2. SIMPLE TROUBLESHOOTING

Status

Items to be Checked

Countermeasure

Reference

 

 

 

page

 

 

 

 

Copier

Is the power cord plug firmly inserted

Insert the power cord plug firmly.

 

does not

in the outlet?

 

 

start

Are the front covers firmly closed?

Close the front covers properly.

P 8

 

 

Are the bypass feed unit cover and

Close the covers properly.

P 132,138

 

the large-capacity feeder cover firmly

 

 

 

closed?

 

 

 

Is the exit cover firmly closed?

Close the exit cover properly.

P 8

Display

Is the copier in the Energy Saving

Press the Energy Saver key to clear

P 10,20

panel

mode?

the mode. (It takes a while until the

 

does not

 

copier becomes ready.

 

change

Is the ID code input? Is the ID code

Input the correct ID code.

P 10,107

when

correct?

 

 

keys or

 

 

 

Is a key copy counter used?

If you are using a key copy counter,

P 9,117

icons are

 

insert it into the slot.

 

pressed

 

 

Is the “Warming up” message

Wait until the copier becomes ready.

 

 

 

 

displayed?

 

 

 

 

 

 

 

Does the password of administrator

Password of administrator is required.

P 94,109

 

input screen appear?

Ask your copier manager.

 

 

Is interrupt copying set?

Press the INTERRUPT key to clear the

P 10,49

 

 

mode.

 

 

 

 

 

Copies

Is the original cover firmly closed?

Close the cover firmly to shut out any

 

are not

 

outer light.

 

clear

Is the original cover or the glass dirty?

Clean the original cover with a cloth

 

 

 

moistened with a neutral detergent or

 

 

 

the original glass with cleaning liquid.

 

 

 

Then, wipe off completely with a dry

 

 

 

cloth.

 

 

 

 

 

 

Is the transport belt of the automatic

Clean the transport belt with a cloth

 

 

document feeder dirty?

moistened with a neutral detergent.

 

 

 

Then, wipe the detergent completely

 

 

 

off with a dry cloth.

 

 

 

 

 

 

Are transparent sheets or double-

The original is transparent and the

P 58

 

sided originals used?

paper colour or the other side of the

 

 

 

original shows through. Set the

 

 

 

background lighter.

 

 

 

 

 

Copy

Has the “Install new toner cartridge”

Install a new toner cartridge.

 

P 136

density

message appeared?

 

 

is too

 

 

 

Is the image density set lighter than

Set the copy density properly in the

P 36

light

standard?

manual density mode.

 

 

 

 

 

 

 

MAINTENANCE

157

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Image 161
Toshiba FC22, FC15 manual Simple Troubleshooting