Toshiba IK-WB02A manual Installation/Set up, Recording Setting up, Others, Symptom

Symptom		Cause	How to Manage
Recorded	●FTP recording function is		●Check the FTP recording function whether it is set to
images are not	not set to ON.		ON. (→ page 43)
saved in FTP
server.	●IP address of the FTP		●Set the correct information in the setting screen.
	server, ID/ password or		(→ page 42)
	transfer directory is not
	set properly.
	●Could not keep the		●If the recording did not resume even if you wait for
	communication with the		more than 1 minute, check the connections with FTP
	server during file transfer		server and the network camera.
	using FTP.		●When “Image Accumulation” is set to “ON”
			(→ page. 49), unsent recording files are accumulated
			in an SD memory card of the network camera. When
			the connection is re-established, all the accumulated
			recording data is sent to an FTP server.
Pre-/post-	●Pre-ecording data is the		●Depending on the conditions of your server,
recording files of	data before alarm has		networking, image size and/or image quality settings,
the Alarm are not	generated. Therefore, its		numbers of sent images may become fewer than your
sent to the FTP	data sending order is not		expectation.
server.	necessarily in order.
Cannot solve the			●Press the reset button.
problems.			Pressing the reset button returns all the firmware
			settings of the camera to their default values (initial
			state at the time of purchase).
			Perform the following procedure to initialize the camera
			settings.
			1. Use a LAN cable to connect the camera to a hub
			with the power is turned on.
			2. Turn on the camera.
			3. Wait about one minute.
			4. Press and hold the camera reset button for five to
			ten seconds.
			5. Wait about one minute.
			Once the camera has restarted, reconfigure the
			settings. For details on the network and other initial
			settings, refer to page 13.
			●Consult with your dealer.

Installation/Set up

and OperationViewing • Listening

Recording

Setting up

Others

93