Account Code Calls, Forced Account Codes | Toshiba DKT, IPT specification

Advanced Operation

Account Code Calls

Account Code Calls

Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking, and line restriction applications. Account Codes are assigned in the system as a fixed length (default is six digits) and are recorded by the system, along with the details of the calls, which can be printed on a Station Message Detail Recording (SMDR) report.

Verified/Non-Verified Account Codes

If programmed for Verified Account Codes, the system checks the account code you entered against a list created by the CTX System Administrator. The code you enter must be on the list for the call to proceed. Non-verified account codes must be of a uniform length specified by the CTX System Administrator.

Forced Account Codes

Some applications require you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

➤To dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes has been entered, the number will be checked against the verified list, if chosen, and the call will continue as normal. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers:

1) 911

2)

_______ 3)

_______

Strata CTX DKT/IPT Telephone 10/03

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Toshiba DKT, IPT manual Account Code Calls, Verified/Non-Verified Account Codes, Forced Account Codes

Contents

DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features DADM/DSS Console Appendix C IPT1020-SD Settings Organization Introduction Conventions How to Use This Guide See Figure Related Documents/Media Introduction DKT3000-series Telephones Grand Tour Grand Tour Flexible Buttons Fixed ButtonsLiquid Crystal Display DKT2000-series Telephones IPT1020-SD Telephones DKT2020-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button Handset Answering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree Answerback Responding to a Lit Msg LED Message Waiting Turning On/Off MW LED on Another Extension Microphone To transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate To conference calls Conference CallsTo transfer conference control To hold a conference call Adding Voice Mail to a Conference Connecting Two Outside Lines To Split from a conference Conference Split/Join/DropTo Drop the Split party from a conference Exclusive Hold HoldAutomatic Hold Consultation Hold LCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep Tone Advanced Operation Using Your LCD Line Soft Keys Soft Key Example To set an advisory message Advisory MessagesTo clear the registered message Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account Codes To enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM button System Call ForwardStation Station Call Forward Categories Call Forward Settings To use the Call Forward button sequence Station Call Forward Procedures Call Forward Examples Call Forward Procedure Feature Button Sequence Call Forward Procedure Feature Button Sequence Advanced Operation An ext Call Park Orbits Call HistoryTo view Call History Group Pickup Call PickupTo park a call To retrieve a parked call To perform Call Pickup Ringing, Page or Held Call Pickup To answer a waiting call by placing the current call on hold Call Waiting Direct Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To set distinctive ringing CTX software R1.2 or lower Distinctive RingingTo set distinctive ringing CTX software R1.3 or higher To activate DND on your Primary extension Do Not DisturbTo activate DND on a non-Primary extension To deactivate DND Door Locks Setting DND for Another Extension To answer a door phone call Door Phones Emergency Call Echo CancellationEmergency Monitoring Station To call/monitor a door phone Language Codes Emergency RingdownMicrophone Cut-Off To change the Language Display To make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA call Busy Override Override CallsDo Not Disturb Override To use Busy Override Destination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class Override To perform Class of Service Override Class of Service OverridePaging Privacy Override All Call Answering aEmergency To make an All Call Privacy To set/cancel PrivacyRedial To use Privacy Release Speed Dial Making a Call Using Speed Dial To access the SD directories Accessing System SD and Personal SD Directories DKT3014-SDL Name Storage Advanced Speed Dial Operation To change Tone Dialing Tone/Pulse Dialing Voice Mail Soft Keys Voice Mail Direct Transfer Accept Soft Keys for CTX Digital Telephones Next Name Security Code To record a call Call Recording Pause/Resume Recording Other Voice Mail Features DKT3014 LCD Features Direct Station Selection Directory and Speed Dial Listings Internal Directory and External Directory System Speed Dial and Personal Speed Dial To assign Station Speed Dial names Storing Personal Speed Dial Names Press 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features User Programming Programming Feature Buttons Flexible Button Codes User Programming Mode Feature Code Setting/Changing a Flexible Button’s Function Changing a One Touch Button One Touch Buttons To Use a One Touch Button Setting/Changing a Personal Speed Dial Code QI7UQ + Feature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED LED Indicator Details DADM/DSS Console Buttons and LEDs Dadm DSS Buttons DSS Console Transferring to an Idle Station Calling a StationTo transfer a call to an idle station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy station Call Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS Console Centrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing Repeat Delayed Ringing Definitions Button Labels LQH 3656 Button Labels IPT1020-SD Settings FB buttons for 10-button phones FB Buttons FB buttons for 14-button phones IPT-to-IP Network Connection Instructions Initializing the IPT1020-SD Manual setting, then press +ROG. Press % Action LCD Indication Remarks IP Telephone Start Up Sequence FB3 IPT1020-SD Function Settings Viewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit Volume Index 100 101 102