viewing ■Do not press or push on the display panel ■Do not lift the computer by the display panel Turning on the power Power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel 2.Press and hold the computer’s power button for two or three seconds Make sure the Hard Disk Drive 3.Click Start 4.Click the arrow button ( ) located in the power management buttons ( ) and select Shut Down from the menu Benefits of Sleep Mode Executing Sleep Mode Sleep Mode limitations Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode System Recovery Options Restoring the pre-installedsoftware from the Product Recovery Discs ESC F12 In Touch with Tomorrow TOSHIBA Page The Grand Tour Front with the display closed Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductormini jack for monaural microphone input Headphone jack A 3.5 mm mini headphone jack enables Left side Right side Back Underside Battery lock Battery release latch Notches Docking port Memory module slot Front with the display open Touch Pad Touch Pad control buttons AccuPoint control AccuPoint TOSHIBA Presentation button Fingerprint Sensor LCD Sensor switch Indicators Keyboard indicators CAPS LOCK Arrow mode Numeric mode Optical disc drives Formats CD-ROMdrive DVD-ROM&CD-R/RWdrive DVD Super Multi drive Double Layer CD-ROMdrive AC adaptor Page Hardware, Utilities and Options Hardware Memory Slots Video RAM Start -> Control Panel -> Appearance and Personalization -> Personalization -> Display Disks Hard disk drive This computer is equipped with one of the following hard disk drive types. The capacity of each hard disk drive model is different Legal Footnote (Graphics Processor Unit (“GPU”))*7 Sound Sound system Communications Modem Special features System automatic Sleep/Hibernation Mode *1 Keypad overlay Power on password Heat dispersal *1 TOSHIBA HDD Protection Hibernation Mode Sleep Mode TOSHIBA Value Added Package Utilities and Applications Bluetooth Stack for Windows by Toshiba such as printers and mobile phones TOSHIBA SD Memory Boot Utility Utilities SD Memory Boot Utility TOSHIBA Disc Creator TOSHIBA -> CD&DVD Applications -> Disc Creator TOSHIBA DVD-RAM Optional devices Inserting a PC Card To insert a PC Card, follow the steps as detailed below: 1.Insert the PC Card into the PC Card slot on the side of the computer 2.Press the PC Card gently to ensure a firm connection is made Removing a PC Card Bridge media slot Memory card care ■Do not remove memory media while reading/writing is in progress ■Do not twist or bend memory media ■After using memory media, return it to its case ■Do not touch the metal part or expose it to liquids or let it get dirty Formatting an SD/SDHC memory card Removing memory media To remove memory media, follow the steps as detailed below: 2.Point to memory card and click the left Touch Pad control button 3.Press the memory media to partially extend it out of the computer 4.Grasp the media and remove it Additional memory module Point to note about memory module error Installing a memory module (Slot A and Slot B) Page System Removing a memory module (Slot A and Slot B) Battery Charger External monitor Connecting the monitor cable 1.Turn the computer’s power off 2.Connect the monitor cable to the external monitor port 3.Turn the external monitor’s power on USB FDD Kit Connecting the USB floppy diskette drive Disconnecting the USB floppy diskette drive Wait for the 2.Click the Safely Remove Hardware icon on the Windows Task Bar 3.Click the USB floppy diskette drive device that you want to remove i.LINK (IEEE1394) Connecting Disconnecting 2.Point to i.LINK (IEEE1394) device and click Serial port The serial connector can be used to connect to RS-232Ccompatible devices RS-232Ccompatible devices include the following: ■Modem ■Mouse The following ports are available on the TOSHIBA Express Port Replicator ■RJ45 LAN jack ■External monitor port ■DC IN 15V jack ■Security lock slot Optional accessories Page Operating Basics TOSHIBA Dual Pointing Device Click: Double-click: Tap twice Drag and drop: Using the AccuPoint AccuPoint precautions Using the Fingerprint Sensor How to Swipe your Finger Points to note about the Fingerprint Sensor Do not scratch or poke the sensor with your nails or any hard or sharp objects ■Do not press the sensor strongly ■Do not paste stickers or write on the sensor ■Wash and dry your hands thoroughly Clean the sensor with a ■Soaked or swollen finger, for example as may occur after taking a bath ■Injured finger ■Wet finger How to Delete the Fingerprint Data Points to note about the Fingerprint Utility software Set Up Procedure Fingerprint Registration At the User’s Password Enter your password Windows Logon via Fingerprint Authentication Fingerprint Authentication Procedure Fingerprint Power-onSecurity General BkSP [Password =] How to Enable Fingerprint Power-onSecurity Settings Fingerprint Single Sign-onFeature How to Enable Fingerprint Single Sign-onFeature Fingerprint utility limitations Using optical disc drives Page Removing discs To remove the CD/DVD, follow the steps below How to remove CD/DVD when the disc tray will not open Writing CDs on DVD-ROM&CD-R/RWdrive Operate the computer at its full power setting - do not use any When writing or rewriting ■Do not perform any of the following actions: ■Change users in the Windows Vista™ operating system ■Start a communication application such as a modem Writing CD/DVDs on DVD Super Multi drives CD-RW: (Multi-Speedand High-Speed) CD-RW: (Ultra-Speed) DVD-R: DVD Specifications for Recordable Disc for General Version DVD-R(Dual Layer): DVD+RW: DVD-RAM:(DVD Super Multi drive only) DVD Specifications for DVD-RAMDisc for Version 2.0, Version 2.1 or Version Page Always copy data from the hard disk drive to the optical media - do not use the ■Use the audio/video control button to reproduce music or voice TOSHIBA Disc Creator ■DVD Video cannot be created using TOSHIBA Disc Creator ■DVD Audio cannot be created using TOSHIBA Disc Creator DVD-RAM You cannot back up ■TOSHIBA Disc Creator cannot record in packet format TOSHIBA Disc Creator does not support recording to When you back up a Media care Floppy diskettes The USB floppy diskette drive is available only as an option 3.Always handle floppy diskettes with care to prevent the loss of stored data 9.Do not place heavy objects on your floppy diskettes Sound System Realtek HD Audio Manager Realtek HD Audio Manager Sound Environment Environment Modem Region selection To select a region, follow the steps as detailed below: 1.Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select 2.The Region Selection icon will appear in the Windows Task Bar Select either a region from the region menu or a telephony location from the Setting AutoRun Mode Open the Dialing Properties dialog box after selecting region Location list for region selection Modem Selection Connecting the modular cable To connect the modem’s modular cable, follow the steps as detailed below: 1.Plug the end of the modular cable into the computer’s modem jack 2.Plug the other end of the modular cable into a telephone jack Do not pull on the cable or move the computer while the cable is connected Wireless communications Wireless LAN ■Frequency Channel Selection of 5GHz or 2.4GHz ■Roaming over multiple channels ■Card power management Wired Equivalent Privacy (WEP) data encryption based on an Security Bluetooth wireless technology Worldwide operation Radio links Two advanced security mechanisms ensure a high level of security: Product Support: LAN Connecting the LAN cable LAN Active Link Computer Handling Moving the computer Using the Hard Disk Drive (HDD) Protection 3D Viewer 3D Viewer Details Setup Detail Detection Level Amplification Heat dispersal Page The Keyboard Typewriter keys Function keys: F1 … F12 Soft keys: FN key combinations Hot keys Sleep Hibernate Output Brightness Down Brightness Up Windows special keys Keypad overlay Generating ASCII characters Page Power and Power-UpModes Power conditions Monitoring of power condition Battery Extended Capacity Battery Pack (option) High Capacity Battery Pack (option) Real Time Clock (RTC) battery S **** RTC battery is low or CMOS checksum is inconsistent Press [F1] key to set Date/Time The computer’s RTC battery is a Never remove the battery pack while the Charging the batteries You must recharge a battery pack when it becomes discharged Procedures Battery charging notice Monitoring battery capacity Maximizing battery operating time ■Processor speed ■Screen brightness ■Cooling method ■System Sleep Mode Extending battery life To maximize the life of your battery packs: 1.Turn off the computer’s power 5.Charge the battery pack until the Battery indicator glows green ■If you have extra battery packs, rotate their use Removing the battery pack Installing the battery pack TOSHIBA Password Utility ■Owner String (text box) (text box) Refer to section in Chapter 7 for more information User Token field ■Create (button) Supervisor Password C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: ■Register, delete or change the Supervisor Password ■Create or invalidate a Supervisor Password token Power-upmodes Panel power on/off System Auto Off Page HW Setup & BIOS Setup Accessing HW Setup HW Setup window Setup Power On Display Boot Priority Options HDD Priority Options USB Memory BIOS Support Type Wake-upon Keyboard Dynamic CPU Frequency Mode Wake-upon LAN Built-inLAN Device Configuration USB KB/Mouse Legacy Emulation USB-FDDLegacy Emulation BIOS Setup Program Ending the BIOS Setup Program Halfway Not Registered Supervisor Password has not been registered (Default) Registered Supervisor Password has been registered •Configuration changes in the BIOS Setup Program Virtualization Technology Enhanced C-States Execute-DisableBit Capability Available Not Available Critical Battery Wake-up LCD Display Stretch Security controller TPM Clear TPM Owner The procedure to follow is as detailed below: Move the cursor to the Clear TPM Owner A message is displayed at which you should press the Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Self test S In Touch with Tomorrow TOSHIBA Boot Priority Overheating power down Problem Procedure Leave the computer off until the DC IN indicator and DC IN indicator Battery Power saver Select a power plan in the Power Options Real Time Clock The following message is Displayed on the screen: 1.Press the F1 key - the BIOS setup application will load 2.Set the date in the System Date field 3.Set the time in the System Time field Internal display panel &BIOS Setup, for further information No display Press the FN + F5 hot keys to adjust the display an external monitor Page Page DVD Super Multi drive USB floppy diskette drive SD/SDHC Card SD/SDHC Card error Remove the SD/SDHC Card from the computer occurs and then reinsert it in order to ensure it is firmly SD/SDHC Card and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the SD/SDHC Card that is inserted into the Memory Stick/Memory Stick PRO/Memory Stick PRO Duo xD picture card MultiMediaCard Dual Pointing device Touch Pad/AccuPoint Click Start -> Control Panel -> Hardware and Sound -> Mouse icon Control USB mouse Control Panel -> Hardware and Sound Mouse icon The elements of the mouse responsible for moves erratically detecting movement might be dirty - please refer instructions on how to clean it Fingerprint Sensor USB device USB device does not Remove the USB device from the computer and work then reconnect it to a free port it in order to Sound system Page i.LINK (IEEE1394) device i.LINK device does not function computer and to the device Make sure the device’s power is turned on LAN Bluetooth Check to ensure the computer’s Wireless Bluetooth device Communication Switch is set to on Check to ensure the Bluetooth Manager TOSHIBA support Specifications Physical Dimensions Environmental Requirements Power Requirements Computer Built-inModem Network control unit (NCU) Type of NCU Data transmission and reception speed 300/1200/2400/4800/7200/9600/12000/14400 33600 bps Data reception only with Page Display Controller and Video mode Display controller Video mode Page Wireless LAN Card Specifications Radio Characteristics Supported Frequency Sub-bands Wireless IEEE 802.11 Channels Sets (Revision B, G and N Draft Ver. 1.0) Frequency Range 2400-2483.5MHz Channel ID Wireless IEEE 802.11 Channels Sets (Revision A and N Draft Ver. 1.0) 5150-5850MHz Intel® Matrix Storage Manager Manually Setting up Windows (Windows Vista™) Manually Setting up Windows Manually (Windows XP) How to install Intel® Matrix Storage Manager on Windows XP or Windows Vista™: Page Bluetooth wireless technology Interoperability Page Bluetooth wireless technology and your Health Regulatory statements Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada USA-FederalCommunications Commission (FCC) ■Reorient or relocate the receiving antenna ■Increase the distance between the equipment and the receiver Caution: Exposure to Radio Frequency Radiation Taiwan Using Bluetooth® Adaptor from TOSHIBA equipment in Japan 1. Sticker Please put the following sticker on computer incorporating this product 2.Indication The indication shown below appears on this equipment Device Authorization Page AC Power Cord and Connectors United Kingdom USA UL approved BS approved AustraliaEurope AS approved Approved by the TOSHIBA Anti-theftProtection Timer Page Legal Footnotes Non-applicableIcons*1 CPU*2 Memory (Main System)*3 Battery Life*4 Hard Disk Drive (HDD) Capacity*5 LCD*6 Graphics Processor Unit (“GPU”)*7 Wireless LAN*8 Copy Protection*9 Images*10 If your computer is stolen TOSHIBA Theft Registration Owner’s details Glossary IDE: integrated drive electronics I/O: input/output IRQ: interrupt request KB: kilobyte LCD: liquid crystal display bit: boot: bps: buffer: bus: An interface for transmission of signals, data or electric power byte: cache memory: capacity: card: Synonym for board. See board CMOS: cold start: COM1, COM2, COM3 and COM4: commands: communications: DOS: Disk Operating System. See operating system driver: DVD-R (+R -R): (Dual Layer): DVD-ROM: DVD-RW (+RW -RW): floppy diskette: A removable disk that stores magnetically encoded data floppy diskette drive (FDD): Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys folder: An icon in Windows used to store documents or other folders format: To physically connect one system or device to another to exchange information interrupt request: A signal that gives a component access to the processor I/O: I/O devices: jumper: cache Light Emitting Diode (LED): Liquid Crystal Display (LCD): LSI: Large Scale Integration 2)An integrated circuit that uses large scale integration output: The results of a computer operation. Output commonly indicates data parity: password: pel: peripheral component interconnect: An industry standard 32-bitbus High speed memory within the computer circuitry that can be read or written to restart: RGB: RJ45: A modular LAN jack ROM: SCSI: SD/SDHC Card: serial communications: serial interface: SIO: terminal: TFT display: TTL: Universal Serial Bus: VGA: Index