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Toshiba e-STUDIO230/280 manual 211, Error Code Cause & Message Corrective Action

Models: e-STUDIO230/280

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	Error Code	Cause & Message	Corrective Action

	1C13	Message transmission error	Turn the power OFF and then back ON.
			Perform the job in error again.

	1C14	Invalid parameter	When a template is used, form the template
			again. If the error still occurs, turn the power
			OFF and then back ON, and perform the job
			again.

	1C15	Exceeding file capacity	Ask your administrator to change the
			“Fragment Page Size” setting for the Internet
			Fax setting, or reduce the number of pages
			and perform the job again.

	1C20	System management module access	Turn the power OFF and then back ON.
		abnormality	Perform the job in error again. If the recovery
			is still not completed, contact your service
			representative.

	1C21-1C22	Job control module access abnormality	Turn the power OFF and then back ON.
			Perform the job in error again. If the recovery
			is still not completed, contact your service
			representative.

	1C30	Directory creation failure	Check if the access privilege to the storage
			directory is writable. Check if the server or
			local disc has a sufficient space in disc
			capacity.	9

	1C31	File creation failure	Check if the access privilege to the storage
	1C31	File creation failure	Check if the access privilege to the storage
			directory is writable. Check if the server or
			local disc has a sufficient space in disc
			capacity.

	1C32	File deletion failure	Turn the power OFF and then back ON.
			Perform the job in error again. If the error still
			occurs, contact your service representative.

	1C33	File access failure	Check if the access privilege to the storage
			directory is writable. Check if the server or
			local disc has a sufficient space in disc
			capacity.

	1C40	Image conversion abnormality	Turn the power OFF and then back ON.
			Perform the job in error again. If the error still
			occurs, contact your service representative.

	1C60	HDD full failure during processing	Reduce the number of pages of the job in error
			and perform the job again. Check if the server
			or local disc has a sufficient space in disc
			capacity.

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Toshiba e-STUDIO230/280 manual 211, Error Code Cause & Message Corrective Action

Contents

Page EPA Energy Star MFD Table of Contents Table of Contents 233 Filing 221251 285Page Machine Noise Information Toshiba Quality is Second to None Supplies/Parts TonerGeneral Advice PrefaceTip Features of the e-STUDIO230/280 When Installing or Moving General PrecautionsPage 10cm 10cm80cm Other PointsWhen Using the Multifunctional Digital Systems Other Points During Maintenance or Inspection When Handling Supplies Disclaimer Notice Disclaimer Notice Before Using 1 Equipment Main Components Description of Each ComponentKey copy counter MU-8, MU-10 Optional EquipmentOffset tray MJ-5005 Job separator MJ-5004Additional drawer module MY-1021 Paper feed pedestal KD-1011Saddle-stitch finisher MJ-1025 Single-staple finisher MJ-1022Control Panel Error lamp Access buttonPrint DATA/MEMORY RX/FAX communication Interrupt buttonWhen Fixing the Angle of the Control Panel Angle of the control panel is fixed at 7 degrees Touch Panel Function setting areaMessage Display Touch-buttonsSettings set functions confirmation button Touch Panel Contrast Adjustment Volume Clearing the Functions SelectedAutomatic Function Clear Enter Setting LettersTurning off the Power Shutting down Turning on the Power SwitchAbout 25 seconds later, the equipment Will be ready Press the User Functions button on the control panelTurning on the Power Switch Key in a registered department code 5- digit Controlling the Use of the Copier with Department CodesDo not pull out the key copy counter during copying Switching to the ENERGY-SAVING Mode Acceptable Copy Paper Types and Sizes Setting Copy PaperFeeder Paper Type Paper Size Maximum sheet capacity OHPPage Paper Type Toshiba Recommendation Paper Weight Handling and Storing Paper3478/ZWECK-AVERY Page Adjust the side guides with both hands Page Press the User Functions button on Control panel Place paper face up in the drawersPage Setting Copy Paper Page Set paper aligned in tray a and tray B HOW to Make Copies Setting Originals Acceptable Original Types and SizesMaximum Number of Sheets that can be Stored Page Setting Originals Page Continuous Feed Mode Inside the Single-feed Mode General Copying Procedures Initial default SettingsCopying Procedure Place paper in the drawers Place the originals Select the copy modes as requiredPress the Start button Place the next original, and press the Start button When Coming Across the Situations belowAuto JOB Start JOB Preset Setting Auto Job StartPlace the originals Select the copy mode Canceling auto job start Confirming and Canceling Auto Job StartInterrupt Copying Press the Interrupt buttonReplace the original with a new one Stopping the Copy Operation Bypass Copying Bypass CopyingBypass Copying See Setting the Other Size button Press the Start button Bypass Copying on Non-Standard-Size Paper Press the Start button Storing a Non-Standard Size in Memory Before copying on an envelope COM10CHO-3 YOU-4 Copying on an envelope Align the side guide to the envelope Place the envelopes on the bypass traySize Place the original on the original glass10Press the Start button HOW to Make Copies Setting of Basic Copy Modes Automatic Paper Selection APS Paper SelectionPress the Start button Press the Start button Setting the Other Size button Setting the Mixed Original Size To make duplex copying, select the automatic magnification Reduction and Enlargement Copying Press the AMS button Reduction and Enlargement Copying Press the Start button Type of Finishing Mode Selecting Finishing ModesFinishing Modes and Finishers Optional MJ-1025 MJ-1022 Names of each Finisher OptionalMJ-5004 MJ-5005 Names of each Inner Finisher OptionalSort/Group Copying PlacePress the Sort or Group button Rotate Sort Mode Setting Staple Sort Mode Place paper in the drawers Staple SortingExample of selecting the Front STAPLE-1 button Maximum Number of Sheets that can be Stapled A3, B4, FOLIO, LD, LG, FOLIO, CompA3, FOLIO, LD, Comp Magazine Sort & Saddle Stitch Mode Booklet Mode Set the paper size LT-R Available Conditions for Saddle StitchHole Punch Mode Optional LD, LG, LT, LT-R, Comp For Making 1-sided, 2-sided and Book-type Copies Duplex CopyingPress the Start button Sided Originals 2-Sided Copies On the basic menu, press the highlighted button on the right Sided Originals 2-Sided Copies Place paper in the drawersSided Originals 1-Sided Copies Press the 2 2 Duplex buttonBook-type Originals to 2-Sided Copies 100101 102 Original Mode103 Copy Density AdjustmentAutomatic Copy Density Modes Press the Auto button104 105 Image Editing and Image Adjustment106 Background Adjustment107 108 109 Using the Editing Functions110 Press the Start button Creating a Bookbinding Margin 111112 113 Edge Erase114 Book Centre EraseDUAL-PAGE 115If you need a binding margin, set the right or left margin 116 117 1/4Select the type of the original 118119 Magazine Sort from the Editing MenuSelect the paper type Example of copying a 12-page documentEnter button 120Image Editing 121Trimming/Masking 122 Mirror Image 123Negative/Positive Reversal 124125 Y Zoom126 Cover CopyingPlace paper other than cover paper in the drawers 127128 129 Sheet Insertion ModePress Copied or Blank button 130Than 3 digits for insertion and press SET button131 Time & Date Stamp132 NumberingKey in the starting page number 133JOB Build 134Place the originals of the 1st job 135 136 137 138 Direction of Copy Images in 1 to 2 and 2 to139 Pressmenu.the 2 2 Duplex in the basic 140CONTINUOUS/SINGLE Original Feeding Continuous Feed Mode Place paper in the drawers141 Press the ADF buttonPress the Sadf button 142143 Storing Originals144 Store to e-FILINGPress the BOX/FOLDER button 14512Press the Function Clear button to finish this job 146147 Copy & File148 Select the desired locationSelect the desired file format 149 150 151 Scanning the ImagesScanning Procedure Place the originals Scan Setting in the Touch PanelSelect the desired scan mode and press the button 152153 154 Scan to e-FILING155 156 10Press the SCAN! button 157158 Scan to FileSelect the file format 159Press the Enter button Press the SCAN! button 160161 162 Scan to E-MAILPress the E-MAIL to button and select the address 163164 Press the Body button and enter the text body, etcPress the File Name button and name the scanned data 165 Press the Edit button and set the original size and type10Set the size of the attached data 166 167 Internet FAXInternet FAX Precaution for Internet Transmission168 Internet Fax Transmission Overview169 Setting the Transmission Conditions Sending Internet FAX170 171 172 173 174 175 176 177 178 179 Searching Address Using Ldap Server 180Presspanel. the FAX button on the control Multi-address Transmission 181Specify the recipient 182Confirming the Destinations Press the Destination button183 184 Advanced FunctionSending 2-sided Originals Press the Start button Priority Transmission 185186 When SMTP* is selected for Receive Mode When POP3* is selected for the Receive ModeReceiving Internet FAX 187Receiving from POP3 Server 188Checking completes Receiving from Smtp Server189 JOB Status190 JOB Status191 Print JOB List192 193 194 Proof Print JOB195 196 Private Print JOB197 198 When Using the Department Codes199 200 Confirming the Status of FAX/INTERNET FAX JOB201 Confirming the Status of ScanLOG List 202Print Log Send/Receive Log 203Scan Log 204205 Address Registration from LOG Lists206 207 Printing SEND/RECEIVE LOG List of FAXStatus Releasing the Print Error208 Change the paper size of the drawer to the specified size209 210 Error Code211 Error Code Cause & Message Corrective Action212 Smtp server connection error213 214 215 Scan Job Error Code Cause & Message Corrective Action216 217 218 219 Printer Error Code Cause & Message Corrective Action220 RFC related Error Code Cause & Message Corrective Action221 FilingFiling Functions Documents efficiently 223Setting UP BOX 225 Changing Input Data Change the data of the BOX Name and the Password227 Deleting BOX 229 Printing Stored DocumentPrint the whole Document Select the document to be printedExecute Test Printing Press the Print buttonPrinting the Stored Document with Added/Changed Settings 231Perform steps 1 to 4 of the Print the whole Document Press the Settings button Set printing as required 233 TemplateTemplate 235 Recalling TemplateRecalling Template 237 Registering Template Public Template GroupUser Group 239 Registering the Template in the User Group Press the Save button241 Enter the data for registering the new user groupPress the empty Template button, Then press the Save button 10Press the Save button Enter the data requested243 Press the button of Name 1, Name 2 and/or User Name Changing the Data of User Group 24511 7 Press the Enter button Press the Name button and/or the User Name button247 Deleting TemplateDeleting Template 249 250 11.TEMPLATE 251 When the Graphic Symbols Blink on the Touch Panel252 Saddle Stitching Unit Misfeed symbol Replace Toner Cartridge symbolFINISHER/HOLE Punch Unit Misfeed symbol Call Service symbol254 Replace Toner Cartridge Symbol255 256 257 Additional Explanation 258Clear Paper Symbol 259Rotate the green knob to remove any misfed originals 260 261 262 Open the cover Remove any misfed paper Close the cover 263264 265 266 267 268 269 270 271 Rotate the knob in the lower right clockwise 272273 Adding Staples Optional274 275 276 277 278 Removing Jammed Staples Optional279 280 281 282 Disposing of the Punched Paper Bits OptionalCall Service Symbol Periodic Maintenance Message283 284 285 MaintenancePower ON/OFF status Weekly MaintenanceDaily Inspection Items for Daily CheckCleaning the Charger Open the front cover Clean the charger287 Display does not Change when Buttons or Icons are Pressed Simple TroubleshootingEquipment does not Start Item to be checked Countermeasure ReferenceImage Density is too Low 289Image Density is too High Items to be checked Countermeasure ReferenceImages are Blurred Images are Stained291 Images are Partially MissingFunctions cannot be Set 292 13.MAINTENANCE 293 Specifications & OptionsOPC 294295 296 Continuous Copying Speed Unit sheets/minB4, FOLIO, LG, Comp 297 Specifications of OptionsReversing Automatic Document Feeder Large Capacity Feeder298 Additional Drawer ModuleA3, B4, FOLIO, LD, LG, LT-R, Comp MJ-1025 with mixed paper not loaded 299ST-R A3, B4, FOLIO, LD, LG, CompTray Loading Capacity MJ-1022 with mixed paper not loaded 300A3, FOLIO, LD CompMJ-1022 with mixed paper loaded 301Bridge Unit Job Separator302 Offset TrayHole Punch Unit 303 Packing ListCombination Matrix 1/2 Copying Function Combination MatrixCombination Matrix 2/2 305306 Index 307Numerics 308 Maintenance 309Magazine Sort 310 Switching to the ENERGY-SAVING Setting of Basic Copy ModesUsing the Editing Functions When the Graphic Symbols Blink on Touch Panel312 Page 6LA91325000 R04022053500-TTEC