Error Code

Cause & Message

Corrective Action

 

 

 

 

 

1C13

Message transmission error

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again.

 

 

 

 

 

1C14

Invalid parameter

When a template is used, form the template

 

 

 

again. If the error still occurs, turn the power

 

 

 

OFF and then back ON, and perform the job

 

 

 

again.

 

 

 

 

 

1C15

Exceeding file capacity

Ask your administrator to change the

 

 

 

“Fragment Page Size” setting for the Internet

 

 

 

Fax setting, or reduce the number of pages

 

 

 

and perform the job again.

 

 

 

 

 

1C20

System management module access

Turn the power OFF and then back ON.

 

 

abnormality

Perform the job in error again. If the recovery

 

 

 

is still not completed, contact your service

 

 

 

representative.

 

 

 

 

 

1C21-1C22

Job control module access abnormality

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the recovery

 

 

 

is still not completed, contact your service

 

 

 

representative.

 

 

 

 

 

1C30

Directory creation failure

Check if the access privilege to the storage

 

 

 

directory is writable. Check if the server or

 

 

 

local disc has a sufficient space in disc

 

 

 

capacity.

9

 

 

 

1C31

File creation failure

Check if the access privilege to the storage

 

 

 

directory is writable. Check if the server or

 

 

 

local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

1C32

File deletion failure

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

1C33

File access failure

Check if the access privilege to the storage

 

 

 

directory is writable. Check if the server or

 

 

 

local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

1C40

Image conversion abnormality

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

1C60

HDD full failure during processing

Reduce the number of pages of the job in error

 

 

 

and perform the job again. Check if the server

 

 

 

or local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

211

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Toshiba e-STUDIO230/280 manual 211, Error Code Cause & Message Corrective Action