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Toshiba e-STUDIO230/280 manual 212, Smtp server connection error

Models: e-STUDIO230/280

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12.ERROR CODE (Cont.)

	Error Code	Cause & Message	Corrective Action

	1C61	Address Book reading failure	Turn the power OFF and then back ON.
			Perform the job in error again.
			Reset the data in the Address Book and
			perform the job again.
			If the error still occurs, contact your service
			representative.

	1C62	Memory acquiring failure	Turn the power OFF and then back ON.
			Perform the job in error again. If the error still
			occurs, contact your service representative.

	1C63	Terminal IP address unset	Ask your administrator to set the IP address of
			the equipment.

	1C64	Terminal mail address unset	Ask your administrator to set the E-mail
			address of the equipment.

	1C65	SMTP address unset	Ask your administrator to set the SMTP server
			address.

	1C66	Server time time-out error	Check if the SMTP server is operating
			properly.

	1C67	NIC time time-out error	Turn the power OFF and then back ON.
			Perform the job in error again. If the error still
			occurs, contact your service representative.

	1C68	NIC access error	Turn the power OFF and then back ON.
9			Perform the job in error again. If the error still
9			occurs, contact your service representative.
	1C69	SMTP server connection error	Ask your administrator to set the login name or
			password of SMTP server and perform the job
			again. Check if the SMTP server is operating
			properly.

	1C6A	HOST NAME error	Ask your administrator to check if there is an
			illegal character in the device name. Delete
			the illegal character and reset the appropriate
			device name.

	1C6B	Terminal mail address error	Ask your administrator to check if there is an
			illegal character in the E-mail address of the
			equipment. Delete the illegal character and
			reset the appropriate E-mail address, then
			perform the job again.

	1C6C	Destination mail address error	Check if there is an illegal character in the
			Destination E-mail address. Delete the illegal
			character and reset the appropriate
			Destination E-mail address, then perform the
			job again.

212	9.JOB STATUS

Image 214

Toshiba e-STUDIO230/280 manual 212, Smtp server connection error

Contents

Page EPA Energy Star MFD Table of Contents Table of Contents 251 Filing 221233 285Page Machine Noise Information Toshiba Quality is Second to None Toner Supplies/PartsGeneral Preface AdviceTip Features of the e-STUDIO230/280 General Precautions When Installing or MovingPage Other Points 10cm 10cm80cmWhen Using the Multifunctional Digital Systems Other Points During Maintenance or Inspection When Handling Supplies Disclaimer Notice Disclaimer Notice Before Using 1 Equipment Description of Each Component Main ComponentsOffset tray MJ-5005 Optional EquipmentKey copy counter MU-8, MU-10 Job separator MJ-5004Saddle-stitch finisher MJ-1025 Paper feed pedestal KD-1011Additional drawer module MY-1021 Single-staple finisher MJ-1022Control Panel Print DATA/MEMORY RX/FAX communication Access buttonError lamp Interrupt buttonWhen Fixing the Angle of the Control Panel Angle of the control panel is fixed at 7 degrees Message Display Function setting areaTouch Panel Touch-buttonsSettings set functions confirmation button Clearing the Functions Selected Touch Panel Contrast Adjustment VolumeAutomatic Function Clear Setting Letters EnterAbout 25 seconds later, the equipment Will be ready Turning on the Power SwitchTurning off the Power Shutting down Press the User Functions button on the control panelTurning on the Power Switch Controlling the Use of the Copier with Department Codes Key in a registered department code 5- digitDo not pull out the key copy counter during copying Switching to the ENERGY-SAVING Mode Feeder Paper Type Paper Size Maximum sheet capacity Setting Copy PaperAcceptable Copy Paper Types and Sizes OHPPage Handling and Storing Paper Paper Type Toshiba Recommendation Paper Weight3478/ZWECK-AVERY Page Adjust the side guides with both hands Page Place paper face up in the drawers Press the User Functions button on Control panelPage Setting Copy Paper Page Set paper aligned in tray a and tray B HOW to Make Copies Acceptable Original Types and Sizes Setting OriginalsMaximum Number of Sheets that can be Stored Page Setting Originals Page Continuous Feed Mode Inside the Single-feed Mode Initial default Settings General Copying ProceduresCopying Procedure Place paper in the drawers Select the copy modes as required Place the originalsPress the Start button When Coming Across the Situations below Place the next original, and press the Start buttonSetting Auto Job Start Auto JOB Start JOB PresetPlace the originals Select the copy mode Confirming and Canceling Auto Job Start Canceling auto job startPress the Interrupt button Interrupt CopyingReplace the original with a new one Stopping the Copy Operation Bypass Copying Bypass CopyingBypass Copying See Setting the Other Size button Press the Start button Bypass Copying on Non-Standard-Size Paper Press the Start button Storing a Non-Standard Size in Memory COM10 Before copying on an envelopeCHO-3 YOU-4 Copying on an envelope Size Place the envelopes on the bypass trayAlign the side guide to the envelope Place the original on the original glass10Press the Start button HOW to Make Copies Setting of Basic Copy Modes Paper Selection Automatic Paper Selection APSPress the Start button Press the Start button Setting the Other Size button Setting the Mixed Original Size To make duplex copying, select the automatic magnification Reduction and Enlargement Copying Press the AMS button Reduction and Enlargement Copying Press the Start button Selecting Finishing Modes Type of Finishing ModeFinishing Modes and Finishers Optional Names of each Finisher Optional MJ-1025 MJ-1022Names of each Inner Finisher Optional MJ-5004 MJ-5005Place Sort/Group CopyingPress the Sort or Group button Rotate Sort Mode Staple Sorting Setting Staple Sort Mode Place paper in the drawersExample of selecting the Front STAPLE-1 button A3, B4, FOLIO, LD, LG, FOLIO, Comp Maximum Number of Sheets that can be StapledA3, FOLIO, LD, Comp Magazine Sort & Saddle Stitch Mode Booklet Mode Set the paper size Available Conditions for Saddle Stitch LT-RHole Punch Mode Optional LD, LG, LT, LT-R, Comp Duplex Copying For Making 1-sided, 2-sided and Book-type CopiesPress the Start button Sided Originals 2-Sided Copies Sided Originals 2-Sided Copies Place paper in the drawers On the basic menu, press the highlighted button on the rightPress the 2 2 Duplex button Sided Originals 1-Sided Copies100 Book-type Originals to 2-Sided Copies101 Original Mode 102Automatic Copy Density Modes Copy Density Adjustment103 Press the Auto button104 Image Editing and Image Adjustment 105Background Adjustment 106107 108 Using the Editing Functions 109110 111 Press the Start button Creating a Bookbinding Margin112 Edge Erase 113Book Centre Erase 114115 DUAL-PAGEIf you need a binding margin, set the right or left margin 116 1/4 117118 Select the type of the originalSelect the paper type Magazine Sort from the Editing Menu119 Example of copying a 12-page document120 Enter button121 Image EditingTrimming/Masking 122 123 Mirror Image124 Negative/Positive ReversalY Zoom 125Cover Copying 126127 Place paper other than cover paper in the drawers128 Sheet Insertion Mode 129Than 3 digits for insertion and press 130Press Copied or Blank button SET buttonTime & Date Stamp 131Numbering 132133 Key in the starting page number134 JOB BuildPlace the originals of the 1st job 135 136 137 Direction of Copy Images in 1 to 2 and 2 to 138139 140 Pressmenu.the 2 2 Duplex in the basic141 Continuous Feed Mode Place paper in the drawersCONTINUOUS/SINGLE Original Feeding Press the ADF button142 Press the Sadf buttonStoring Originals 143Store to e-FILING 144145 Press the BOX/FOLDER button146 12Press the Function Clear button to finish this jobCopy & File 147Select the desired location 148Select the desired file format 149 150 Scanning the Images 151Select the desired scan mode and press the button Scan Setting in the Touch PanelScanning Procedure Place the originals 152153 Scan to e-FILING 154155 156 157 10Press the SCAN! buttonScan to File 158159 Select the file format160 Press the Enter button Press the SCAN! button161 Scan to E-MAIL 162163 Press the E-MAIL to button and select the addressPress the Body button and enter the text body, etc 164Press the File Name button and name the scanned data Press the Edit button and set the original size and type 16510Set the size of the attached data 166 Internet FAX 167168 Precaution for Internet TransmissionInternet FAX Internet Fax Transmission Overview169 Sending Internet FAX Setting the Transmission Conditions170 171 172 173 174 175 176 177 178 179 180 Searching Address Using Ldap ServerPresspanel. the FAX button on the control 181 Multi-address TransmissionConfirming the Destinations 182Specify the recipient Press the Destination button183 Advanced Function 184Sending 2-sided Originals 185 Press the Start button Priority Transmission186 Receiving Internet FAX When POP3* is selected for the Receive ModeWhen SMTP* is selected for Receive Mode 187Checking completes 188Receiving from POP3 Server Receiving from Smtp ServerJOB Status 189JOB Status 190Print JOB List 191192 193 Proof Print JOB 194195 Private Print JOB 196197 When Using the Department Codes 198199 Confirming the Status of FAX/INTERNET FAX JOB 200Confirming the Status of Scan 201202 LOG ListPrint Log 203 Send/Receive Log204 Scan LogAddress Registration from LOG Lists 205206 Printing SEND/RECEIVE LOG List of FAX 207208 Releasing the Print ErrorStatus Change the paper size of the drawer to the specified size209 Error Code 210Error Code Cause & Message Corrective Action 211Smtp server connection error 212213 214 Scan Job Error Code Cause & Message Corrective Action 215216 217 218 Printer Error Code Cause & Message Corrective Action 219RFC related Error Code Cause & Message Corrective Action 220Filing 221Filing Functions 223 Documents efficientlySetting UP BOX 225 Change the data of the BOX Name and the Password Changing Input Data227 Deleting BOX Print the whole Document Printing Stored Document229 Select the document to be printedPress the Print button Execute Test Printing231 Printing the Stored Document with Added/Changed SettingsPerform steps 1 to 4 of the Print the whole Document Press the Settings button Set printing as required Template 233Template Recalling Template 235Recalling Template 237 Public Template Group Registering TemplateUser Group 239 Press the Save button Registering the Template in the User GroupEnter the data for registering the new user group 241Press the empty Template button, Then press the Save button Enter the data requested 10Press the Save button243 Press the button of Name 1, Name 2 and/or User Name 245 Changing the Data of User GroupPress the Name button and/or the User Name button 11 7 Press the Enter buttonDeleting Template 247Deleting Template 249 250 11.TEMPLATE When the Graphic Symbols Blink on the Touch Panel 251252 FINISHER/HOLE Punch Unit Misfeed symbol Replace Toner Cartridge symbolSaddle Stitching Unit Misfeed symbol Call Service symbolReplace Toner Cartridge Symbol 254255 256 257 258 Additional Explanation259 Clear Paper SymbolRotate the green knob to remove any misfed originals 260 261 262 263 Open the cover Remove any misfed paper Close the cover264 265 266 267 268 269 270 271 272 Rotate the knob in the lower right clockwiseAdding Staples Optional 273274 275 276 277 Removing Jammed Staples Optional 278279 280 281 Disposing of the Punched Paper Bits Optional 282Periodic Maintenance Message Call Service Symbol283 284 Maintenance 285Daily Inspection Weekly MaintenancePower ON/OFF status Items for Daily CheckOpen the front cover Clean the charger Cleaning the Charger287 Equipment does not Start Simple TroubleshootingDisplay does not Change when Buttons or Icons are Pressed Item to be checked Countermeasure ReferenceImage Density is too High 289Image Density is too Low Items to be checked Countermeasure ReferenceImages are Stained Images are BlurredImages are Partially Missing 291Functions cannot be Set 292 13.MAINTENANCE Specifications & Options 293294 OPC295 Continuous Copying Speed Unit sheets/min 296B4, FOLIO, LG, Comp Reversing Automatic Document Feeder Specifications of Options297 Large Capacity FeederAdditional Drawer Module 298A3, B4, FOLIO, LD, LG, LT-R, Comp ST-R 299MJ-1025 with mixed paper not loaded A3, B4, FOLIO, LD, LG, CompA3, FOLIO, LD 300Tray Loading Capacity MJ-1022 with mixed paper not loaded CompBridge Unit 301MJ-1022 with mixed paper loaded Job SeparatorOffset Tray 302Hole Punch Unit Packing List 303Copying Function Combination Matrix Combination Matrix 1/2305 Combination Matrix 2/2306 307 IndexNumerics 308 309 MaintenanceMagazine Sort 310 Using the Editing Functions Setting of Basic Copy ModesSwitching to the ENERGY-SAVING When the Graphic Symbols Blink on Touch Panel312 Page 6LA91325000 R04022053500-TTEC