Index

A

abandoned call numbers (see Call History), 35

about this book conventions, viii

how to use this guide, viii organization, vii related documents, ix

access codes, 52, 53, 71, 74 account codes, 23, 71, 74

calls, 23 forced, 23 verified/non-verified, 23

add-on moduleDSS console, 79 advisory messaging, 76

all call page, 50 alphanumeric entry, 67 ANI, 35

answer a call, 10 answering calls, 9 attendant console, 74 automatic

busy redial, 71, 74 callback, 26 callback cancel, 71, 74 hold, 17

line selection, 8 automatic busy redial, 25 automatic hold, 17

B

background music (BGM), 27, 71, 74 busy override, 47

button labels, 87 programming, 71

buttons

3000-series LCD, 3, 6

DSS on ADMs and DSS consoles, 81 extension, viii

FB, 92 fixed, 3, 5 flexible, 3, 6 one touch, 72

C

caller ID, 35 call forward

access codes, 71 any call, 29 override, 84 station, 28 system, 28

call history, 35 call hold, 17 calling, 9 call park, 74

orbits, 35

call pickup, 36, 71, 74

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Toshiba DKT, IPT manual Index