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Toshiba IPT manual The Grand Tour, DKT3000-series Telephones

Models: IPT

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The Grand Tour	1

This chapter familiarizes you with DKT3000-series digital speakerphones, IPT1020-SD Internet Protocol Telephones (IPTs), and DKT2000-series digital speakerphones (model numbers appear on the bottom of your telephone).

DKT3000-series Telephones

The DKT3000-series models include:

•DKT3010-S 10-button

•DKT3020-S 20-button (shown on the next page)

•DKT3010-SD 10-button with two-line by 24-character LCD

•DKT3020-SD 20-button with two-line by 24-character LCD

•DKT3014-SDL 14-button with eight-line by 24-character tilting LCD and 16 Soft Key buttons (shown on page 63)

All of the DKT3000-series Toshiba speakerphones enable you to place and receive calls without lifting the handset.

Strata CTX DKT/IPT Telephone 10/03

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Toshiba IPT manual The Grand Tour, DKT3000-series Telephones

Contents

October DKT/IPT Telephone User GuideDigital Business Telephone Systems Telecommunication Systems DivisionPublication Information Copyright Toshiba America Information Systems, IncTelecommunication Systems Division Telecommunication Systems Division TOSHIBA AMERICA INFORMATION SYSTEMS, INC. “TAIS”Telecommunication Systems Division License Agreement Toshiba America Information Systems, IncTelecommunication Systems Division Limited WarrantyToshiba America Information Systems, Inc Chapter 2 - The Basics ContentsIntroduction Chapter 1 - The Grand TourChapter 3 - Advanced Operation Contents Chapter 3 - Advanced OperationStrata CTX DKT/IPT Telephone 10/03 Chapter 5 - User Programming Chapter 4 - DKT3014 LCD FeaturesContents Appendix C - IPT1020-SD SettingsChapter 6 - DADM/DSS Console Appendix A - Centrex ApplicationContents Appendix C - IPT1020-SD SettingsStrata CTX DKT/IPT Telephone 10/03 Organization IntroductionCalls attention to important instructions or information How to Use This GuideConventions viiiSee Figure Related Documents/MediaIntroduction Related Documents/MediaStrata CTX DKT/IPT Telephone 10/03 DKT3000-series Telephones The Grand TourThe Grand Tour LCD Control Buttons Fixed ButtonsFlexible Buttons Liquid Crystal DisplayDKT2000-series Telephones IPT1020-SD TelephonesDKT2020-SD Telephone LED IndicatorsFixed Buttons The Grand TourLCD Control Buttons Line ButtonsFlexible Buttons Liquid Crystal DisplayThe Basics Important - Read FirstWhat’s My Line? The Basics Which Outgoing/Incoming Call Features Do I Have?Handset Making a CallHot Dialing Spkr ButtonHandsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference controlConnecting Two Outside Lines Adding Voice Mail to a ConferenceTo add Voice Mail to a conference call performed by Conference Master Conference Split/Join/Drop To Split from a conferenceTo Drop the Split party from a conference Consultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeAdvanced Operation Using Your LCDSoft Key Soft KeysAdvanced Operation Soft Key PromptsSoft Key Example Advisory Messages To set an advisory messageTo clear the registered message Forced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker To enable background music over your external paging speakersCall Forward SystemStation Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward Procedures+ + Call Forward ExamplesButton Sequence Call Forward Procedure continuedFeature Advanced OperationButton Sequence Call Forward Procedure continuedFeature Advanced OperationButton Sequence Table 2 Call Forward Procedure continuedFeature Advanced OperationCall History Call Park OrbitsTo view Call History To retrieve a parked call Call PickupGroup Pickup To park a callTo perform Call Pickup Ringing, Page or Held Call PickupTo answer a waiting call by placing the current call on hold Call WaitingDirect Inward System Access DISA Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Distinctive Ringing To set distinctive ringing CTX software R1.2 or lowerTo set distinctive ringing CTX software R1.3 or higher To deactivate DND Do Not DisturbTo activate DND on your Primary extension To activate DND on a non-Primary extensionTo deactivate DND for another extension Setting DND for Another ExtensionDoor Locks To activate DND for another extensionTo answer a door phone call Door PhonesTo call/monitor a door phone Echo CancellationEmergency Call Emergency Monitoring StationTo change the Language Display Emergency RingdownLanguage Codes Microphone Cut-OffTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingTo make an All Call Page Answering a PageAll Call Page Emergency PageTo use Privacy Release To set/cancel PrivacyPrivacy RedialMaking a Call Using Speed Dial Speed Dial6SGLDO2+QQQ Accessing System SD and Personal SD Directories To access the SD directoriesStoring a System/Station Speed Dial Number Long SD Numbers Advanced Speed Dial OperationDKT3014-SDL Name Storage Special CharactersTo change Tone Dialing Tone/Pulse DialingVoice Mail - Direct Transfer Voice Mail Soft KeysTo transfer a call directly to Voice Mail VM DKT 2010 SD Advanced OperationSoft Keys for CTX Digital Telephones DKT 3010 SDDKT 2010 SD Advanced OperationSoft Keys for CTX Digital Telephones continued DKT 3010 SDDKT 2010 SD Advanced OperationSoft Keys for CTX Digital Telephones continued DKT 3010 SDDKT 2010 SD Advanced OperationSoft Keys for CTX Digital Telephones continued DKT 3010 SDTo record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesStrata CTX DKT/IPT Telephone 10/03 DKT3014 LCD FeaturesFeature Scroll DKT3014-SDL TelephoneDirect Station Selection Directory and Speed Dial ListingsSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryDKT3014 LCD Features To assign Station Speed Dial names Storing Personal Speed Dial Names4. Enter the telephone number to be stored. If DKT3014 LCD Features Directory and Speed Dial ListingsStrata CTX DKT/IPT Telephone 10/03 User Programming Programming Feature ButtonsUser Programming Mode Flexible Button CodesDQFHO Setting/Changing a Flexible Button’s FunctionFeature FeatureChanging a One Touch Button One Touch Buttons+ROG Setting/Changing a Personal Speed Dial CodeTo Use a One Touch Button See “Storing a System/Station Speed Dial Number” on pageFeature Access Code Sequences Feature CodesFeature Access Codes FeatureUser Programming Feature Access Codes continuedFeature Feature Access Code Sequences1User Programming Feature Access Codes continuedFeature Feature Access Code SequencesVolume Control - Beep Table 13 Feature Access Codes continuedFeature Feature Access Code SequencesYour Station Green LED Indicator DetailsLED Indicators User ProgrammingDADM/DSS Console Buttons and LEDs DADMDSS Buttons DSS ConsoleCalling a Station Transferring to an Idle StationTo transfer a call to an idle station To transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line Speed DialTo override call forward with the console’s associated telephone PagingCall Forward Override DSS Override Night Transfer ButtonRinging Repeat Centrex Feature ButtonsCentrex Application Flexible Directory NumberingDelayed Ringing Centrex ApplicationStrata CTX DKT/IPT Telephone 10/03 Button Labels Button Labels ODVKFeature Button Definitions continued 0VJDLW5HOHDVH&DOO Feature Button Definitions continued3656 8QORFNRRUDelayed Ringing Button LabelsStrata CTX DKT/IPT Telephone 10/03 IPT1020-SD Settings FB Buttons FB buttons for 20-button phonesFB buttons for 10-button phones FB07 FB14 FB06 FB13 FB05 FB12 FB04 FB11 FB03 FB10 FB02 FB09 FB01 FB08 FB buttons for 14-button phonesIPT1020-SD Settings FeatureIPT-to-IP Network Connection Instructions Initializing the IPT1020-SD9. Press % for BIPU IP address mode. Press one of the following LCD Indication IP Telephone Start Up SequenceIPT1020-SD Settings ActionIPT1020-SD Function Settings Viewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit VolumeIndex Page